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SmileBox

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Texas
1 review
0 helpful votes
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Xmas invite
December 14, 2015

Very easy to do, manage guest and everybody love it

Date of experience: December 14, 2015
Illinois
1 review
0 helpful votes
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Smilebox
December 14, 2015

A fun, easy way to make personalized birthday and xmas cards.

Date of experience: December 14, 2015
Missouri
1 review
0 helpful votes
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LOVE SMILE BOX
December 14, 2015

This is the best way to share your photos and wishes of all kinds to all of your family and friends.

Date of experience: December 14, 2015
Georgia
1 review
0 helpful votes
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Smilebox saved me!
December 14, 2015

I teach elementary school and used Kizoa for 10 years to post slideshows of my students on my blog. This year, my county decided to block Kizoa from its teachers, so I was scrambling. Smilebox saved me. It's easy and fun. Thank you!

Date of experience: December 13, 2015
New York
1 review
0 helpful votes
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Smilebox made it easy to make my son's birthday cards. It was simple, fast, and convenient.

Date of experience: December 13, 2015
California
2 reviews
0 helpful votes
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Easy to use.
December 13, 2015

Simple to use with attractive designs to choose from.

Date of experience: December 13, 2015
New Zealand
1 review
0 helpful votes
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Great program
December 13, 2015

I found this program easy to use, also the help site is good if you run into problems. I had others that wouldn't work well with windows 10, so got rid of them and downloaded this.

Date of experience: December 13, 2015
Nevada
1 review
0 helpful votes
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FantabulouS
December 13, 2015

It's awesome! I'm a picture fanatic and it's just awesome!

Date of experience: December 12, 2015
Australia
1 review
0 helpful votes
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Since discovering it I spend hours playing and finding out what else I can create. The choices are endless.
Would love to be able to change the format for the actual photos though e. G black and white, sepia etc.

Date of experience: December 11, 2015
Australia
1 review
0 helpful votes
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Brilliant
December 12, 2015

Looked all over the internet for hours for the right site to make my own calendar. This is the best one by far, BRILLIANT!

Date of experience: December 11, 2015
California
1 review
0 helpful votes
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We no longer send out physical Christmas cards but there is always the 'should we?' 'no, we shouldn't' 'but what about so and so?' and it goes on. This allows us to direct it to specific people we wanted to receive a card but not inundate our clients with generic cards. We were able to add photos of projects we were a part of and a personal note, to make it a more thoughtful Christmas card instead of coming from a box of 18.

Date of experience: December 11, 2015
South Carolina
1 review
0 helpful votes
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EASY TO USE!
December 12, 2015

Easy to use, wonderful fast creations right at your finger tips!

Date of experience: December 11, 2015
South Africa
1 review
0 helpful votes
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Fantastic
December 11, 2015

This is a wonderful app I love the multiple uses and functions, what would make this even more awesome is if you could save the video as a GIF or MP3 directly to your computer and then were able to email it out to people as most people have all the addresses on their emails and its a mission to re-add them to Smilebox.

But overall this is awesome

Date of experience: December 9, 2015
Kentucky
1 review
0 helpful votes
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Just started but so far love it. Cannot wait till my DVD is complete.

Date of experience: December 5, 2015
New Jersey
1 review
0 helpful votes
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So easy, so much fun!
December 5, 2015

Have used Smilebox for years. Love it. Such a fun and easy way to send personalized greetings to friends, family and clients.

Date of experience: December 5, 2015
Hawaii
1 review
0 helpful votes
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This is an awesome site!
December 5, 2015

Not too difficult, still learning how to make my own creation!

Date of experience: December 5, 2015
Texas
1 review
0 helpful votes
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Newsletter template free
December 5, 2015

You are a bait and switch program. You do not have any free only premium. I give you a 0 rating.

Date of experience: December 4, 2015
California
1 review
0 helpful votes
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Great Program
December 5, 2015

Easy to create cards, slide shows, etc. Love the program!

Date of experience: December 4, 2015
Canada
1 review
0 helpful votes
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Fun and great tool
December 4, 2015

Fantastic assortment of templates for every occasion. Great app!

Date of experience: December 2, 2015
Philippines
1 review
0 helpful votes
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Thumbs up!
December 4, 2015

The software is great! Its so nice that we can save memories into collages with so many designs to choose from!

Date of experience: December 2, 2015

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA