Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I searched high and low for invitation options where I could send digitally as well as printed versions. Smilebox is the best! Cute designs, easy to use and their event central makes it super easy to manage your event. Do it! You won't regret it!
Can not print. Every time before it comes up it says osops, sorry, try again. I click on the x on that message box and there is my smilebox. But yhere things I can't do.
Barbara Vickery
5-11-2015
Use it on and off. No better app to get the job done!
This is a great tool to have on the computer, although I would say that with all of the free options available out there it would be nice to have a few new invitation designs coming through more often for the price that is paid. There needs to be more options in 'common' themes for kids parties such as mermaid, pirate, princess, disco, fairy etc.
Thanks!
Fast, easy and fun, for personal and business use. Friends, family and clients love receiving cards from us. Great for Social Media sites as well! Couldn't be happier!
I have been using SmileBox for many years now and they have only improved this fantastic photo and video sharing tool! It's also a great way to save pictures securely when you send them to your own email account. People always enjoy receiving my slide shows. Nothing touches the heart of people who have to be separated like a picture does!
I love Smilebox. My friend introduced me to it when she sent me photos of a photo shoot she did with my daughter. I love that it's free, the monthly fee is very low - if you want to join, there are so many options - collage, slide show etc. Easy, easy to learn to use, easy to share!
I use Smilebox in my Media Ministry. It's an added bonus for special Sundays.
If you turn comments off, invitees can't rsvp. Turned on-it blocks if people simply want to rsvp, but don't want to make a comment.
I have used smilebox for many years and have found that it can be used for any occasion and it is so easy to use.
Love all the different options it offers to help provide better creativity
I have found this product amazing - easy to use making my job of creating DVDs for my brides so much easier - I just love it!
Iona Fisher Beach Weddings South Coast
I will be forever grateful if my girlfriend can play my album. Thank you smilebox.
Tim
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

