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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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New Jersey
2 reviews
0 helpful votes
Follow Carla P.
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Smilebox is a great program that helps you design great looking memories that you will have forever. Everytime I have sent a smilebox I always made someone smile and to me that says it all!

Date of experience: May 21, 2015
Minnesota
1 review
0 helpful votes
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Birthday card
May 22, 2015

I enjoy Smilebox cards. They are fast and easy to do.

Date of experience: May 21, 2015
Minnesota
1 review
0 helpful votes
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I am in love with all of the graphics and designs, but I feel restricted because the only aspects I can change are the photos and a small selection of fonts, colors, and sizes.

Date of experience: May 21, 2015
Texas
1 review
0 helpful votes
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I have renewed twice because it so simple and fun to use. I love creating projects and seeing people look at their pictures come together with smile box and cry, smile and tell me I brought them joy. Thank you smile box.

Date of experience: May 20, 2015
Canada
1 review
0 helpful votes
Follow Smiley E.
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I've been using Smilebox for several years; love it. Only con is the lack of flexibility in text, styles and placement.

Date of experience: May 20, 2015
Kentucky
1 review
0 helpful votes
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Need to be able to control slide speed and need to be able to use more than three songs.

Date of experience: May 19, 2015
Colorado
1 review
0 helpful votes
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Love Smilebox!
May 20, 2015

I've used smilebox for several years now to commemorate everything from family trips, new babies, birthdays and photo albums. Love it! Very easy to use.

Date of experience: May 19, 2015
Virginia
1 review
0 helpful votes
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Fun program
May 18, 2015

This site is very easy to use and a lot of fun to try out the different templates.

Date of experience: May 17, 2015
Texas
1 review
0 helpful votes
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Wonderful
May 18, 2015

I have used Smilebox for years. It is an easy way to keep in touch with family in a special way.

Date of experience: May 17, 2015
Australia
1 review
0 helpful votes
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Love it
May 17, 2015

I have been using smilebox for over 5 years! It has been a fantastic resource for creating unique and beautiful invitations, calendars, newsletters and more. I love how easy it is to find the perfect template for so many different occasions and purposes.

Date of experience: May 16, 2015
California
1 review
0 helpful votes
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Smilebox is a tremendous tool for sharing School Field Trips and Science Experiments, it is magnificent for Family Celebrations and Trips and capturing our Grandkid's Sporting Events. We love the ease of use, we like being able to add a short video and we love 400 pictures options. We like multiple color options and your music or adding our own. This is a tremendous sharing tool! We mostly use the slideshow options, but like the postcards and the thank yous too! This is the absolutely best to share 100s of pictures with others. Blessings, Pam

Date of experience: May 16, 2015
California
1 review
0 helpful votes
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Love to Share pics
May 16, 2015

This has been a great program to share with my friends and family images I have taken and events we have celebrated. It is great!

Date of experience: May 16, 2015
Colorado
1 review
0 helpful votes
Follow Brenda G.
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Just started using SmileBox a few days ago, and it's awesome: so quick and easy to learn (really intuitive), with great designs. I started with the free version - which is awesome - and am on the premium trial version now - also awesome.

Date of experience: May 15, 2015
Virginia
1 review
0 helpful votes
Follow Glenda D.
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I've used Smilebox for a number of years. I love that it is easy to set up a presentation and also easy to share on social media. One can also print out their creations for scrapbooking or other projects.

Date of experience: May 15, 2015
Maryland
1 review
0 helpful votes
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Love smilebox!
May 16, 2015

It is easy to use and a great way to send Thank you notes, invitations and post "memories" to Facebook.

Date of experience: May 15, 2015
Ohio
2 reviews
0 helpful votes
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BIG help
May 14, 2015

Smile box was a big HELP and a TIME saver... I ran out of party invites for my daughters graduation party and thought about sending email notifications to her teachers. It worked out so well and the her teachers really enjoyed the presentation of the card.

Thank you Again
Rebecca

Date of experience: May 13, 2015
Canada
1 review
0 helpful votes
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Online event central needs to label an icon that the reader knows where to click to RSVP and there is no option for number of guests an invitee would be bringing (i. E. +1). Other then those areas, its great option and easy to customize.

Date of experience: May 12, 2015
Wisconsin
1 review
0 helpful votes
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I love most things about Smilebox. The only thing I would prefer is if all the words fields were customizable. Overall, very user friendly and fun to use!

Date of experience: May 12, 2015
Missouri
1 review
0 helpful votes
Follow Kathryn K.
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When I have a lot of pictures I really depend upon Smilebox to showcase them and use the over 2000 songs to accompany them. I sure hope they never shut down like other slideshow websites.

Date of experience: May 12, 2015
Texas
2 reviews
3 helpful votes
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I love smile box
May 13, 2015

I received a smile box from a family member. I have been using it every since then. It is amazing. It is a fantastic way to share photos with friends and family members.

Date of experience: May 12, 2015

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA