On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I use Smilebox all the time to send friends and family slideshows of what we've been up to, or to showcase our latest photography attempts. I love it. It's easy to use and allows you to serenade your slideshows with your own music, if you like. Definitely a 5-star rating.
Tremendously helpful in the social network environment.
This program is extremely easy to use and follow and creates a beautiful memory for any occasion.
I am an amateur when it comes to photography. However, I'm a professional when it comes to taking pictures of my family, especially my three grandsons! I've been a customer with Smilebox since 2007 and honestly, I have not been able to find anything comparable to it! I can take my photos and videos from my phone and/or camera, and turn them into memories for years to come. For the first time, I was able to be in the delivery room for my last grandson's delivery thanks to my camera and my son-in-law. My daughter had an emergency C-section and I can't put into words how my anticipation grew as the delivery took place. I feel like I'm every picture or video is an expression of love! Thank you Smilebox for having such a wonderful online business that helps me leave a legacy in pictures!
Sincerely Grateful,
Linda Alexander
Smilebox.com has been a trusted friend and a fantastic way to share pictures and videos with my family. I have been a member since 2008.
I have used this program for two funeral/memorial DVD's and found the program very user friendly and the end result was wonderful. Since then, I have been planning many other projects for the near future. It is a great way to organize your photos and you can make wonderful gifts for friends and family.
Smilebox is a fun program to work. Friends and Family are always impressed.
Love this program, and the fact that you can add your own music makes it even better!
It's so easy to use, my 5yr. Old put a proffesional looking album together by herself. She is so proud of herself, as am I. She can't wait to make more!
Awesome Brilliant Software.
Billy D Bignell 11/04/2015
CLICK HERE TO BUILD YOUR WEBSITES AND GET ON THE WORLD WIDE WEB WITH THE BILLY D BIGNELL WEBSITE CREATOR: http://www.totalwebsitebuilders.com/
Always help me to make my friends happy :): ) :): ):
I'm not smart on computers either and this was really simple and turned out great!
From party invitations to greeting cards, I love the designs that are offered and how easy it is to put my photos in the cards. Smilebox is my favorite way to send greetings!
Help a lot in promoting in spite of all constraints.
I was looking for quick and affordable party invitations and this website was efficient, user friendly and affordable. Thank you Smilebox!
Have used Smilebox for all of our family birthdays, trips, etc. Love that we can personalize our story!
This program is easy and fun to use. I am not a professional photographer but enjoy taking photos of my grandchildren and the places we visit. This platform gives me a creative way to share my memories.
This great site has so many creative options and is so user-friendly. I LOVE IT!~
I have always loved this website. Been a premium member for about 4 years and it is absolutely worth it. I do many Christmas cards, Invitations, and memory photos for family and friends. My daughter loves this too as she had done many school projects using smilebox. Easy to navigate! Thank you for all the awesome creations you have come up with!
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members