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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Easy to use, got to create scrapbook pages for daughter's graduation, and then to create a slideshow for graduation.
Also deceptive billing- I wanted a monthly payment and was charged $50- no one will contact me for a refund! Would not and will not recommend this site!
Easy software to use and so much choice with designs, had all my ideas in one place, just love it! What can I say, just purrfect...
Lots of music to pick from. Lots of creations to pick from and they are easy to use. The graphics are amazing and some are even animated.
Very nice and easy. Let you make many things... invitations, albums... etc with very professional look
Like the options to share and create. The easy way the make it helps for thosewho are new to making movies. Very simple to use.
This is a very fun program, and easy to use. You can create any kind of greeting and send it to your friends and family. Sharing is simple and requires very little technical knowledge. I highly recommend this software.
Smiles. Fore'er... Love, trish I love smilebox. Try it you will love it. It's such a fun place to be. Put on some music... have a glass of wine... and create something either for just yourself or for a wider audience friends and ple
It is easy to use and always gets a good response from people we send to. It also makes invitations good. Also it does not fill up the screen with a whole bunch of ads.
Many ways to share pictures, print pictures, collages, slide shows. Etc. Very easy and beautiful results.
If you use Smilebox, please be aware that this service "auto renews" on your credit card with very little upfront notice. Buried in the terms and conditions when you join Smilebox is the notice that you'll be auto renewed for another year. Smilebox sends a single email reminder about 2 weeks before the auto renew date - if you miss that email reminder or you don't get the email at all (as I didn't), you'll be auto renewed - and, Smilebox refuses to reverse the charge. I'm having even more trouble with Smilebox now - I've asked them to confirm back to me that I'm canceling my membership after the current (auto renewed) year ends, so I do NOT want to be auto renewed next year... but, all I'm getting back from customer service is prewritten responses that don't confirm that Smilebox understands I don't want to auto renew again in 2018. So, even though Smilebox can be a great service to use, please be aware that the company has what I consider a VERY DECEPTIVE and inflexible policy on auto renewing!
Hi John,
Sorry to hear you are having problems. Please contact us at [email protected], that way we can identify your account and check the status is set to cancel.
Thanks,
Smilebox Team
I`ve been using Smilebox for years to share pictures with my family as well as to students in my classroom. It is user friendly, quick and always beautiful! Thank you!
I love the complete service that smilebox offers! I have been using the service since almost the beginning. Th eonly thing that could be implemented from my viewpoint is: i should be able to log on and have the access to print my creation from a different computer.
Regards,
Michelle
It has a large selection of invitations to use. They can be ease to modify and change around. One negative the colors for the font are limited as is the size of the text. But overall the use of the site is very easy to use and modification is easy.
We had a church workday and I put together a cool slideshow in minutes. The whole congregration loved it.
Love how easy it is to follow and make stuff. And love how they turn out out as well. I have had several compliment me on my flyers and other things I have put toether.
Easy to design and understand. Looking forward to seeing how the RSVP and party management feature work.
JUST CELEBRATED MY 31 MARRIAGE ANNIVERSARY, AND WE WENT AWAY, HAD A WONDERFUL TIME. TOOK PICTURES AND HAD TO SHARE WE MY WIFE THE BEST TIME I HAD IN ALONG TIME. THE PROGRAM MADE IT EAST TO DO JUST THAT.
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Becky, really sorry to hear that. We would love to help. Please contact us at [email protected], sorry if you feel you were not replied to. I can assure you we aim to answer all our emails.