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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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India
1 review
0 helpful votes
Follow sourabh s.
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Loved it, wish i can download the presentation or slide share... please do the needful.

Date of experience: December 31, 2014
California
1 review
0 helpful votes
Follow John A.
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Smilebox lets you create greetings, invitations, announcements, etc. with your own pictures and music. You can be very creative with slide shows, movies to create just the right presentation that is sure to generate smiles from the recipient. I just created to birthday slide shows and I was having so much fun that I didn't realize it's after 1:00am. (past my bedtime). Time flys when you're having fun.

Date of experience: December 31, 2014
California
3 reviews
0 helpful votes
Follow Lee B.
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It's easy, it's fun and then you share it with your friends. It's awesome! Try it ;)

Date of experience: December 30, 2014
Belgium
1 review
0 helpful votes
Follow Francine L.
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Very easy to share beautiful pictures with all friends

Date of experience: December 30, 2014
NL
1 review
0 helpful votes
Follow Michael G.
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Easy to use, text handling could be improved but overall a very good product

Date of experience: December 30, 2014
Canada
2 reviews
0 helpful votes
Follow Lola A.
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I have used Smilebox just twice, but have found it to be pretty user friendly, much mores than Dropbox, which I find constantly frustrating. (Maybe I am the problem?).

Date of experience: December 29, 2014
Kansas
1 review
0 helpful votes
Follow Monica G.
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Great site for creating memories to save and share.

Date of experience: December 28, 2014
Hawaii
1 review
1 helpful vote
Follow Gloria u.
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Easy, simple to write your story or a short note and your done!,

Date of experience: December 27, 2014
Virginia
1 review
0 helpful votes
Follow Cherie D.
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Love the paperless way to send personal greetings with video and music. Truly brings smiles to our special family and friends.

Date of experience: December 27, 2014
Virginia
1 review
0 helpful votes
Follow Heather H.
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My newsletter was super easy to create and distribute to my friends and family. I will be using them again.

Date of experience: December 27, 2014
North Carolina
1 review
0 helpful votes
Follow Carol R.
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Easy to design cute Christmas letters and invitations; easy access for receivers; keeps track of event details and responses. Fun and clever!

Date of experience: December 26, 2014
Tennessee
1 review
0 helpful votes
Follow PJ K.
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Yes, I've been a member of Smilebox for a lot of years and still enjoy making them and sending to friends and family. Always get compliments. Really enjoy using my own music and almost always do. It's a fun site and a great way to stay in touch with those you care about who aren't close by anymore.

Date of experience: December 26, 2014
Arkansas
1 review
0 helpful votes
Follow Constance M.
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I love this program
December 26, 2014

I love this program. Amazing designs and it is always being updated with new ones. Always something you will like. I use it all the time.

Date of experience: December 26, 2014
Rhode Island
1 review
0 helpful votes
Follow Venu A.
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II was using it for 4 years or more. It's nice to see old greetings still preserved.

Date of experience: December 25, 2014
Canada
1 review
0 helpful votes
Follow Janet I.
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Love this smilebox program. It's the best way to share with friends and family when you are not a reg. Facebooker and such

Date of experience: December 25, 2014
Illinois
1 review
0 helpful votes
Follow Maria R.
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Love how quick, easy and personalized I can make a card and quickly send it along. It's a life saver for us procrastinators!

Date of experience: December 25, 2014
Georgia
1 review
0 helpful votes
Follow Paul C.
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I have been using smilebox for almost 7 years now, it makes it so easy to share pictures and videos with my family and friends all around the country in an easy to use program.

Date of experience: December 25, 2014
NL
1 review
0 helpful votes
Follow J S.
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Nice tool to make individualized photo collages/greeting cards etc.

Date of experience: December 25, 2014
Illinois
1 review
0 helpful votes
Follow Norma P.
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I couldn't figure out how to sign in to my account. It's simple, just click on "get started" and it will bring up the log in and it's smooth sailing from there. I love this site!

Date of experience: December 24, 2014
Kansas
1 review
0 helpful votes
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As a business developer and web designer, a professional opinion is:

Smilebox is well organized allowing for beautiful designs which can include your own personal creative flair whatever your level of expertise. Have fun with it!

Date of experience: December 24, 2014

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA