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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Alabama
1 review
0 helpful votes
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Easy Peasy
September 11, 2014

Ive been using this program for many years and love it! I Introduced my daughter-in-law and my niece to Smilebox, they love it also. I use it on a website I help with, linking to a Smilebox saves space. I also share them on Facebook,

Date of experience: September 11, 2014
Australia
1 review
0 helpful votes
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Been using SmileBox now for many years... absolutely fantastic.
Sharing pics; sending greetings; invites and stories... the lot!
Never an issue with operation and EASY to use... recommend it.

Date of experience: September 9, 2014
Michigan
2 reviews
0 helpful votes
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This is such a great tool
September 8, 2014

This is such a great tool. I use it for school and home. I send newsletters to families with eye catching appeal and it only takes minutes. I can share pictures with parents. I can send pictures to my family also. Scrapbook pages, collages, newsletter, and more. Such a wide variety and such good quality. A must have for home, business or school. Love it!

Date of experience: September 8, 2014
Ohio
1 review
0 helpful votes
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I have utilized smilebox for the last two or three years to send along birthday greetings, anniversary thoughts, and just because moments. My friends and family look forward to my monthly updates of what is going on in my life. Music with pictures along with comical comments. Best way to keep in touch with the people I love.

Date of experience: September 8, 2014
District of Columbia
1 review
0 helpful votes
Follow Alfreada G.
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This is the program you've been waiting for! You can create a project for any occasion and it's EXTREMELY user friendly! I used it to create a customized birthday card for my Mom to inform her that we purchased her tickets for a blues show, and there is no other way it could have been sent in a more creative way. I was even able to upload music from the stars that will be performing. I highly recommend this program and trust me, you won't regret it!

Date of experience: September 7, 2014
Washington
1 review
1 helpful vote
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It was PERFECT for putting together the photos from the trip with my 84 year old mother so she will have the memories to share with family and friends.

Date of experience: September 6, 2014
Illinois
1 review
0 helpful votes
Follow R A.
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Smilebox brings to life personal photographs and allows you to be creative and it is so fun to use. It is a practical method for sharing, keeping, and communicating with everyone, near and far!

Date of experience: September 5, 2014
Canada
1 review
0 helpful votes
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I have enjoyed working with Smilebox for a few years now. Very easy to use with wonderful results.

Date of experience: September 3, 2014
Brazil
1 review
0 helpful votes
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I´d love to make Smilebox and my friends love to received them!

Date of experience: September 3, 2014
Connecticut
2 reviews
0 helpful votes
Follow Debra M.
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Great program and easy to use. Made a wonderful DVD with music. Great gift ideas.

Date of experience: August 30, 2014
Virginia H.
Texas
1 review
0 helpful votes
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its really a wonderful way to keep memories and send to our loved ones

Date of experience: August 30, 2014
Missouri
1 review
0 helpful votes
Follow Mona M.
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Thee best ecards ever, it also serves as a photo journal for myself! Smilebox makes it easy to save my photos in a creative, scrapbook style or photo montage! Its great I love it!
Mona Marie

Date of experience: August 29, 2014
Florida
1 review
0 helpful votes
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Such a great way to keep short, memorable stories of important events!

Date of experience: August 27, 2014
California
3 reviews
0 helpful votes
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I absolutely LOVE smilebox.com. I created a unique birthday card in less than 5 minutes.
AWESOME

Date of experience: August 7, 2014
South Carolina
1 review
0 helpful votes
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Love the options for creating and managing party invitations. Just wish there was a little more customization available, such as to add your own graphic rather than a photo, and be able to make text areas larger/smaller.

Date of experience: August 7, 2014
New York
1 review
0 helpful votes
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I have been a member of Smilebox for more than 5 yrs, Love the concept to share photos with friends and family

Date of experience: August 6, 2014
New York
1 review
0 helpful votes
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Love the site
August 6, 2014

Love the site. Fun to work with. Think the site is lacking some refinement that is important. But always use it despite these issues.

Date of experience: August 6, 2014
Louisiana
1 review
0 helpful votes
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First time using it not sure just sent a test to my self and some words are missing. Not sure why have to play with it some more. BUt love the idea and very different fun invites!

Date of experience: August 5, 2014
Texas
1 review
0 helpful votes
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I love using smilebox but I can't give it five stars as I am not able to send it to or link it to my smilebox app on my iphone. I have even tried to save it to my videos but there is no option.

Date of experience: August 5, 2014
Wisconsin
1 review
0 helpful votes
Follow Stephany A.
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This is an easy place to quickly add photos to collages, scrapbooks and more. I really like the designs. I am able to assemble collages that capture our memories and print them for scrapbooks. I do wish you could upload more than one creation at a time to send for printing at a store. Spell check would also be a great addition...

Date of experience: August 4, 2014

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA