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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Ohio
1 review
0 helpful votes
Follow Pamela R.
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I have used your program to make my company Christmas cards every year. Thank you for making it so easy to use and loads of variety!

Date of experience: December 18, 2016
Australia
1 review
0 helpful votes
Follow Kylie G.
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I just LOVE this option of sharing photos. It warms your heart and feels like you can touch the people rather than just a photo. Its AWESOME I LOVE IT.

Date of experience: December 17, 2016
GB
1 review
0 helpful votes
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Totally love it
December 17, 2016

I have been using Smilebox as our Christmas card for the past 8-9 years and I have found it totally easy to use and just a pleasure to use. I have investigated other sites and none are as good. Nobody else let's you add photos later on and shuffle them around easily. I defy anybody not intuitively knowing how to use it. Just great, thank you so much!

Date of experience: December 16, 2016
Argentina
1 review
0 helpful votes
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Easy and lovely
December 17, 2016

Every year I use Smilebox to do my cards. It´s easy and the result great!

Date of experience: December 16, 2016
Washington
1 review
0 helpful votes
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It was good
December 15, 2016

This site was easy to use and very helpful. I will use it again and I may sing up for their low priced deal.

Date of experience: December 15, 2016
Illinois
1 review
1 helpful vote
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Images not saved!
December 15, 2016

While working on both my laptop and desktop I was forced to upload like 150 images twice! Which is annoying and tedious! And now I cannot find my creations! And I am going through the trial right now. Doesn't give me much incentive to purchase!

Date of experience: December 15, 2016
Canada
1 review
0 helpful votes
Follow Christy R.
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We use Smilebox for years now to create all sorts of projects for both our personal and professional uses. Super easy to use and the options are great when creating one project to the next!

Date of experience: December 14, 2016
Texas
1 review
0 helpful votes
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Makes a great E-card!
December 14, 2016

I used this the first time to make a photo Christmas E-card. Works great!

Date of experience: December 13, 2016
District of Columbia
1 review
0 helpful votes
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I had been using smilebox for 7 years now and each time I feel the same way, bleesed to have it on my laptop. I love that they are renewing al the time and price is affordable.

Date of experience: December 13, 2016
Oregon
1 review
0 helpful votes
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Great Program!
December 12, 2016

This is an easy to use program with lots of great options! I love it!

Date of experience: December 12, 2016
Texas
3 reviews
0 helpful votes
Follow Jane M.
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Photos, Videos... it all can be put in hundreds of design options! You can order... get copy... or stay in your account! Priceless way to save special memories... and so easy to share!

Date of experience: December 8, 2016
Ohio
1 review
0 helpful votes
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However, please get them to call me at *******934 or *******473 (Robin Gibson) I need some help.

Date of experience: December 8, 2016
Florida
1 review
0 helpful votes
Follow Alicia C.
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I used Smilebox for my Chanukah and Christmas cards. Personalized them with different photos. Wish it would work better on people's phones so they can open them and click on the pictures to enlarge them. But I was able to send so many more cards than I ever had before!

Date of experience: December 7, 2016
India
1 review
0 helpful votes
Follow Angela H.
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Great programme
December 8, 2016

Easy to create your own products and interesting templates.

Date of experience: December 7, 2016
Washington
1 review
0 helpful votes
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Love smilebox!
December 8, 2016

I love smilebox. It is simple to use and I can share a slideshow with my family on short notice.

Date of experience: December 7, 2016
Utah
1 review
0 helpful votes
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Holiday card
December 6, 2016

Fun and easy to use. Requires some patience but overall pretty easy.

Date of experience: December 6, 2016
GB
1 review
0 helpful votes
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Loved it
December 6, 2016

It is easy to use and has many options and designs for different occasions. I have made my baby's 1st birthday video with it and I am surprised how beautiful it came out using this app. 100% recommended!.

Date of experience: December 6, 2016
California
2 reviews
3 helpful votes
Follow Lawrence A.
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Smilebox is worth 5 stars or even 10! Smilebox have really made my friends happy with all their birthdays and Christmases. It's worth every penny! Want to make someones day? Get Smilebox :) You won't regret it

Date of experience: December 4, 2016
Georgia
1 review
0 helpful votes
Follow Tara B.
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Smilebox walk you through step by step and helps you create what you envisioned.

Date of experience: December 4, 2016
Canada
2 reviews
0 helpful votes
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So easy to use and share. Photos with descriptions put to music. With little effort you can summarize an event or holiday or any album concisely and put to any music you wish.

Date of experience: December 3, 2016

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA