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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Easy to use, great selection of music, easy to share! Definitely recommend
I am just so excited with all that you have provided me! Thank you!
It was so easy to get started and make Holiday cards, I know if I can do it ANYONE COULD! Great choices, love love love it
The program is really easy to use. Designs are gorgeous and fun!
I have been using smile box for over 7 years in my personal as well as business life LOVE LOVE IT! A great way to capture memories!
Patricia
Love the designs available! Great quality without breaking the bank!
I started using Smilebox about 3 years ago with the iphone app. I've always love the app so about a year ago I downloaded the PC version and it is even better. Tons more options and choices. Worth every penny!
I used Smilebox to send a presentation of a construction project to my client who was traveling at the time. It got rave reviews. I will never send photos by my old email method again. The presentation through Smilebox was a big hit!
Love smilebox great way to see pictures to other family members that miss that special event.
Lot of the cards, scrapebooks and others way to puts in your pictures are free. Give the family a chance to experience the event even when they are far away. Just Love it. Even if you get the membership its not a bad price and it offer more but either way it great.
I don't need another program that lets me make a slide show with pictures. I need one that lets me make a slide show with videos and email it to my older relatives who don't get to see my son often. In order to do that I have to download a completely different program. Too bad could have been worth it. But its not.
Smile box is great for remembering/documenting your get-aways and vacations. You can type in a name to what you saw with the music of that city or country. Then send it to all your relatives/friends that keep asking to see your photos. To keep your visits indefinitely you can then put your vacation on a DVD to always remember.
Mary Anne Grady
I like it a lot, but in the premium option, you should be able to have a little more freedon to move pics around or change titles, particularly in the scrapbook and wedding sections. Other than that it is great!
For the price and frequency that I use this product I could just go get a card and mail it. If there was a way to create my own I would use this very very much more often. Seems like I could create most of these in power point... but I'm creative and smart that way. After a while all the greetings start looking a lot alike. One month, maybe. A year? No.
I love this site and it is a great tool for acknowledging birthdays, work anniversaries and other special occasions at our office. Highly recommend Smilebox.com!
I have other slide show programs but they often have
Glitches. I can say Smilebox always comes through
With lots design choices and I am always satisfied
With results in the end!
Very easy to use. I checked out a couple of programs that I couldn't make much sense of before finding this one. I was in a hurry and didn't have a lot of time to figure a complex program out. Smilebox made this project simple, quick, and I love the finished product.
Excellent choice in templates, creativity, and fun. Easy to install, easy to use, and the customer service is perfect. I will use smilebox again
Excellent program... the only downside is that I have to delete and create a new event on Smilebox central to update the start time of the event that I typed into a textbox.
This was the most beautiful slide show of my dear Friend who recently passed and the video is so wonderful of a tribute of her! I LOVE IT!
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

