On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have used Smilebox for many occasions and events and never had an issues. Love everything that Smilebox offers. I would highly recommend it to anyone.
I am by no means adept to computer programs am
N such, but Smilebox is so simple and fun that I use it all the time for various projects!
It didn't take long to create my first party invitation using smilebox. Although not fully customizable, I actually feel like that's what helped me get the job done in a timely fashion. There was just enough customizable options to give me the overall look I wanted. Especially helpful was being able to import the email addresses from my web based provider. It's a nice, "green" option for sending out invitations. Finally, I love the music and movement that goes along with the presentation. First rate! Looking forward to seeing the responses. The only thing I would like to change is having the option to keep the guest list private.
Wow factor for my long time clients. These products are fun, interactive and exciting to present to my clients. As a professional photographer I appreciate the ease of use and good design and the customization of your products.
Love this website - so easy to send cards and notices and invitations to lots of people and see who has viewed them. I have a subscription so there are no ads. Highly recommend!
I always take pictures at most group gathering... family parties, graduations, picnics, weddings. You name it. And it's just a good point and shoot. I then put them together in a SmileBox slide show and ALWAYS hear rave reviews. How else would family and friends get to see these pictures! I rely on SmileBox at least a couple times a month. Don't know what I would do without it.
After I was introduced to smile box from a friend, I have never stopped using it. Its easy to use and the templates are fabulous!
Smilebox has been a great resource for creating quality newsletters for my Kindergarten classroom. I have gotten amazing feedback from both the parents and my administrators by using this site. The variety of layouts, flexibility in number of photo inserts, abundance of music, color and font choices makes this product truly personal and exciting for everyone who views it. I also love the fact that I can see who has viewed it, and receive comments and feedback directly. In addition, the fact that email addresses stay private is a plus for the school setting. Thanks for a great product, and I look forward to more designs and continued use in the future! (Spell check would be a nice addition, because I typically have to cut and paste into a word document to be certain everything is perfect.)
Great application that we fully appreciate... But some designs are in English and even if they give you creative ideas text cannot be changed exceptionnally for non English readers (we are French and send designs for our relatives)
Well done. Even more possibilities will always be welcome.
Quite user friendly, it takes some tries to get the hang of it. Worth the trouble
This is a great, fun way to send messages and invitations as well as create keepsakes of interesting times in your life. It is very easy to use. I highly recommend it.
Smilebox is a terrific way to communicate with friends, family and everyone else in your life. There is a free offer or a payment schedule by the month or yearly. I am using the free offer and enjoy accessing numerous items each time I logon. Give Smilebox a try... I think you will like it.
I used it for the first time this year for my end of the year slide show and loved it. Will continue to use for years to come.
Smilebox is a great company! I have used them to create slideshows throughout the years. I look forward to creating graduation cards on their site. They are trustworthy. What I love best is that they help us to preserve memories for a lifetime.
I have used smile box for years and love it. It is much more personal than just a store bought card. Also, my friends and family can't wait to receive them :)
Smilebox allowed me to leave a special gift for my Dad at his Celebration of life. It was so touching and loving. Thank you smilebox.
There are so many great options to choose from. That you could sit for hours creating lasting memories, even accompanied by melodies. Fabulous and fun to play with site.
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members