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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Smilebox is a great program that helps you design great looking memories that you will have forever. Everytime I have sent a smilebox I always made someone smile and to me that says it all!
I am in love with all of the graphics and designs, but I feel restricted because the only aspects I can change are the photos and a small selection of fonts, colors, and sizes.
I have renewed twice because it so simple and fun to use. I love creating projects and seeing people look at their pictures come together with smile box and cry, smile and tell me I brought them joy. Thank you smile box.
I've been using Smilebox for several years; love it. Only con is the lack of flexibility in text, styles and placement.
Need to be able to control slide speed and need to be able to use more than three songs.
I've used smilebox for several years now to commemorate everything from family trips, new babies, birthdays and photo albums. Love it! Very easy to use.
This site is very easy to use and a lot of fun to try out the different templates.
I have been using smilebox for over 5 years! It has been a fantastic resource for creating unique and beautiful invitations, calendars, newsletters and more. I love how easy it is to find the perfect template for so many different occasions and purposes.
Smilebox is a tremendous tool for sharing School Field Trips and Science Experiments, it is magnificent for Family Celebrations and Trips and capturing our Grandkid's Sporting Events. We love the ease of use, we like being able to add a short video and we love 400 pictures options. We like multiple color options and your music or adding our own. This is a tremendous sharing tool! We mostly use the slideshow options, but like the postcards and the thank yous too! This is the absolutely best to share 100s of pictures with others. Blessings, Pam
This has been a great program to share with my friends and family images I have taken and events we have celebrated. It is great!
Just started using SmileBox a few days ago, and it's awesome: so quick and easy to learn (really intuitive), with great designs. I started with the free version - which is awesome - and am on the premium trial version now - also awesome.
I've used Smilebox for a number of years. I love that it is easy to set up a presentation and also easy to share on social media. One can also print out their creations for scrapbooking or other projects.
It is easy to use and a great way to send Thank you notes, invitations and post "memories" to Facebook.
Smile box was a big HELP and a TIME saver... I ran out of party invites for my daughters graduation party and thought about sending email notifications to her teachers. It worked out so well and the her teachers really enjoyed the presentation of the card.
Thank you Again
Rebecca
Online event central needs to label an icon that the reader knows where to click to RSVP and there is no option for number of guests an invitee would be bringing (i. E. +1). Other then those areas, its great option and easy to customize.
I love most things about Smilebox. The only thing I would prefer is if all the words fields were customizable. Overall, very user friendly and fun to use!
When I have a lot of pictures I really depend upon Smilebox to showcase them and use the over 2000 songs to accompany them. I sure hope they never shut down like other slideshow websites.
I received a smile box from a family member. I have been using it every since then. It is amazing. It is a fantastic way to share photos with friends and family members.
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

