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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I have five grandchildren and one on the way and I have Smileboxes all the way back 12 years when my first granddaughter was born. I've saved them on several hard drives so my grandchildren will always have them. A Smilebox is something that actually puts a smile on your face!
I LOVE Smilebox! I can't imagine my life without it. It makes me
Seem like an artist!;-)
I found smile box to be an easy program. I started at 11:30 and was finished learning the entire program in 30 minutes or less.
A 46 year old grandma with love for her family
Smilebox makes it easy to create beautiful photo scrapbooks to share with friends and family. Easy, fun, creative and professional. I can add my own music and captions for a personal touch to each presentation. I love to send and receive Smilebox.
Very cute, creative, and inexpensive invitations! Some even with music and animation! People loved the invitations I sent via smile box. Easy to keep track of guests as well. Will use again for other events!
I only use this once a year so I cant see myself paying a monthly fee but the free invites that are available are pretty cute. I have used this site for b-day invites for the past 4 yrs. Love it.
<3
I installed this in order to "save" a slide show done by others. I only want to play it, not modify and I found it confusing to do that.
I wish there were more choices for more types of "cards", tho. I pay for the premium service, which has a lot more choices than the free one, but still more choices need to be had. Get your creative department to brainstorm and come up with some more unique ideas to choose from.
I have used Smilebox before, but this is a whole brand new experience. I am able to build a gift to leave those I love ~ Before I go to my Final Reward. I have found that nothing can do that like the program you can build with Smilebox. Today it is much easier to use, it offers you so many other choices. I finally feel like I can build a presentation that tells how much all of my loved ones mean to me ~ and how much I know I have meant to them. Don't miss your chance to leave your loved ones a presentation, that tells them how important they are in your life. I'm not done building this yet, but I am really excited about the possibilities, you will be too!
I love SmileBox! It's easy to use and has great templates. It's my favorite program for making digital scrapbooks for sharing online or printing. :)
I love this app, end results with the music of your choice makes the videos so delightful to send!
It is an excellent program for making slideshows and converting them to CD. If you have a problem or question they get back to you very promptly.
I love smilebox creations. I can sit for hours making cool photos of my family, and friends.
My son's pre-school teacher made some wonder slides for him and I was impressed.
Smilebox is great for people like me who like a little help with creativity!
Great site, constantly updating and giving users new and creative options. I use this all the time for my christmas cards.
Wonderfully incredible program...
I have had so much fun being able to create memories that my family will enjoy for years to come. I thank everyone who created this...
Charles Law
A really great tool for preserving your all occasion memories. I have probably made 75 slideshows with my photo's and customized music from my iTunes library. Our family love them.
Thank you Smilebox
Excellent features, but very pricey. Unfortunately, they only offer subscription rates, and no fee-per-item options. I only send invitations 1 or 2 per year, so a subscription (at these rates) make no sense. The free trial was fun, but not interested in signing up with this fee structure.
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

