Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love Smilebox as I can share all important events with family and friends.
I have been having SmileBox for quite a number of Years now & have enjoyed sharing with Family & Friends! Love going back & seeing the old ones!
I SEND THESE CARD OFTEN. ALL OF MY FRIENDS AND FAMILY ARE FAR WAY, SOME ARE ILL AND THERE IS ALWAYS A CARD TO CHEER THEM. MY PARENTS LIVE IN FLORIDA, AND THIS IS THE BEST WAY TO SEND PHOTOS OF THE C=GRANDCHILDREN AFTER EVERY VISIT.
I love this program - I have used it several times for corporate events and we get a fantastic response to our invitations
SCAMMERS & CONMEN - make sure you Google Smilebox complaints before you use them. They fraudulently charged my credit card well over 12 months after using their 'free' service once. I didn't even join up! Cancelled well within their 'free' service. Have had no serious response from Smilebox. An idiot called Steven just keeps asking me for account details which I have sent him several times - says there is no record of my account! Goggled them only to find I am one of many that they have done this to.
I use smilebox slide show for christmas greeting and send it via email to hundreds of friends. I've done it for over 5 years and everyone loves it...
So easy to use, really cute designs, love the customization options, ability to print or share electronically.
One of the best and most useful photo and video programs I have used in a long time. Not only is it easy to access and understand but it allows for so many creative possibilities. Without this program, my slideshows and photos would never look so professional and creative. Thanks, Smilebox!
Comes in handy for so many events - thanks for making me look good!
I love Smilebox and use it very regularly. The price is also not to expensive.
An Android app and iPad app would be great, but it doesn't affect my review.
Love it and so do friends when I post my creations.So EASY.
It's easy to use and I love it. It would be nice to have the option during the 500 count slide show to have more songs.
I love using SmileBox to send loved ones my photos. So easy to use and great time saver to save photos with multiple people.
I have made at least 200 plus Smileboxes and everyone I send them to has appreciated each and every one of them because Smilebox makes them unique. They especially love the music that accompanies each one.
Greatest gift I ever received. I made 50 Genealogy Books last year for family members. Smilebox really made it easy.
Thank you, Mary Snow Palm Springs, California
Love this app and website. It is so much fun to create pics that come to life. I love the invites and the facebook covers. They are quick and easy to use.
This program is very user-friendly is creating wonderful slide shows, collages, calendars etc. However, I have one small suggestion that the option to save your animated creations on your pc should offer more choices like avi, mp4 besides swf.
LOVE this site - super easy to use, great for busy working moms like myself.
Send cards, videos and photo collages to friends and families you can't always keep up with!
& MORE fun than Facebook!
When I lost smile box because of computer problems, all I had to do was e-mail them and everything came back on my computer with nothing lost
I have so enjoyed using Smilebox to send out a quick happy greeting!
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

