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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Great way to send a life journey! Just dont put too many pictures... short and simple is best! Thanks SMILEBOX for this gem!
Smile Box is a fun way to create invitation. And easy.
I hope you enjoy creating with Smile Box.
The Vendors Boutique
7167 Germantown Ave
Phila Pa ***************282.
Thanks Smile Box
I used smilebox for the first time to create a family slideshow (300 slides from the 1960s) that I had digitally copied. The app was easy to use, allowed me to rearrange slides chronologically, had many themes to choose from, and allowed me to use my own background music (up to 3 songs... wish I could've chosen more) I chose three long instrumentals from my library and they rotated once. Great for helping me get a beautiful gift out the door to my sisters in time for Christmas. You can save to DVD, email, print, or send to a store and create an album!
Very user friendly. Great designs. Let you share your creations in various ways.
Smilebox is awesome and saved me lots of cash on my Christmas card.
At less than four bucks per month, this is a pretty good deal--you get lots of artistic options for sharing with family and friends, and the online sharing options allow comments underneath. I'll be able to update the family across the globe, and the kids enjoy the creative process, too. Good bye lame and cheesy e-cards! For older family members without consistent internet access, the printing/DVD burning options are fantastic. Cheaper per month than a couple of Hallmark cards.
Love Smilebox and just found a whole bunch of new Travel ideas.
The hardest part is finding the pictures sometimes
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Love making my slideshows to my own music. A great way to share photos and adventures with family and friends!
Sensational - quick and easy and some really creative templates to choose from!
I love the ease of use; the creative variety of smileboxes to choose from and how well put together it is. Also, I can send, save, store, share easily & efficiently. Plus, I get to keep all of my designs to reuse as many times as I want.
Quick, simple & cute! A real time saver! A well designed finished product in minutes; they do all the work for you, yet you can customize to make your own.
An easy way to create "smiles" to share! Simple to use and share on e-mail, social media, print or on CDs or DVDs, love it!
A very high-quality product. Very professional looking results. An A+++++ rating.
Beautiful selection of designs and love the ability to input our own selection of music. Wish it was cheaper to have them printed on card stock or photo paper, but will easily allow you to do this in the convenience of your own home or submit to a store for pick up.
It would be a five star if they offer more of the premium items for free. I really like smilebox it's a lot of fun and makes for some good photos to share.
I really enjoy your site. This was the first year I've done a Christmas card and it was really easy. It was nice to be able to print some and also to send some with email.
Thank You!
The service needs to explain things up front what's going on instead of after the fact on the "next page" each time. Other than that it is INCREDIBLE.
I LOVE SMILEBOX. IT IS SO EASY TO USE AND I ALWAYS REMEMBER MY SPECIAL EVENTS FOR LOVED ONES. LOVE IT SO MUCH!
Super easy! Immediate gratification. Give enough FREE access to the application to let the user decide if they want to make the investment.
DO NOT SIGN UP FOR SMILEBOX until you read the fine print in their automatic renewal. They'll bill you every year automatically until you cancel, but get this, if you cancel one day after they automatically bill your credit card for an entire year, YOU GET NO REFUND!
The product is ok, the business practices are deplorable. THERE ARE MORE ETHICAL PROVIDERS out there.
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

