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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Great program, but needs more free designs. Thank you for helping my family make memories.
I created a card for father's day and sent it to my son. When I called him he was crying it meant so much. What a great way to personalize a card. Thank you smilebox!
Our family has used smilebox for years. Ever since our children were babies! It is a sweet way to keep family close and up to date on pictures of the growth of your little ones in a creative way!
Smilebox offers a lot of fun and unique design options. It's very easy to use and I like the music options too!
I love the simplicity of the program. It allows for a large variety of creativity. My family saves these as family heirlooms.
I used Smilebox to print invites to my son's graduation and they turned out wonderful! I was able to email them to those that email and mail to those that don't. Then we made great thank you cards for after. Easy to use and adapt, once you get used to the navigation of the page.
Smilebox allows me to create a tailor-made card with real photos and music that I can deliver electronically with the push of a button. No more having to plan out how much time is required for mail delivery.
Makes it easy to turn your memories into videos and share with friends and family no matter how close or far the may be
It states that you are charged a $3.99 monthly fee however you are actually charged $47.88 per year. It is charged at one time and you are charged for the months you use this product it automatically charges you for the entire year. Should state yearly fee of $47.88 rather than state monthly charge. I would have never agreed to the terms of a $47.88 charge for something I was using one time and for a charity project. Very displeased.
We just love Smilebox for making Christmas cards, thank You notes, invitations, and more. It is such a fun way to share photos and news with family and friends near and far.:)
The Hrivnak Family
I am a Grandma. Not good on a Computer. However, with Smilebox I have made professional looking albums on my own. I have been able to share, save, send, print. And review over and over. I love this Site! I have shared Smilebox with a lot of friends, and they all love the easy to use format. It makes using a computer fun... not frustrating. Dorothy
I specifically looked for a way to send a creative thank you letter to a lot of people... this was exactly what I wanted, even used my own photos and pictures :)
My father's day card for my 88 year old dad was appreciated by even the young whipper snappers due to old photos of him at NASA. The Flak Bait WWII bomber card had a nice touch with the firecrackers and was a hit with the older generation for nostalgia reasons.
The formats are nice and I like the multiple photos options!
I haven't been able to capitalize on Smilebox due to technical problems with a Microsoft malfunction, but my new computer allows me to scream out their praise, today. What an ingenious, ever-giving program to help us say what we mean, but don't know how to say it.
Charlie
Smilebox is very user friendly and has lots of nice templates that you can make your own. I use it to create eCards, send family greetings and invitations. My only suggestion is to provide the option to change and personalize the headings on some of the templates. I always get positive feedback from my friends and family!
I only have the basic Smilebox app, but it is awesome! It's very easy to use. Smilebox has lots of templates to choose from, several of which are free. I created my Facebook cover with Smilebox and got lots of positive comments.
Very easy application to work with and lots of great designs and music to choose from. I also like the option of choosing your own music. Enjoyed my free trial and may consider signing up long term if I have the need to use it more often, Cannot justify $47 dollars for 2x annually usage. Would very much like to see a pricing schedule for one time periodic use
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

