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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Super simple to create my invitation. Love the music feature! We added the James Bond theme to a costume party invite we prepared. The event page is awesome as well - keeps everything organized.
Great App!
Thanks - Need more Free Templates though.
I did not pay for the upgrades and am just using the free version. I love all the layouts and how easy it is to personalize them. My only criticism is that the final product cannot be saved on the computer so it can be printed out at a separate location. As far as I can tell, you have to use Smilebox to order prints. I understand that's how their company makes money, but I would like more flexibility.
Smilebox is excellent and so easy to use! If you want to send a greeting, invitation, or make an online photo album with music, it's the best ever! I have loved it for years.
I LOVE Smilebox! I have used the program for years, and I truly love the ease and beauty of their productions! I have saved and shared so many memories through their awesome cards!
Created what I wanted in minutes and sent it off in easy to understand steps.
Smilebox is so easy, all the creations they do for you, all you have to do is add your photos and they will even put them in order for you if you would like, or, you can arrange them the way you choose.
Smilebox is also a fun and exciting way for any special envites regarding any event. They provide DVD's or you can print your pictures and all of these for a very small price, once a year, that's it. I will always choose smilebox and so glad I found it. Robbie Dague
The site advised it was free... can't download onto my computer and wanted a credit card so to be able to print it from home. Site suggestion is a total lie!
I have used smilebox to send beautiful greetings at the last minute and they never fail to please - me and the recipient. Would be in the dog house without smilebox!
This is a fun and diverse site to help create invitations, greeting cards for either online or paper correspondence. I like the organization for RSVP and responses too. I'll probably find many more personal ways to use this in the future.
Very Beautiful n extremely Innovative way to pass any message be it wishing, thanking, inviting or condolences.
It is very easy to use and there are many exciting invitations to pick from.
I made a wonderful video within minutes with Smilebox. Love it!
This made it easy to share photos of our 50 year adventure. Thanks
Love this app and the endless creative possibilities. Recommend it highly!
Love Smilebox. Printing at home is a breeze. So much to choose from also...
I like Smilebox so far but I think it would be great to know that your message was sent and received by the recipient. I'm not sure that my daughter got her Birthday wish!
Our children, grandchildren and friends have had fun and joy receiving these wonderful smile box creations!
Really wanted to give a 4.5 rating. I use Smilebox once a year for an annual Halloween party. Guest love receiving the creative invitation. I wish there was a way for me to use a Premium creation for this, but its not practical for me to pay so much for just one invitation. There should be a way to pay per invitation. If this was possible, I would give Smilebox a 5 star rating!
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members