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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I was looking for a way to let everyone know our new address and send a holdiay greeting at the same time. Smilebox was able to accomplish both with a nice musical card and e-mail to everyone. Easy to do and fun at the same time.
I love Smilebox. It's easy to use, fabulous ideas, incredible designs and very user friendly. Also it is quick to produce and it never lets you down. :) :) :)
Smilebox is a great interactive way to send greetings and share memories! I am so impressed with the variety of formats and ease of use. I love Smilebox!
We are very pleased with the e-card service. There were numerous design options and it was simple to incorporate our photos into a professional card for our list. We also are able to track who reads the message and have been very happy to receive their responses to our Holiday card. This is a game changer for sure.
I love Smilebox and have created several amily presentations from lost 8mm film to still photo slideshows. So fun
I have used this for several years and find it the best and easiest way to capture, share and celebrate holidays and life events. I use the ios App for 'Moments' and share them on social media. I use the desktop version to send E-cards.
No hassle and not a time hog!
Thanks for the great product.
F Johnson
I was able to create Christmas cards and an invitation and personalize it to be sent from my personal and business email. Love it!
Even though this was a free creation, it turned out beautiful and family and friends loved it. Will use it again next year for Christmas or whatever else.
Loved it! My first experience was quick, easy, efficient and I found what I liked, wanted and got to do my creation super quickly. It's simple with plenty of choice. I'm sure you'll find what you want and love to create your creation!
Very easy to use. Nice designs. Good options for output. Very nice ability to customize the design to personal needs. The "Club" price is too expensive however.
Easy to use. My friends enjoy the card. I have used this for many, many years and will continue to do so. I use it for all different occasions.
This is my first time using Smilebox and I am very impressed with the amount of choices of greetings and ease of use. Thank you!
Excellent! It has a lot of options to make your slides/presentation more beautiful. And you can send it to your friends. It's great for all occasions.
This is a great resource for sending holiday cards! This is the second year I've used it and plan on using it again in the future.
Photo and video personalized greeting cards in a flash. Highly recommended!...
I have made many creations with smilebox and have saved many photos in this creative way. I have copied them on DVDs and sent them to many friends and relatives. I like the idea that they are also saved on Smilebox.
I have used this software for invitations and posters for upcoming events. It has been fantastic and I love that you can print posters, invitations, or send evites with music!
So glad to have found smilebox!
Signed up to the paid membership, creations don't save, can't burn to DVD as the function doesn't work on the website, and as it doesn't save I can't try it on another machine. Remade it on another laptop for it to crash at the DVD writing stage. Absolute waste of time which is a shame as it could be so good.
I'm a busy mom and I just cant seem to sit down and manually write out dozens of Christmas cards. But with Smilebox, I spent a few minutes and POOF... I'm done!
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

