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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Georgia
3 reviews
4 helpful votes
Follow Dianne R.
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Remarkable
March 26, 2015

Amazing to be able to share our experiences with everyone we know and those we don't know

Date of experience: March 25, 2015
Arizona
1 review
0 helpful votes
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Smilebox is amazing!
March 26, 2015

My family and friends LOVES receiving Smilebox photos from me! The best part is that it takes seconds to put together and looks like I spent hours. Try to organize your photos and then it's a snap. For example, it was my mother-in-laws 71st birthday today and I went through all our files for the past 10 years and created a file for her on my desktop. Once her birthday rolled around, I just clicked on her file and inserted all the photos of her and the kids, selected a b-day design and pressed send. It's that easy.

Date of experience: March 25, 2015
Illinois
1 review
0 helpful votes
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Love it
March 25, 2015

Smilebox has been my 'go to' app. They have several choices and I love the layouts! Super easy to use and very functional!

Date of experience: March 25, 2015
California
1 review
0 helpful votes
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Love It!
March 25, 2015

I have been using Smilebox for years now and I absolutely love it. Funny story I had just gotten a new computer and went to use SmileBox and it wasn't on there (forgetting I had to download it again) Anyway I went to my husband and said we have to take this back rite now. He could see I was serious and say Why? I said it doesn't have Smilebox. He's all did you download it yet? Wow talking about a red face. LOL all in all I'm a very satisfied customer and recommend it to everyone!
Hope you enjoy it as much as I do.:)
Now if only I could get it on my cell phone.

Date of experience: March 24, 2015
Australia
1 review
0 helpful votes
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So simple!
March 24, 2015

This is an amazing program. I really can't fault it :)

Date of experience: March 24, 2015
Alabama
1 review
0 helpful votes
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Awesome program!
March 24, 2015

This is a really easy to use and well designed program. Highly recommend!

Date of experience: March 24, 2015
India
1 review
1 helpful vote
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Worse!
March 24, 2015

Cannot save the creations in my pendrive... I do not wish 2 pay to save my creation in my sd card or my pendrive:-(

Date of experience: March 24, 2015
California
1 review
0 helpful votes
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Love This!
March 24, 2015

I've been using smilebox for over 5 years. From birth announcements to memorial tributes and every single one of them has had such positive responses. They're unique and the time put into them are appreciated.
Downloading is easy. Putting together any of the projects are also easy and fun.

Date of experience: March 23, 2015
Colorado
2 reviews
0 helpful votes
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I have created professional looking projects and I do not have any experience in this department! Smilebox makes it so EASY! And they provide so many CHOICES! I love love love Smilebox!

Date of experience: March 23, 2015
Texas
1 review
0 helpful votes
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So much fun!
March 23, 2015

Find the graphics you prefer, write whatever you want, use their music or get your own -- couldn't ask for better options! :)

Date of experience: March 23, 2015
Texas
1 review
0 helpful votes
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Perfect combination of easy to use and customization! Enjoyed the platform. Free version is awesome and the subscription version is well worth the small fee! Will be using this one a lot!

Date of experience: March 21, 2015
Minnesota
1 review
0 helpful votes
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Just what I needed.
March 21, 2015

I needed to learn how to make a newsletter for a client. 15 min. Later.
DONE

Date of experience: March 20, 2015
California
1 review
0 helpful votes
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Great Teaching Tool!
March 20, 2015

I use Smilebox every day to introduce and reinforce vocabulary words with my elementary school students. I can select images from the internet and paste them into the slideshow slides, then write the vocabulary words and their definitions. My students love to watch the slideshows. It helps them learn and remember their vocabulary words. It's very easy to use and all the graphics and music are beautiful.

Date of experience: March 20, 2015
Sweden
1 review
0 helpful votes
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Keep up the good work
March 20, 2015

Good job with the new templates and ease of connection to e-mail and social media. Makes sending a breeze.

Thanks!

Date of experience: March 20, 2015
Colorado
1 review
0 helpful votes
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Excellent product
March 20, 2015

We organize events and this is a great way to get the word out.

Date of experience: March 19, 2015
Canada
1 review
1 helpful vote
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I love creating with Smile Box as I always claim I don't have a creative bone in my body.
Smile Box does it for me!

Date of experience: March 18, 2015
GB
1 review
1 helpful vote
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Smilevox is a fantastic way to send loved ones something really special on their birthday. It is something they can save & print. I have a lot of family and friends who live a long way from the UK and this is a way of sending something really personal to them on special occasions or just when they need a virtual hug. Would highly recommend. It is cheap compared to sending somnething similar in the post. But most of all it is the pleasure that I know the recipient gets when they open a Smilebox creation.

Date of experience: March 17, 2015
Ohio
1 review
1 helpful vote
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In just a couple of clicks (3) I made a cover for my Facebook Fan Page for my small business. I love this software and I've only used the FREE parts of it. Imagine how much I'll love the premium edition :).

Date of experience: March 16, 2015
Indiana
1 review
1 helpful vote
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I have used smilebox for years now n still think it is one cool app for any pc because u can do so many different things with it n share with others.

Date of experience: March 16, 2015
West Virginia
1 review
1 helpful vote
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I enjoyed this so much. The program was easy for me to figure out and now i am just playing around and having so much fun doing it. I have always enjoyed photographs, photo albums, scrap booking and just having fun with pictures At first I was a little bit concerned because no one was here for me to holler 'HELP" so I was so excited that I didn't have to. I will experiment some more tomorrow. Fun, fun, fun.

Date of experience: March 15, 2015

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA