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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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So enjoyed the fact that we could download our own music and use it in our slide show.
Once I can afford to be a premium member again, I will upgrade since I LOVE the options I have for cards/collages! 100% recommend this to everyone!
Loved it except for the free version I have scheduled something to send in 5 days and can not find the post now. Not sure if it will send on time or if it is gone forever? The creation is saved but not able to access the recipient list to edit and not sure if I will be able to know when/if it gets sent out. Guess I should have gone for the paid version?
It's easy to use, you can create your own cards at your own pace. My family and friends use it as well and have heard no complaints. I highly recommend this to everyone!
I don't use the Mac alot but when I do I almost always use Smilebox. Like just a few minutes ago I shared a creation with my grandson that I had made of him 5 years ago. What a smile and a hug... making memories with my grandkids and thats what counts. GG
Smilebox makes it easy to create fun cards, slideshows and more. It's a great way to share photos and showcase events! There's so much content, you could keep creating for hours on end!
Beautiful designs, so easy to send, great job, Smilebox!
Even a technically challenged guy like me had no problem using this great program!
As an artist I have always loved using Smilebox... they have so many different designs that sometimes it's really hard to make a choice... so... I usually just take several and work with them to get what I want... I've used them for all kinds of cards... did an invitation for a reunion for some folks, I've done birthday cards and Christmas cards that come out so very nice and the colors are beautiful... I would recommend Smilebox over any other site and believe me I have checked out quite a few over the years... check it out and you will love it too... Maggie
I painstakingly made CSVs of the people I wanted to send my message to. Sent three messages following their instructions, then eventually got 403 errors. Submitted a ticket, didn't hear back (that was two days ago) and they cancelled the message I had scheduled. What the hell?
Love how easy it is to create, but they need to work on the sharing a bit. When I try to share it on facebook it cannot find my friends list
As a company, we have chosen to send an e-greeting card this year and make a donation to local charities instead of posting Christmas cards. Smilebox had a great selection of e-cards and was easy to use.
More beautiful and engaging choices appear every year. Site makes my pictures look like works of art!
A great way to send a greeting card of your choice without dealing with the mail or worrying about being on time.
I enjoy using Smilebox. This program is the only one that I use to send for electronic cards or greetings. Thank you for coming my way.
This is so good because you get to pick out a card and then you get to change to front page and pick a picture that you would like and then write your own message, I love it so much... I'm defo using this for other events :)
I got smileBox as a gift when my son was born. I used to use it all the time until my computer stopped working. I finally got a new one and I'm sure I will start using this app again!
Smile box recommended by my daughter still makes greetings etc... a simple task
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

