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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I love how Smilebox keeps our family connected. We used it while we lived overseas and also now that we live in the US but away from family. The grandparents and great-grandparents love the access to videos and pictures and it helps them to enjoy what they can't be right there to see.
I've been using Smilebox for a number of years to send a "green" Christmas card to all my friends. I love the options and each year everything gets better!
What a fun way to preserve precious memories and share them with family and friends. This was my second Smilebox collage and there will be more.
Smilebox is a great tool to use to prepare presentations and fun slideshows to share with family. It has been used to create shows for preschool graduations, Christmas letters and just a group of photos that you want to show for a special occasion.
Would love it even more if you could adjust the font type & size within the text box.
I love the creations. However, I feel there should be more free options, or an option to buy the additional services for a single month (not have to pay for a full year up front).
I love using this easy tool for all my important birthdays, holidays, anniversaries, etc,
It is so easy to use, can send photos, what ever day you like, YOU decide when you want them delivered,
Thanks Smile Box
Hazel
This is a wonderful website! It is easy to use and has so many products to choose from in each category. It can be used to send cards, invites, pictures, etc. for any occasion. It saves me so much time and offers appealing, well-designed options that are sent quickly and easily to the intended recipients.
Great product! So easy to use. Everyone love to receive them.
Wonderful website with invitation ideas galore for any occasion. Easy to navigate.
My family LOVES the smile boxes they receive for the holidays... I get many, many compliments! Easy & fast to use & easy for family & friends to view your creation!
I totally love this website to make digital photo books, cute invitations and e-cards. Super easy to use on either a Mac or PC. I enjoy going back through my library of saved creations to enjoy the memories all over again!
I've been using Smilebox for years! As a global urbanite, it's the best method of documenting and sharing my travels and friendships!
Been using Smilebox since 2010 when my daughter was born and am still using it today - Love it!
I love SmileBox! It is really great for making cards. I have them printed at Walmart or sometimes I do it at home if I don't have too many to do. It is really easy to use. The only thing I wish you could would be too change some of the print versions to landscape from portrait or vice versa.
This is a lot of fun. Did one for my boyfriend and one for my family.
I love this program so much! Just wish you were able to save creations on the free version or email them. Other than that I just love this!
Ease of use, customization options and lots of templates make this a great software for a prettied-up presentation of invites, greetings and more.
Love how this allows me an easy way to display what is happening in our classroom. I LOVE Smilebox!
Such a fantastic way to send greetings and gorgeous slideshow thank you cards!
Thanks SmileBox for giving me an environmentally friendly, interactive way of thanking my wedding guests and sharing photos of my day with them as part of that. :)
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

