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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I believe this is a nice editing software, that should have a few less restrictions, as a free user, but for the most part I love it!
I used the slideshow feature and loved it - easy to use and share in a variety of ways. I only wish the presentation could border portrait-oriented photos in the landscape-oriented frame.
What glorious ways you give to send warmest expressions on the way.
You make it possible to let your heart sing to the one you love.
Many thanks,
Bill $#*!erson
Lots of choices and easy to use. Sure glad we found you! My daughter is on smilebox constantly!
Smilebox is aptly named, as it has brought many smiles to the faces of my family and friends. Thanks!
Very nice and easy to use software, you can make great creations!
It is so much fun to create unique cards for family and friends.
It's the perfect way to print or send a personalized card or video. Not only can your express your feelings in words and with pictures, but you can even add music of your choice. I have subscribed to several online card services, but when I want something really special, I use Smilebox!
I HAVE ENJOYED SENDING SO MANY OF MY CREATIONS WITH GREAT HELP FROM SMILEBOX TO MY FAMILY AND FRIENDS. THEY ARE VERY CREATIVE. AS A SENIOR I CAN'T ALWAYS MAKE IT TO THE HALLMARK STORE. THANK YOU...
I really like the different greeting card options, especially the Petite Lemon cards. I wish they had more free options, though, like so many other online card sites do. Also, I have had trouble multiple times with the site hanging up on the picture upload page. Overall, though, I really do love the site, and the online RSVP page is a great management feature!
I absolutely love Smilebox. I t always provides me just the perfect format to communicate with my family and invite friends and family to special events!
Love this company and the cards I am able to send! What a value and I always get compliments whenever anyone receives them! Thank you!
Aunque no lo he explorado por completo, me parece una buena opción, muy versatil y rápida de usar
I like this software. However one suggestion is to have the photos fit the music piece. I always remove or add photos to do that. Some software does that automatically.
This is about the coolest and best sites i ever had the pleasure of using thank you been using it for 10 years now
Its an awesome place to just put pictures together (easily I might add...) and be creative. There are a lot of different upload option too, which is AWESOME
It is pretty good, you can't change the speed of display nor play it full screen without internet access
Absolute horrible company. They do not respond and after they instantly card your credit card enough though the service says 5 free days to try it they continue to card it a monthly fee. Deceiving awful company.
Such a great way they allow me to see my son grow up while he at schoo thank you for the service
M. L. Rossier
I always get compliments on my Smilebox creations. They are great and so easy to create.
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mistie,
For questions about your account, billing, or our 7-day free trial, please email [email protected] and our customer service team would be happy to help you. Thank you!