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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Lots of variety for sharing your photos -- add music (they have a great selection and you can upload your own) -- and enjoy now and in the future.
I LOVE Smilebox, because of the ease of uploading personal photos, text, and music. The Smilebox program, however, has a large selection of music within the program. This is the best eCard site I have ever seen.
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I've completely enjoyed using smilebox to create collages and picture announcements! There are many templates and designs that are user friendly. :)
Terrible, I have been on the computer for two hrs. Trying to join.
I have reset my pass word time and time again and get nothing but negative response.
Don't even send me anything to join, unless you make it easier than it is now.
I have joined numerous programs but not like yours.
If you care to help me out and be a customer.
*******@sbcglobal.net.
Gloria
Provides all the elegance you need for an impressive display for all occasions.
Works great for me. Easy to use. Would like a few more music choices.
Love being able to send an instant message (no running to the store to get a card) and it has a photo with music. Easy!
So quick and easy to make memories that I can share with family living abroad and around the UK, can make them individual for recipients, just love it
I love that the ecards are very simple to make and easy to follow. The designs are very cute. I like the feature that lets you know who and how many people have viewed your ecard. The only one thing I would change so far, is making it completely invisible to "preview" the ecard before people click the "play" sign because it takes the surprise element out of the ecard.
My parents love receiving their Smilebox newsletter showcasing everything their children have been learning at school. It is so easy to use and so effective in ease of delivery and an excellent way to communicate with my parents.
Smilebox is a great tool. I have had this for many years and recently went from a PC to a Macbook. The transfer was easy, no glitches, and my previous cards were loaded to my Mac. Their support service is friendly and very helpful. It has all the cards, occasions, photo books, scrapbooks, postcards, etc. that you will ever need.
The majority of the time I try to open Smilebox I get an error message that asks me to restart the program. This happens on both my Mac and my PC. Also, the program is advertised as FREE but it's really not. I don't like having to give my credit card number for something that is supposed to be free.
It's the greatest way to show slide show for all occasions. You can do from one picture to four hundreds including videos. There are hundreds of formats to choose from and is very easy to use. You can choose from all kinds of music for the background of your slide shoe or single card greeting.
This software is amazing! There were so many options that I made about 40 of them and that made it even harder to choose.
The templates are great and take no time at all. I did find the programme a bit glitchy at times. But great for a cheap/free programme.
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

