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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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This was so easy to use and it allowed me to make a very cute announcement to the people that I love!
I think it would be perfect if there were more settings and effects. Maybe a few more designs like for business. Its fun and easy and I really enjoy it.
Sincerely Sunny Campbell
I find Smilebox an effective as well as productive designer/editing tool that I can use on all of my online greetings, no matter what the occasion. All I have to do is add the snapshots or the video. Sometimes I don't even need to add new words, just replace the names. This is an awesome greeting card maker program that I also find quite handy to utilize when I don't want to spend as much as $5 on purchasing a ready-made greeting card. It even gives me the option to burn my greetins onto DVD or to just print it out.
I made a slide show of pictures taken through the year in PreK to give the parents. It was great to use.
A simple download, then you are into the design area, with multiple templates to start creating that invitation, or photo gallery to share, and then it's out by email to your recipients. I like the way you can customise the designs, add your own music etc. Very easy to use and a great way to manage invitations with RSVP etc.
Lovely, unique, easy to use, variety, so glad i found this.
It is a fabulous program. I am now known among my friends for creating SmileBoxes of every occasion. They luv receiving one with all the wonderful memories. Thank you SmileBox :)
I have been a member for several years. The site is easy to use and is fun to use.
I needed to make a slide show for my Mother's memorial and it turned out perfect. So easy to use and easy to upload my own songs too! Awesome!
I enjoyed putting this together even though I am a novice at technology.
It was easy to follow and enabled me to have a keepsake of an
Amazing event.
I was not able to email or post it though.
I thought the free offer appeared to have a catch since to access it I would have to post my personal info which I do not feel comfortable with.
I still say thank you!
Since I have subscribed to Smilebox back in 2007, friends and family are always looking forward to receiving my Creative Smileboxes after any occasion, Birthdays, Events, Holidays and enjoying updates of my 3 grandchildren from when they were born and as they grow.
I love cruising and so I get to share all my cruises/vacations with everyone... I have family all over including South America and this is a great way to stay in touch. I just love this program! I recommended Smilebox to quite a few friends and family.
The most amazing investment for my dollar every year~ I'm never disappointed in the quality of product and service.
Smilebox was very user friendly even for someone not computer savy. The choices and options were easy to understand and apply. The finished product looked great and was easy to share with family and friends.
The site doesn't let you know that you have the option to pay an annual or monthly fee. It automatically charges the annual fee. Well, I only intended on using it for one month. I feel tricked and I hope they refund me but who knows with this site.
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members