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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Texas
1 review
0 helpful votes
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Fun!
December 28, 2016

I was looking for a way to let everyone know our new address and send a holdiay greeting at the same time. Smilebox was able to accomplish both with a nice musical card and e-mail to everyone. Easy to do and fun at the same time.

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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I love Smilebox. It's easy to use, fabulous ideas, incredible designs and very user friendly. Also it is quick to produce and it never lets you down. :) :) :)

Date of experience: December 26, 2016
Canada
1 review
0 helpful votes
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Smilebox is the BEST!
December 25, 2016

Smilebox is a great interactive way to send greetings and share memories! I am so impressed with the variety of formats and ease of use. I love Smilebox!

Date of experience: December 25, 2016
Delaware
1 review
0 helpful votes
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We are very pleased with the e-card service. There were numerous design options and it was simple to incorporate our photos into a professional card for our list. We also are able to track who reads the message and have been very happy to receive their responses to our Holiday card. This is a game changer for sure.

Date of experience: December 24, 2016
Georgia
2 reviews
0 helpful votes
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Awesome program
December 25, 2016

I love Smilebox and have created several amily presentations from lost 8mm film to still photo slideshows. So fun

Date of experience: December 24, 2016
Illinois
1 review
0 helpful votes
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Best and Easiest!
December 25, 2016

I have used this for several years and find it the best and easiest way to capture, share and celebrate holidays and life events. I use the ios App for 'Moments' and share them on social media. I use the desktop version to send E-cards.

No hassle and not a time hog!
Thanks for the great product.
F Johnson

Date of experience: December 23, 2016
California
2 reviews
0 helpful votes
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Awesome Program
December 23, 2016

I was able to create Christmas cards and an invitation and personalize it to be sent from my personal and business email. Love it!

Date of experience: December 22, 2016
Canada
1 review
0 helpful votes
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Loved it
December 23, 2016

Even though this was a free creation, it turned out beautiful and family and friends loved it. Will use it again next year for Christmas or whatever else.

Date of experience: December 22, 2016
Switzerland
1 review
0 helpful votes
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Loved it! My first experience was quick, easy, efficient and I found what I liked, wanted and got to do my creation super quickly. It's simple with plenty of choice. I'm sure you'll find what you want and love to create your creation!

Date of experience: December 22, 2016
Texas
1 review
0 helpful votes
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Love it
December 22, 2016

The best for greeting cards. I use it for work every year! Thanks smilebox! Wonderful designs and lots to choose from!

Date of experience: December 22, 2016
Connecticut
2 reviews
0 helpful votes
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Great little program!
December 22, 2016

Very easy to use. Nice designs. Good options for output. Very nice ability to customize the design to personal needs. The "Club" price is too expensive however.

Date of experience: December 22, 2016
Florida
1 review
0 helpful votes
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Used for years.
December 22, 2016

Easy to use. My friends enjoy the card. I have used this for many, many years and will continue to do so. I use it for all different occasions.

Date of experience: December 21, 2016
Canada
1 review
0 helpful votes
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Impressed!
December 22, 2016

This is my first time using Smilebox and I am very impressed with the amount of choices of greetings and ease of use. Thank you!

Date of experience: December 21, 2016
District of Columbia
1 review
0 helpful votes
Follow Stef M.
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Excellent! It has a lot of options to make your slides/presentation more beautiful. And you can send it to your friends. It's great for all occasions.

Date of experience: December 21, 2016
Minnesota
1 review
0 helpful votes
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Wonderful!
December 21, 2016

This is a great resource for sending holiday cards! This is the second year I've used it and plan on using it again in the future.

Date of experience: December 21, 2016
Kentucky
1 review
0 helpful votes
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Easy, Awesome!
December 21, 2016

Photo and video personalized greeting cards in a flash. Highly recommended!...

Date of experience: December 21, 2016
Maryland
1 review
0 helpful votes
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Great memories saved
December 21, 2016

I have made many creations with smilebox and have saved many photos in this creative way. I have copied them on DVDs and sent them to many friends and relatives. I like the idea that they are also saved on Smilebox.

Date of experience: December 20, 2016
Illinois
1 review
0 helpful votes
Follow Erin R.
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I have used this software for invitations and posters for upcoming events. It has been fantastic and I love that you can print posters, invitations, or send evites with music!
So glad to have found smilebox!

Date of experience: December 20, 2016
GB
1 review
1 helpful vote
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Great idea, nothing works
December 20, 2016

Signed up to the paid membership, creations don't save, can't burn to DVD as the function doesn't work on the website, and as it doesn't save I can't try it on another machine. Remade it on another laptop for it to crash at the DVD writing stage. Absolute waste of time which is a shame as it could be so good.

Date of experience: December 20, 2016
New York
1 review
0 helpful votes
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Life saver!
December 19, 2016

I'm a busy mom and I just cant seem to sit down and manually write out dozens of Christmas cards. But with Smilebox, I spent a few minutes and POOF... I'm done!

Date of experience: December 18, 2016

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA