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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Smilebox is a great and easy way to wish somebody a sentiment of occasion.
Whenever I take a bunch of pictures at an event, I go home, choose a Smilebox slideshow, insert the pictures, and send them off to be enjoyed by those who were at the event and those unable to attend. I use the slideshow the most.
Smilebox allows you to access all your photos with very easy steps, and turn your photos into collages, slideshows, calendars etc. Definitely a good program!
No longer have free teacher accounts. Unwilling to offer a refund when I discovered they had renewed my subscription days after it renewed. I will never recommend this company. Unreasonable and terrible customer service!
I have loved everything I have done with smilebox - invitations, gifts, everything is adorable.
Your program was fun but your prices went higher and the services still are the same. Did you know that you charged me for two consecutive years and I was not even using it. I call to cancel until I got a computer but you all still charged me.
Easy to use plenty of templates. Easy to edit and it works great!
I LOVE this site! It is very easy to manipulate and the end result is so fun! All my friends just beg me to create more! I always tell them how easy it is to do it themselves. We are having a BLAST! Thank you, Smilebox!
Nice ideas to use but you need lots of time on your hands, its addictive!
It's a nice creative, affordable, available outlet for creative and weary parents to showcase their children's lives.
Love using it in my classroom and for personal activities.
This program let me make a wonderful 'slideshow' presentation for my mom's 80th birthday with over 150 people watching. They were moved, not only because of the slides, but because I could add captions and music! Thanks Smilebox!
Have used this for several years now. I do have other programs for making more elaborate Slide Shows, but this is great for those fast, cute, quick put togethers. Love that we can use it for invitations - facebook covers, just about anything!
I bought a Living Social voucher for a photo book with Collage.com. I had difficulty uploading my pictures, but was finally successful. Once I completed the uploading I was lost so I contacted a representative named Alaina. She assisted me and helped me process my order until it was placed. Her patience and expertise went far beyond what I expected. Thank goodness for their customer service agents, especially Alaina!
Lorraine Coleman
I was so happy to find Smilebox.com. I started off making a book through Ritz Camera, and realized the nearest one to me was an hour away. So. I started searching on the web and came across smilebox.com. So easy, number one, and two, FAST!
It made my Fiancés 60th birthday perfect. I put a collage together of just the two of us throughout our 5 years... It was one of, if not, his favorite gift. Now, I'm making collages for all my family members. Surprising them with an email, sending the hard copy later. I'm so happy I found smile box.com
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members