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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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GREAT OPTION HOWEVER FREE TRIAL APPEARS TO ONLY BE AVAILABLE IF YOU SIGN UP FOR THE 12 MONTH OFFER?!
I can't believe how computer friendly Smilebox is, even my 73 year old wife ( bless her heart)
Can make wonderful cards. She's like a kid in a candy shop.
Thanks SmileBox
I've always enjoyed sending Smilebox greetings. People always respond positively when they receive these charming projects.
I love Smilebox. So easy to organize photos in beautiful keepsakes that can be shared with friends and loved ones.
I finally have found a site that has a large selection of quality cards and newsletters for any holiday that I am pleased to send to family and friends.
I would gladly pay for one month so I could send out 3 Christmas cards but I should not have to notify you to cancel my subscription after sending these cards out. Just don't like where I have to notify you. You would get more people paying for your service if you allowed only one month of use with no further notice necessary. Good business sense.
The cards were classy, hip, and very appropriate for the occasion. Well-priced for what I received. Excellent bang for one's buck!
This is the best online card, invitations, video creation site out there. The selection is great and the system is SO easy to use. Enjoy!
I wanted a program that would alter and blend the images for printing just like M/S Autocollage. It just plops the images on the desktop and makes sure they fit. If you choose a theme, lets say winter, snowflakes appear all over your images including the faces. Cancelling today.
It only took me a few minutes to create the card that I wanted. Very easy and fun with many great designs to choose.
Liked the easy way you could navigate round the site and choose from the many designs and it made my invitations so easy to get to friends and neighbours.
Easy to navigate around the options. Well done Smilebox
I only wish I get some pictures from my timeline that for some reason smilebox won't let me but other than that it is great
I have used Smilebox many times for different occasions and have managed to find the perfect template each time. The set up is so easy to use and it is great to be able to set your own music to your creation, which is so easily personalised. Great fun to do and worth doing to put smiles on loved ones faces!
I am so excited to have this program. I take a lot of pictures as well as those that work with me so this will help us to organize them and get them ready for scrapbooks.
We opted to do an emailed holiday newsletter this year. We saved the paper and postage it would have taken to snail mail 133 friends and family!
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

