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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I have been using Smilebox since 2007. It is a great way to send your pictures to family and friends. It's creative, and lets you express yourself.
As a person who doesn't like to do snail mail, this is a great option for sending out awesome looking email cards.
I would like to be able to grow and shrink the text boxes as needed, other than that it produces nice invites for my needs.
As a preschool teacher, i love to share my students adventures with their parents. This is a very easy site that helps me create fantastic slide shows!
It is very easy to use, and your result is fantastic!
I have used Smilebox for a long tine, and have created some great designs and video's.
It's been easy and a lot of fun, expecially when I email them for other people to watch.
Cordially,
Gary
Winderful way to express yourself to loved ones. I wish we would all use it. Thanks
Love the various design and music options as well as the available address database. Thanks so much for making the creation process so stress free. I feel that what I send out to family and friends is a high standard of design quality. They love receiving my announcements and invites.
Lauren Doherty
Smile box is amazing I love it. I would get it if I was you I would never replace it
Had some trouble sizing photos--- couldn't do it. However, it was fast and simple overall.
So very easy to use. The hardest part for me, deciding which pictures to use.
I have been a member of Smilebox for 4 years. It is very versatile works with Friends Family and Customers. They are always the product and I plan to stay with them.
Nice templates. Wish there was a variety of animations instead of one whole picture at a time.
I use smile box for everything from birthday greetings, sympathy greetings, anniversary greetings to party invites! I love being able to personalize every single greeting with details like my own music selection. Every greeting is a hit!
Ease of use and simplicity at your fingertips that actually makes this little beauty GREAT! Even the hardest looking creations are simple and easy with all the tools you need at your fingertips. There are no complicated steps to go through to make creations just a step by step simple interface. I give this 10 thumbs up!
I have created several photo/musical slideshows using Smilebox and it's really rewarding to see the results!
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members