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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I really hope they give away a few more free greeting cards and other samples.
Just created my wedding slideshow - easy to use and love that you can add music and make amendments as you go along.
You can make your Portfolio here and especially if you want to make a creative videos/photos to treasure your memory with your family, friends and special someone, just choose Smilebox and all the things you need is here.
This program has allowed me to do so many creative projects for so little!
Its very convenient to create collages for invites, presentations and modify with a good collection of free templates. Premium collection is further awesome.
Love it.
I have been using this site for over 4 years. What a great way to send greetings to love ones with music, photos and such a wide selection of cards to choose from. Thank you from Michigan
Smilebox is soooo easy to use and there are tons of choices to fit your mood or occasion.
Thank you SMILE BOX for giving me the tools to communicate with friends & family to express my many travels and let many friends enjoy vicariously.
Colin Sullivan
Easy to use and personalize with bonus of post dating a send.
Just to download a presentation of my son's school graduation i need to create a paid account? Complete BS
I know my experience must not be typical but I get errors or lose everything if I even get in 90% of the time I try to create something. Not a Happy user!
Smilebox is a great way to share pictures and create slideshows, scrapbooks, invitations and many other things! It is easy to use and looks so professional!
I have used Smilebox for years. I love it. It's easy to use. The only thing I wish was better is the song selection. The options for songs given for each Smilebox should be listed by name. Some I would like to use for other Smileboxes, but I can't figure out what they are in the list. But other than that, it's a GREAT program with lots of variety.
Incredibly dishonest website. They ask for your card to sign up for a free trial. Usually when I sign up for a free trial an email is sent to let you know that your card will be charged once it has ended. There was not reminder and an unrefundable $48 charge. That is one expensive e-card. Talk about dishonest and unethical. I will never use this service again.
It is an easy way to share memories, the happiness bounces from person to person as they watch photos & memories shared via smilebox.
I hate those websites that say they are free, but ask for our credit card anyway! Why doing this? I dan't have any problem in paying for services, products, but it has to be clear. I am not using smile box anymore. Uninstalled.
Love the song choices and the designs very easy and fast to create
I've only just received a presentation and I was convinced to buy. I didn't even need to try the free version. Never even having heard of Smile box I was pleased with the music, presentation, text for the photos and everything.
I tried a test before I committed and it was easy. And the price is great!
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

