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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I used smilebox in the past years for birtdays & xmas but this year the xmas card slide shows were very limited in what was available.
Disappointed
Wow what an amazing service. Even though I am a computer novice it was easy to use.
Thankyou so much and I didnt have to pay a thing. AWESOME!
Horrible program. Horrible customer service. After realizing I was still paying for this for a year after supposedly being assured that it was canceled. I thought I would give it a try. (my wife purchased it, could not get it to work.) This thing is horrible. I've tried it on both my systems and it's so slow. Keeps having to restart... I could go on...
Smile Box was a little complicated to create at first, but after about 20 min. I finally got it.
I love smilebox. I would llike to see the option to make a calendar as well as business invitiations and annoucements.
Being technically challenged, i. E., (no cell phone). I was able to hunt and peck my way aound the site and even accomplished a couple of projects. The instructions are user friendy and encouraging, confidence building.
I think you guys have something really great here. It is really easy to do, and personalize.
Great job!. Just love it!
Have been using smile box for years now! Don't know what I'd so without it! Easy, fun and personal home to home greeting, invites and more!
I love this site it is easy and now I never have to worry about any stationary
Easy to use, great reminders. Limited options in free version, but worked for what I needed--a slideshow of photographs with music.
Forgot to get my friend a birthday card. Stores closed. Went on line to see what was
Possible. Found Smilebox and they provided the answer. Made a beautiful personal
Card and my friend was thrilled.
I have been using Smilebox for my invitations for my family's parties for a while now and used it for my daughter's graduation party slide show as well. I don't think there is anything they could do to make me more impressed than I already am with them.
I made a collage of some old time TV shows and sent it to my friends to see how many they could correctly identify. If was fun making it and my friends had fun identifying them
I've used smilebox for years. I love that you can personalize it and add many photos.
I had to organise a High Tea at short notice and need to have it sent out. Everyone received the invitation and loved it. When the due date was up I was able to get a quick list of number attending. I also forgot to write the date so was able to resent invitation to everyone.
Great site will definitely use again to sent out invitations.
Love smilebox, graphics are amazing and it is very easy to use!
Easy way to send photos to friends and family with a little artistic flare...
Wonderful site for people who want to make beautiful scrapbooks but don't have the time. This takes all the hard work out of it for you.
Smilebox is so easy to use. The only thing that would make it better would be a larger selection of music and more ways to edit pictures. But music can be added and photos can be edited then saved to Smilebox so they are mostly issues that would make it easier to use.
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brigitte,
All of our Christmas and holiday designs (including slideshows) will be out by November 20th 2014. Check back around that time to find our full selection. Thank you!