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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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North Carolina
2 reviews
1 helpful vote
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Awesome
February 24, 2015

Great site. We needed a slideshow for a memorial service, and came across this site. Very easy to do, and very inexpensive compared to other sites.

Date of experience: February 23, 2015
Arizona
1 review
2 helpful votes
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SMASHINGLY GREAT
February 22, 2015

Need a quick online card to send to a friend? Not artsy but want people to think you are? Smilebox is the program for you.

Date of experience: February 22, 2015
New Zealand
1 review
1 helpful vote
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Awesome online service!
February 22, 2015

Cool unique way to send invites - everyone I sent them to loves the idea! I'll definitely use again!

Date of experience: February 21, 2015
Kentucky
1 review
1 helpful vote
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Great for all occasions
February 22, 2015

I've used smilebox for slideshow cds, invites, thank your, gifts, and other things. I highly recommend this program to anyone, even if they aren't very computer savvy, (like me)!

Date of experience: February 21, 2015
California
1 review
0 helpful votes
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I have been working on a catalog and without smilebox I would still be working

Date of experience: February 21, 2015
GB
1 review
1 helpful vote
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Deserves 5 stars but...
February 21, 2015

I would have given it 5 stars but for the fact that most of the style formats are square. I would like to have more of A4 formats so that my collages could be printed as large photobooks.

Date of experience: February 20, 2015
Alabama
1 review
1 helpful vote
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Very Happy
February 20, 2015

I am real happy that I found SmileBox. Just what I was looking for to help make someones day a lot more enjoyable. And it is free! Really thinking of getting a upgraded membership though because it is really right what I was hoping for. Thank you very much SmileBox for your service.!

Date of experience: February 20, 2015
Pennsylvania
1 review
0 helpful votes
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LOVE IT
February 20, 2015

Love how you can make it personalized and it has lots of different cards to choose from!

Date of experience: February 20, 2015
Australia
2 reviews
1 helpful vote
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Wonderful way to congratulate, show you care, no more worries about whether the card will reach destination in time; it would be a great asset with business contacts for invites etc., it is personalized with your own photo's, backgrounds supplied suit all occasions. All in all a very handy and reasonably priced tool.

Date of experience: February 18, 2015
Florida
1 review
1 helpful vote
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Even if you don't choose to use it as your main scrapbooking tool, there are thousands upon thousands or ideas to use for other things. The first design I ever created was for my daughter in law's baby shower. My son was overseas and it was a great gift to send via email and also print out for a keepsake.

Date of experience: February 18, 2015
Alabama
1 review
1 helpful vote
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The slideshow wonderland.
February 16, 2015

This website instantly allows you to successfully create a slideshow.It has amazing desingins, flawless video quality, and an endless amount of songs. You will want to tell the world about it!

Date of experience: February 16, 2015
South Carolina
2 reviews
1 helpful vote
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Love Smilebox!
February 16, 2015

Love Smilebox! They make it easy to send super nice ecards, invitations, and make scrapbooks... and for a very low cost, or even free!

Date of experience: February 15, 2015
Hawaii
1 review
0 helpful votes
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It is so much fun and easy to create a Smilebox, and everyone enjoys receiving one! I love it!

Date of experience: February 15, 2015
New Zealand
1 review
0 helpful votes
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Great designs and animation! Easy to use and to personalize. Fun to send and receive.

Date of experience: February 15, 2015
Maine
1 review
0 helpful votes
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I've used Smile box for awhile now, it's a great way to send and personalize e-cards for free.

Date of experience: February 15, 2015
Puerto Rico
1 review
1 helpful vote
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Excellent Tool to keep in touch in a fun way with music, nice photos and easy to manage. Love it for the last 7 years and then some! Thanks SmileBox!

Date of experience: February 13, 2015
Illinois
3 reviews
1 helpful vote
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I love this website because I can send a personalized message with photos to friends and family and it is fun to make up the greetings using the great variety of greetings that are available. Great fun

Date of experience: February 13, 2015
Colorado
1 review
0 helpful votes
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Easy, Convenient and a very nice personal touch for every occasion. I love it!

Date of experience: February 12, 2015
India
1 review
0 helpful votes
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Awesome in its end result. Keep it up... goodie...*

Date of experience: February 12, 2015
Florida
3 reviews
1 helpful vote
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I have used Smilebox for over 5 years, and could not be happier. It is my absolute FAVORITE app. I bless a lot of people with loving memories. Images and memories are all we have left in this world when all else is stripped away.

Date of experience: February 11, 2015

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA