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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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North Carolina
1 review
0 helpful votes
Follow Melissa J.
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Smilebox made it easy to create beautiful invitations, send the invitations, and kept up with my responses. It made my event far easier than any I have ever planned. I will use Smilebox for all of my events.

Date of experience: April 3, 2017
Illinois
1 review
0 helpful votes
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When you want to share your memories in special way, this is the best APP. I being using for more then two years and my family and friends are very impressed the way I did using Smile Box

Date of experience: April 2, 2017
Alabama
1 review
0 helpful votes
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I designed my son's birthday invitation and it was a breeze, I would recommend smilebox to all parents on a budget like myself!

Date of experience: March 29, 2017
Florida
1 review
0 helpful votes
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Smilebox has a great selection and it is easy to use! I download the selection I emailed for future use. Smilebox saves my selections.

Date of experience: March 28, 2017
Colorado
2 reviews
0 helpful votes
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Top Quality
March 28, 2017

I ordered a sample of the Paper Stock and Card Stock. Both were of high quality. The card stock was heavier but the quality for both was very good.

Date of experience: March 27, 2017
California
1 review
0 helpful votes
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Easy to use
March 25, 2017

I love your app coz I was able to do that I thought I wouldn't be able to do. I have learned alot in making a montage. You made it so easy for a person who is not tech savy, More power to you guys

Date of experience: March 24, 2017
Indiana
1 review
0 helpful votes
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Slideshows
March 24, 2017

Loved using this program! So easy to use. And I was able to burn my slideshow to a dvd AND email to friends. I am not that computer savvy, so what a joy it was for me to be able to make my own creation with little to no effort!

Date of experience: March 23, 2017
Maryland
1 review
0 helpful votes
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Love it so much
March 23, 2017

Smilebox is the best bang for the buck with all the fab features and first rate program.
Thanks Smilebox

Date of experience: March 23, 2017
Pennsylvania
1 review
0 helpful votes
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Love it!
March 20, 2017

I do PR for our local charity organization, and I have found this site VERY useful!
I have used it to do our flyers, as well as, monthly newsletters. It has also been really nice for doing special family moments we can share with others.

Date of experience: March 19, 2017
Nevada
2 reviews
0 helpful votes
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This is AWESOME!
March 20, 2017

It is very easy to learn and do! I Love this program so much! I put together a CD with our wedding pictures and set it to music it was wonderful... I cant wait to send them to everybody!

Date of experience: March 19, 2017
NL
1 review
0 helpful votes
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It was very nice
March 17, 2017

Very Intellectual and sophesticated website. Musical and animated lovely cards which could be personalized.

Date of experience: March 16, 2017
Washington
1 review
0 helpful votes
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So liked the ease of uploading photos and changing the order of the pixs and even having the option of adding your own music to the slideshow. I liked also having the option of making handout cards for the service as well.

Date of experience: March 12, 2017
GB
1 review
0 helpful votes
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Fab-u-lous!
March 10, 2017

I used this to email my son's sixth birthday as I wanted to be environmentally friendly and also have fun. Win, win situations! I am having some trouble findng my invite to send it to new people sure it's user error though!

Date of experience: March 10, 2017
Virginia
1 review
0 helpful votes
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Love smilebox - have used for at least 8 birthdays...

Date of experience: March 10, 2017
Kansas
1 review
0 helpful votes
Follow Wayne J.
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Absolutely wonderful way to share a photo array. My daughter sent me a smilebox showing me some of the things I missed out on through the years. To me, the experience is priceless.

Date of experience: March 7, 2017
Georgia
2 reviews
1 helpful vote
Follow Lynelle H.
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Great website
March 1, 2017

This website is such a fun place to spend my morning creating cards and videos. Sharing options are awesome. I can post to Facebook, email a friend, or print cards on my own printer. I haven't ordered anything to be printed yet, but I'm sure the quality would be much better than my inkjet printer. Options to change the colors of cards, add photos, or add music is great. I highly recommend using this company.

Date of experience: March 1, 2017
Mexico
1 review
0 helpful votes
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It´s a cheap and original page to do your creations. I would like I can manage more the items and modify them by myself

Date of experience: March 1, 2017
Florida
1 review
0 helpful votes
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Transformative!
March 1, 2017

I really love this application. It puts more fun into the messages that I have sent out. From a business invite to my granddaughter's birthday shout out, it was great using this app. It also personalized what I wanted to convey with words, music and pictures. I am very glad that I am a subscriber...

Date of experience: February 28, 2017
South Africa
1 review
0 helpful votes
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Awesome and easy
February 28, 2017

I love smilebox. It is easy and convenient
Love it! Love it! Love it.
It is the best invitation platform.
Love it! Love it! Love it.

Date of experience: February 27, 2017
Philippines
1 review
0 helpful votes
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It's great!
February 28, 2017

I enjoy watching the slideshow. I will recommend this to my family and colleagues. Thank you for the free trial.

Date of experience: February 26, 2017

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA