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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Poland
1 review
0 helpful votes
Follow Huguette F.
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Terrific!
May 6, 2015

This site has a rich catalogue of designs and it is very easy to use.
Thank you smilebox!

Date of experience: May 5, 2015
California
1 review
0 helpful votes
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Wonderful
May 5, 2015

I've used Smilebox for years. An art group I belong to enjoys receiving the photos from our art events.

Date of experience: May 5, 2015
California
1 review
0 helpful votes
Follow Fred G.
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It's so easy to customize these templates for cards, slide shows, invitations etc. and send them to share with friends. Love it!

Date of experience: May 4, 2015
Georgia
1 review
0 helpful votes
Follow Carla-Y H.
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I utilize Smilebox primarily to display the events and happenings of my students on my blog for parents. This is an excellent FREE resource!

Date of experience: May 4, 2015
Illinois
2 reviews
0 helpful votes
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My child's preschool teacher used this to send out to all the parents a photo review of the classes weeks activities. It is almost like being there! And so great to share with all the relatives!

Date of experience: May 4, 2015
Washington
1 review
0 helpful votes
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I am using the free version, which is adequate for my purposes. I might be even more wowed with the paid version -- I don't know. I do know that I really like working with smileboxes and my friends seem to enjoy receiving them.

Date of experience: May 3, 2015
Florida
2 reviews
0 helpful votes
Follow Donna S.
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This website is easy to use and has a super selection of card choices. I love the music option and the fact that the website stores your photos. I once lost some old photos on my computer and it was great to see them stored on the smilebox website. I also appreciate the fact that you can chose whether or not to be a member based on whether or not you want ads on your photo page..

Date of experience: May 3, 2015
Tennessee
1 review
0 helpful votes
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It's AWESOME!
May 4, 2015

It's really easy to work and makes my clients happy! I love it!

Date of experience: May 2, 2015
Illinois
2 reviews
0 helpful votes
Follow Iris A.
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Reviewing that it all works well with what I like to do with my photos and different events that I have participated in for the glory of God. Thank you for all your creativeness that we together have complimented the greatness of God through gifts and talents He has given us.

Date of experience: May 1, 2015
District of Columbia
1 review
0 helpful votes
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Easy user interface... creating and sharing my travel DVDs with others is a joy through this fun and economical program. LOVE IT!

Date of experience: April 30, 2015
Illinois
1 review
0 helpful votes
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Smilebox is fantastic
April 30, 2015

I have been able to create cards, facebook banners, and announcements so effortlessly w/ this product. Love Smilebox!

Date of experience: April 30, 2015
Canada
1 review
0 helpful votes
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Easy to do!
April 30, 2015

Love to use for work and pleasure. Great tool! I love the variety of cards for invites to thank yous to making memories!

Date of experience: April 29, 2015
South Carolina
1 review
0 helpful votes
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Love Smilebox
April 30, 2015

I have used Smilebox for several years for all of my digital scrapbooking, cards and other projects. I love all of the formatting choices and ease of use. It is well worth the small investment to have such a beautiful way to journal our family memories!

Date of experience: April 29, 2015
Florida
1 review
0 helpful votes
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What a way to save, print, e-mail and post your awesome family photos! You can customize them and save tons of money at the printers! This is an app that you don't want to miss out on!

Date of experience: April 29, 2015
Hong Kong
1 review
0 helpful votes
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Cannot enter
April 29, 2015

I can't link the smilebox from tai wan. In the past time, it is ok.

Date of experience: April 29, 2015
RU
1 review
0 helpful votes
Follow Swami K.
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While most of the applications that I subscribe to focus on monthly collections SmileBox has offered me a whole year of service for an amazingly small amount of money.
I use this program all the time, almost everywhere that I possible can use it.
Birthday wishes
Greetings with Videos
Facebook Covers
Picture Books with instructions for my students.
This is definitely the best program that I have subscribed to, ever. <3 <3 <3 <3 <3

Date of experience: April 29, 2015
GB
1 review
1 helpful vote
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As a very busy assistant headteacher in the UK I spend a lot of time creating a wide variety of documents and presentations. There is never anything better than having some professional looking photos to personalise and identify our school identity. It has been an integral part of revamping our school's corporate image and the children LOVE looking at the slideshows and images.

As if that is not enough smilebox also enables me to send it to parents to view (safely of course) at their leisure without any fears of them being able to copy or redistribute the images in any way.

Then as an additional SUPERBONUS as an educator in a state maintained school HP have the generosity to make it free!

What more could I ask for? Well done for such a great piece of software and giving teachers everywhere the opportunity to create such professional masterpieces.

Date of experience: April 28, 2015
New York
1 review
0 helpful votes
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So far, So good
April 29, 2015

Just starting out with smilebox. Creating a graduation slide show for my son. Lots of design choices and fairly easy to use...

Date of experience: April 28, 2015
California
1 review
0 helpful votes
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I love it
April 28, 2015

I have used smilebox for several invitations etc., the only thing I would change is that if I needed to make an adjustment to the invitation after it was sent that I could erase the 1st creation so that people don't get confused.

Date of experience: April 27, 2015
Ireland
1 review
0 helpful votes
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I have a background in events and graphic design, so in theory I can create the exact invitation or card to suit any event, but I often turn to Smilebox. The selection is vast. The designs are quality and user friendly. I really like Smilebox and my family, friends, and clients love it too.

Date of experience: April 25, 2015

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA