Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So easy and wonderful graphics and endless music. Terrific site!
Rebecca Richardson
I am so glad that I found this! I am addicted to it already! Just so many wonderful things that can be done with your photos!
Smilebox made it so easy to make my own creation. It is awesome
I thought everything was great except I couldn't upload the music I wanted to and customer service just sent me to the FAQ on the website. Other than that, I would recommend.
I use it for work to stay in touch with clients, to send love letters to my husband, and to send out my 55 bday party. Love the flexibility of pictures!
Need to save video to a pen drive and we can't do it untill a pack costing few $'s is availed. Kindly help if i have an alternative which i failed to figure out for the same.
Smilebox saved the day when needing an easy to use template for newsletters!
Smilebox you should definitely try it would make your loved ones happy.
I have been using Smilebox.com for several years now. Not only do I use it for personal cards, invitations but I have rolled this out within my portfolio as a Regional Director in Property Management. Smilebox is extremely high quality, numerous designs to choose from and really presents very well. Love the music also that you can choose from or either download your own. Truly, the BEST for printing custom cards / invitations or simply to send out via email.
Loved this business, though it was a bit slow with sending the videos via email that could do with some work.
Otherwise very straight forward, easy to use and I loved the video as did those that I shared it with.
Thanks
Love this, both cheered us up and brought an emotional lump to our throats... FAB
I particularly like the addition of more options that do not require photos. I don't always have new or good photos to add, but I like friends and family to get an email greeting. It still feels personal and special just for them.
Looking for a way to make a slide show and this was easy.
It really helped me to say thanks to a few special people in a great way. Thank you smilebox.
I needed to create in invitation that was free and nice enough to send to family and friends for my graduation from college. This website came in very handy. I enjoyed it very much and everyone loved the invitation I created.
Such great choice to help mark special moment in creative ways :)
I absolutely love how easy the site is to use. Just what I was looking for. Cannot wait to use it more and more to get the word out about the amazing organization I work for.
I have been using smilebox to send special memories to family & friends home and abroad for many years now & it is fantastic. It is easy to use and everyone receiving it
Loves it. Thanks smilebox
Losing a loved one is so difficult thanks to your easy ap I'm easily putting together a beautiful memorial slide show to share with others... the best. Thank you
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

