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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Tennessee
1 review
0 helpful votes
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Super easy and fun
February 27, 2017

I was working on a collage for school project and ran across this website. I was greatly pleased on how easy it was to put together. Thanks for taking some stress out of my project!

Date of experience: February 26, 2017
California
1 review
0 helpful votes
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Nice
February 27, 2017

It took a little while to figure out but after I did it was perfect.
I will use this site again, now that I know how to work it.

Date of experience: February 25, 2017
Florida
1 review
0 helpful votes
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I have been using Smilebox for close to 10 yrs now. I have so many treasured videos and photo gifts that I have been able to make for my friends and family.
Their site is easy and fun to use to create your own videos with music! Would never want to be without my Smilebox...

Date of experience: February 24, 2017
Guernsey
1 review
0 helpful votes
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Smilebox makes it easy to design amazing cards and slideshows to preserve memories and make friends and family 'smile'. I love it. Great product for a reasonable price. Very professional and easy to use.

Date of experience: February 24, 2017
Canada
1 review
0 helpful votes
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Great Slide Shows
February 20, 2017

Easy and fun slide shows, invites, birthday greetings, etc. with your own photos. Couldn't be more simple!

Date of experience: February 19, 2017
Florida
1 review
0 helpful votes
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EXCELLENT
February 18, 2017

EXCELLENT, JUST EXCELLENT. EXACTLY WHAT I NEEDED. NICE, EASY, AND VERY PROFESSIONAL. THE INTERFACE WAS SIMPLE, AND THE PRODUCT WAS PERFECT

Date of experience: February 18, 2017
Oklahoma
1 review
0 helpful votes
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Love using this for my boys invites and holiday cards! They always have such cute designs that are easy to access and personalize. SO many options for printing and delivery too!

Date of experience: February 14, 2017
Ohio
1 review
0 helpful votes
Follow Jill H.
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My sister sent me a smilebox as an invitation to a party she was giving and I was hooked ever since. You can customize the message along with your photos. It's so easy anyone can put together a custom slide show with music (you choose). The recipients really love them. They have them for every occasion and event.
You have to try it!

Date of experience: February 13, 2017
New York
1 review
0 helpful votes
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Very easy to use. I easily downloaded photos, and the addition of music to the collage was a nice touch. The next time I want to put photos together I'll definitely use this program.

Date of experience: February 11, 2017
Alaska
5 reviews
1 helpful vote
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In the beginning, they were great! There was simply nothing out there that did the things Smilebox did - and so easily, too. Now? Years later, the selection has grown to an amazing degree, and the topics covered run the gamut! The artists are all so talented, thinking of how to put things so much better than I can, but making it easy for me to use their work, and just add my own photos to bring the 'card' to life! It's more than a greeting card, not quite a pure video, or even a static album or memory holder... it's all that, and more.

The subscription price for the year is well worth it. I've actually saved more money than spent because I no longer buy greeting cards. I make a Smilebox special greeting, save it to CD, put on a cute label and off it goes, in the mail, in it's own little plastic holder, and wrapped in a CD mailer! PERFECT!

Smilebox has earned it's name in my family. Everyone loves getting the CDs and now, lots love making their own!

Date of experience: February 9, 2017
California
1 review
0 helpful votes
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Youre the best!
February 6, 2017

I love that smilebox creates such magical formats, that we can include music and pics that we want to include. Thank you!

Date of experience: February 5, 2017
Pennsylvania
2 reviews
0 helpful votes
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I like that I can make the cards and produce them at home. I have had SendOutCards.com for a long time, but so fare away for me takes 5 or 6 days to process back to my local address. Have to mail on Sunday out on Monday to my address on sometimes Friday or Saturday. Using it for Church contact afraid to trust it.
smilebox.com I can make on day mail nest day and they receive 3rd day. Great for me.

Date of experience: February 2, 2017
NL
1 review
0 helpful votes
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Loving it!
February 2, 2017

I am using smilebox everyday for my webshop and Facebook
It is easy and very good to use.
Nice templates and very good to make your one picture

Date of experience: February 2, 2017
Nebraska
1 review
0 helpful votes
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Smilebox
February 2, 2017

I have used Smilebox for 10 years and love all the slide shows that I make and share with family and friends.

Date of experience: February 1, 2017
Georgia
2 reviews
0 helpful votes
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Lovely creation
February 1, 2017

Great Ideas, with this app you can do various arrangements to create fabulous portraits of family and friends. You can have an loads of fun to share with the world. I had a friend do pictures of my son and have adored them from day one. I have decided to do a mural from his creation. I have decided also to do my pets and children in large murals for our home. What a great app this turned out to be.

Date of experience: January 31, 2017
New York
1 review
0 helpful votes
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Smilebox is like having a ubiquitous Graphic Designer always prepared to help satisfy my next celebration.

Date of experience: January 28, 2017
Missouri
4 reviews
0 helpful votes
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EASY AND FUN
January 27, 2017

I THINK ITS EASY AND FUN TO PLAY AROUND WITH PICTURES AND VIDEOS TO SEE WHAT ALL CAN BE DONE FOR THEM THIS SITE IS REALLY NEAT ONCE YOU GET THE HANG OF USING IT I DONT THINK I CAN EVEN GET AWAY FROM MY COMPUTER NOW... I LOVE MAKING COLLAGES OF THE BABIES IN MY FAMILY... I JUST WANT TO SAY THANK YOU TO SMILEBOX FOR HAVING THIS SITE UP AND RUNNING AND IGNORING THE HATEFUL THINGS PEOPLE ALWAYS SAY ABOUT YOUR JOB WELL DONE

Date of experience: January 27, 2017
Canada
1 review
0 helpful votes
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Great
January 25, 2017

Great, wish is was completely free tho. Good variety of cards and easy to use. Love the birthday varieties.

Date of experience: January 24, 2017
Pennsylvania
1 review
0 helpful votes
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Smilebox is AMAZING
January 25, 2017

With Smilebox you can make any occasion personal by choosing and making your own invitations. They have so many designs to choose from or you can design your own. Its fun, easy, exciting and personal.

Date of experience: January 23, 2017
Massachusetts
1 review
2 helpful votes
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Awesome!
January 23, 2017

Never had so much fun with photos. I love playing with all the different options and then creating several different photoshows. Love that I can send them to my friends and family or post them on Facebook. I always seem to make a bunch of them for every event.

Date of experience: January 22, 2017

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA