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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Smilebox is readily available, easy to use and has a great selection of cards for every occasion. I particularly like the fact that the cards can be sent to a multiple of users and they are also kept on file for future use or consultation.
I really enjoying creating my Smilebox. It allows you to keep memories for a lifetime.
Very easy to use Love it and lots of items to choose from
The only thing I can say was an issue, is each time I tried to download the teacher's toolbox program from Smilebox I had trouble getting the code they gave me to show that I had a free account. I would fight it and fight it, then send them an email for support... only to have it finally take on its own after maybe half an hour or so. I believe perhaps it is just a slow process, and I don't wait long enough? Anyway, after all that said, I love this program, and the fact they offer it free to us teachers!
Cool and easy to use. Makes fabulous cards and invites and a whole lot more!
Couldn't figure out how to transfer new email addresses to my address list. It used to be so easy. I can not figure out why updates have to make everything so difficult!
I have passed this sight on to my friends. They all love getting these slideshows, invitations, etc.
All I can say is "LOVE, LOVE, LOVE it"
Easy to use and creative templates make for awesome finished products.
Fantastic online program to have fun with your pictures, create invites and photo books or canvas in minutes. I love smilebox and use their service very very often and the response from all receiving parties are always amazing.
I used this site years ago, it has changed for the very best. I was looking for a site that would allow me to print cards at home. This does that and more. Great job Smilebox Team.
My husband and I used this app to make a memorial for his sister that passed away and the design we chose using all of her pictures as well as the music we chose really touched a lot of family and friends when we shared it on Facebook.
I love smilebox. It is easy to use, has lots of options including music.
I loved this. I was able to make beautiful high quality videos from pictures with the song of my choice.
I can't believe they operate this way. I had no idea they were charging my EX-husband every year $50 after I was happy to sign up for one year to do a huge loving DVD tribute to my dying father a few years ago. Shame on them and their tactics. I was in advertising and marketing for 20 years and have been in sales for 10, and I would never stoop to this. I wanted to speak to someone to ask them to refund his account for this latest charge, but they so cleverly do not allow for phone calls, so I guess he is out another $50. I would never use them again--though I love their product--and I will tell everyone I know personally of their poor business practices. I had no idea I had signed up for any kind of automatically renewing subscription, which is how so many unethical companies get you. You just don't expect of a company like this, and then they make themselves inaccessible, by not posting phone numbers online, and refuse to refund anyone who is feeling bamboozled. Tsk. Tsk.
So far this is exactly what I was looking for to put together my banquet slide show! Thank you! This program is easy to create with!
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members