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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I am never disappointed with the designs, choices of music, and how to work the site. People love getting my Smilebox cards.
I use SmileBox when I photograph parties and want to share the event. It is very easy to use, the choice of edits are efficient, and there is enough music choices to match any event.
I like to work with smilebox box it very easy to use and I can pick some good music for my slide shows.
I turn to smile box when I want something cute and professional. For example, I make my family Christmas party invitations with it! People like to open their mail to a cute jingle, and animated decorations inviting them to a party. They know it is from me, because that's my style!
I love to make collages and dress up photos for my blog and this site does what I need. Now if I could only find one of my creations to edit I would be very happy.
IVE BEEN USING SMILEBOX FOR 5 YEARS NOW AND HAS BEEN VERY HELPFUL WITH ORGANIZING MY INVITATIONS BOTH HARD COPY AND DIGITAL.
When Smilebox works it is wonderful but mine has ceased to function. I cannot edit or share any of my creations. I have been exchanging emails with the support office for the last 4 or 5 weeks and they still cannot help me solve it. I would be delighted to be able to say it was wonderful but in my case... it is not.
Love I can add music and it is interactive with photos. M great selection of artwork. I have been using this for over 10 years. I would like to see it os compatible.
Easy to use and good selection of cards. I wish you could delete one photo instead of all of them...
I agree with Sherri J in that I cannot start a Slideshow on my gf's computer and then not to be able to finish it when or amend it when I get home. Terrible. Also, there used to be a Full Screen icon on the bottom of the page when viewing a creation. This does not appear any more - why not? Now there is Smilebox's HUGE legend at the bottom of the screen which takes up about 1/4 of the screen. Additionally, their legend blocks out the comments which my gf painfully put together under each picture (which we took on recent safaris in Kenya & Tanzania. I have been a member of Smilebox since 2011but am seriously considering finding another provider. Lastly, they need to improve their Customer Service.
Their generosity in providing a FREE subscription to educators is beyond appreciated! I can easily share pics and memories with my students and their families. Every field trip or event is made extra special with professional looking, easy-to-create slideshows. And all my creations are saved in perpetuity. Great graphics and catchy music! Tech support is also WONDERFUL! Drop them a message and youʻll get a quick response! I LOVE SMILEBOX!
I have had SmileBox for a few years. It's an electronic conduit to express yourself with your own photographs, videos and much more.
However, I am surprised that after all these years there are only '1st, 2nd and 3rd music' to select from amongst the over 2000 pieces of music available. For hundreds of photos there ought to be about 6 consecutive music selection opportunities.
Please could you add more to accommodate for lengthy Creations?
This is so easy to use the best around has great customer support I sent a message and got a reply the same day.
I've been using Smile Box for several years now and they are my go to when I need to create a photo collage, send a card or create templates for the newsletters I am responsible for. I love this program and its very user friendly.
Smile Box is intuitive and easy to use. The program has a wide variety of choices for every occasion. You can upload to Social Media and also email your creations to just about anyone. I have had the program for many years and am happy for that partnership!
Loaded this application and immediately started using it. Very easy to learn how to use it. It is very helpful if you want to email an album.
Great site to create and share your photos shows with others and also a place to save and view your creations and print
Use the templates and build from your collection
Makes cards posters notes
With items selected its drag and drop easy
There isn't enough good cards under the Free Category. For all of the great cards you need a premium account. The Free cards are always the exact same, they never cycle through and provide different cards to choose from. So I have to send the exact same cards every year. I only send a few cards per year so it isn't worth having a membership.
I LOVE PUTTING PICTURES TOGETHER THAT I HAVEN'T SEEN IN FOREVER AND MAKING COLLAGES AND ROTATING THEM IN MY LIVING ROOM GOOD WAY TO KEEP MEMORIES ALIVE.
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members