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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Texas
2 reviews
0 helpful votes
Follow Amy M.
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I searched high and low for invitation options where I could send digitally as well as printed versions. Smilebox is the best! Cute designs, easy to use and their event central makes it super easy to manage your event. Do it! You won't regret it!

Date of experience: May 12, 2015
Texas
1 review
0 helpful votes
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Love it!
May 12, 2015

Let your creative juices flow! This was so easy to create memorable gifts and greetings!

Date of experience: May 11, 2015
Missouri
1 review
0 helpful votes
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Problems
May 11, 2015

Can not print. Every time before it comes up it says osops, sorry, try again. I click on the x on that message box and there is my smilebox. But yhere things I can't do.
Barbara Vickery
5-11-2015

Date of experience: May 11, 2015
California
2 reviews
0 helpful votes
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Always Cool!
May 11, 2015

Use it on and off. No better app to get the job done!

Date of experience: May 10, 2015
Louisiana
1 review
0 helpful votes
Follow Lynn W.
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Helps you make lasting memories in different ways.

Date of experience: May 10, 2015
Indiana
1 review
0 helpful votes
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Great app
May 11, 2015

Our family really love this app. So versatile, fun, easy to use and makes amazing everything!

Date of experience: May 10, 2015
New Zealand
1 review
0 helpful votes
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This is a great tool to have on the computer, although I would say that with all of the free options available out there it would be nice to have a few new invitation designs coming through more often for the price that is paid. There needs to be more options in 'common' themes for kids parties such as mermaid, pirate, princess, disco, fairy etc.

Thanks!

Date of experience: May 10, 2015
Massachusetts
1 review
0 helpful votes
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Fast, easy and fun, for personal and business use. Friends, family and clients love receiving cards from us. Great for Social Media sites as well! Couldn't be happier!

Date of experience: May 9, 2015
Texas
1 review
0 helpful votes
Follow Annette Y.
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I have been using SmileBox for many years now and they have only improved this fantastic photo and video sharing tool! It's also a great way to save pictures securely when you send them to your own email account. People always enjoy receiving my slide shows. Nothing touches the heart of people who have to be separated like a picture does!

Date of experience: May 9, 2015
Maine
1 review
0 helpful votes
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I love Smilebox. My friend introduced me to it when she sent me photos of a photo shoot she did with my daughter. I love that it's free, the monthly fee is very low - if you want to join, there are so many options - collage, slide show etc. Easy, easy to learn to use, easy to share!

Date of experience: May 9, 2015
Nebraska
1 review
0 helpful votes
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Wonderful
May 10, 2015

It is fun to make your own slide shows for the ones you love

Date of experience: May 9, 2015
Louisiana
1 review
0 helpful votes
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Media Ministry
May 10, 2015

I use Smilebox in my Media Ministry. It's an added bonus for special Sundays.

Date of experience: May 9, 2015
North Carolina
1 review
0 helpful votes
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Challenging
May 9, 2015

If you turn comments off, invitees can't rsvp. Turned on-it blocks if people simply want to rsvp, but don't want to make a comment.

Date of experience: May 8, 2015
Florida
1 review
0 helpful votes
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I love this!
May 9, 2015

They made the best slides to share. My family love it!

Date of experience: May 8, 2015
Colorado
1 review
0 helpful votes
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I have used smilebox for many years and have found that it can be used for any occasion and it is so easy to use.

Date of experience: May 8, 2015
Oklahoma
1 review
0 helpful votes
Follow Christy M.
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Very creative
May 8, 2015

Love all the different options it offers to help provide better creativity

Date of experience: May 8, 2015
Canada
1 review
0 helpful votes
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Love it, you can personalize everything, and it's fun to do!

Date of experience: May 7, 2015
California
1 review
0 helpful votes
Follow Millie W.
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Love all the options to celebrate life's milestones and holidays!

Thanks, Smilebox

Date of experience: May 7, 2015
South Africa
1 review
0 helpful votes
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I have found this product amazing - easy to use making my job of creating DVDs for my brides so much easier - I just love it!
Iona Fisher Beach Weddings South Coast

Date of experience: May 7, 2015
Illinois
2 reviews
0 helpful votes
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I will be forever grateful if my girlfriend can play my album. Thank you smilebox.

Tim

Date of experience: May 6, 2015

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA