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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Smilebox has a great range of options for invites etc.and they are very easy to use. They can be adapted to your particular needs so the templates are quite flexible
Finally! Easy to use and lets you really personalize any greeting/event or special photos. LOVE IT!
Took a little bit of playing around but got the hang of using it and love it for work and play! The one issues I have it I can't get a confirmation for billing for work, and need that to get reimburse.
Enjoyed your selection of Christmas invitations. Look forward to hearing the responses. The Event page was a little confusing. Guest may be, too. I will have to send separate follow up. Learning experience. Kept me smiling still... thank you very much.
Thank you! We loving getting feedback, so yes, if you would like to follow up we would be more than happy to hear it.
We will be taking your comment on board and sharing with the team. Helps us to improve.
The best all over fastest and worry free program ever. Even a 5th grader can do it... if you are looking for ease and no bunch of money then this is the one to use, so shop around and you'll soon see that its quite a bargain and really fun and easy to use with no strings attached just plan and simple but with super great nice results..
Brilliant app that allows you to personalise invites with images and music. Very easy to use too! Would recommend!
Thank you for the great review!
Really had no issues finding a design and modifying it. Love the Event Center!
Thanks for helping me with our big day.
We have used SmileBox for years and have enjoyed it immensely! It has been easy to use and fun with music and slideshow capabilities. We have printed and sent by text our work. Family and Friends have enjoyed and complement both. Keep up the good work of new additions periodically! Thanks
That is great! Thank you!
I found this website several years ago, and have used it ever since. So easy and simple, and someone else has done the designing for me. Thanks so much for creating and sharing your templates.
Lets you create images to help you promote occasions and or business. Will use several times throughout the course of a year.
Thank you so much. We really appreciate your feedback.
I FIND THIS A GREAT TOOL TO ENGAGE IN THE WEB. The number of choices are good. The easy to use templates great,
I have been using Smilebox for the past year and I love it. I am in sales and marketing and can always find invitations and flyers that were perfect for every occasion. I loved being able to send cards and announcements to family and friends. The emails were so cute, the way they opened and the music played. This is worth every penny!
II like because have a lot of designs cards. I'm so happy I found it and I recommended hundred porcent!
Thank you!
Smilebox is easy to use and the designs are creative. There are very few options, as you have to accept the fonts they offer, color choices, etc., but when you send them they always make an impression.
SMILEBOX IS AWESOME! SO EASY TO USE AND PERSONALIZE!
IM SO GLAD I FOUND IT!
IT IS EASY TO USE. AND EASY TO CREATE YOUR OWN PERSONAL BOXES. I HAVE HAD NO PROBLEM USING IT. VERY USER FRIENDLY.
Thank you for such a great review. So happy you are enjoying using our product.
Everyone of my friends and family love the smileboxes I send. They are so easy to do and bring so much pleasure, just like a cherished gift.
I am really enjoying SmileBox and being able to create all types of greetings easily. It's especially fun being able to incorporate my own photos into greetings. The recipients particularly enjoy the personalized cards.
I loved the final product! It was amazing! The onlt thing i didnt like, and maybe i just dont understand how to do it, Is I would love to be able to text out the final product. As most of my friends dont use thier email and some are not on social media. Other than that great!
It was easy to use for me and it was fun to make my invitations this way. I would use the site again for any future events that I plan.
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


Hi, no problem. Email [email protected] and request a receipt for the charge.