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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Love u mother, They do everything for you, there always there for u when u need her..
Invitations to parties, christmas cards, birthday cards. So easy to use.
I haven't begun to fully explore this -- because there is so much here. Slide shows, photo books, video added in... lots of different ways to share it. I can't wait to uncover its full potential.
With Smilebox you can make invitations, ecards, slideshows & much more. Once you create one of the above, you will get hooked. Recommend it highly.
Easy to use, loved being able to use my own music if I wanted to. The templates "talk" you right through the process. LOVE smilebox.
I would, however, love it if there could be more Christmas designs in terms of decor & gift tags.
Great designs and the ability to tailor the invitations.
I paid $67 for this program, I can't get a refund, and I cannot make a card without them wanting more money.
I cannot sign into my old account for some reason. What a mess this is.
Very easy to use and can create a slide show in minutes
I've used SmileBox for years. It's the easiest way to make great slideshows and cards. So user-friendly. Their support team is responsive for those times when I screw up! I love SmileBox!
I use this for my fb business page and love being able to customize my cover photos
I am not very good at doing things on the web or using downloaded programs; but smilebox is so easy to use and has something for every occasion I love it.
Cannot connect to Smilebox suddenly after a 6 year membership. They have no one to help you and you are at the mercy of communicating with them only online. They are very delayed in their responses to you if they even respond at all. I have repeated many times their directions to fix and to no avail. I have tried to have them troubleshoot the issue via email, but still cannot get it to work. They automatically bill my credit card each year without issue. I rate their customer service as "F".
Every project has been a joy to make and to share.
Gorgeous designs and easy layouts! Hands down the best!
Very easy to use and all required portions are readily available
As a Kindergarten teacher I use Smilebox.com to communicate and share information and classroom news and photos with parents. It is a very a effective and user friendly way to share memories. It saves a lot of time by providing a vast array of templates and also music choices if you would like to use them rather than your own. A definite treasure for busy teachers.
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ohala,
Unfortunately we currently do not offer phone support. Our customer support would be happy to assist you. You can contact us at '' [email protected] ''.
Sincerely,
Smilebox Team