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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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It was my first attempt at using an online evite. I appreciated the service and it was easy to use. A bit confusing to make changes because it creates a new invitation each time, but does allow you to send the one you choose. I believe next time it will be even better! Thank you Smilebox. I hope to join if I find it does work well.
I found it easy to assemble my thoughts and feelings in producing my own celebration.
I started with the Free edition and was convinced to stay with them
I LOVE USING THIS SITE. ITS JUST WHAT I HAVE BEEN LOOKING FOR, NOT ONLY THAT, ITS VERY FUN AND LIKE NO OTHER SITE THAT I HAVE USED BEFORE TO CREATE IN SO MANY WAYS JUST BEAUTIFUL. VERY HELPFUL FOR ME SINCE I CREATE MY OWN CARDS AS WELL! I LOOK FORWARD TO THE MOST BEAUTIFUL CARDS EVEN MORE NOW TO HELP ME CREATE ON MY OWN EVEN MORE BEAUTIFUL THANKS TO THIS SITE! I love it*********
I had to create a photo slideshow for my mother's wake and it was a daunting task to select the pictures. But once that part was done SmileBox made the rest easy!
Made a slideshow with great graphic and music quick and easy. Thanks for this easy and affordable product!
I'm not very computer savvy nut I found this site by accident and I have created beautiful photos with music that I can share on Facebook or whoever I want to send them too! I have also used this for a memorial and I couldn't of asked for anything better!
This is so simple and easy. I love it! Professional looking and inexpensive! Am using the free trial so far so good.
I have created birthday slideshows for both my daughter and my son using Smilebox. My daughter recently passed away this year, and Smilebox gave us the opportunity to put a BEAUTIFUL slideshow together in her memory! If you have some time, you can create amazing videos that will be treasured for a lifetime. Thank you, Smilebox!
I have been using Smilebox for years and I am disappointed that you can't just pay for a one month membership as before. It was so nice to send Christmas Cards or sign up for a month to send Birthday cards. Now you have to sign up for the year and that becomes a bit expensive for pensioners.
Easy to use, nice application. I made beautiful invitation for our 2018 Family Reunion. I can easily access my creation and can easily edit it according to what I want.
I got to do our new granddaughters pictures and thought this was an awesome way to show them off! It was fast and easy. Only thing would make it better is a way to know what pictures you have put on slides easier. I just deleted them. Maybe an add all would help then we can arrange them.
I've been using Smilebox since 2008 for great animated greeting cards and slide shows. I love that it keeps a history of all your creations and that can access them to help you remember what you created for whom. It's one of those online programs that I wouldn't be without!
I found this very created and easy to manage, love the choice it offers for any occasion, easy to send and update on your own.
Select from hundreds of templates, upload pics, do a change here or there if desired. Save, print or publish - eezie peezie
I love the creations I can make, but I wish there was a way they could carry over from one desktop to another, as I have Smilebox downloaded on two different computers.
Thank you for your review! Please visit our article - 'Can I Access My Smilebox Account on Two Computers': https://smilebox.zendesk.com/hc/en-us/articles/204932090
In article features a section with instructions on how to transfer creations onto your second computer, so you can work on them from there. If you have any queries you can contact us at [email protected]
Thank you!
I found this very easy to create and share! Great way to express sentiments! It iworks for so any occasions!
I love SmileBox! I send invites for our company Christmas Party, and it looks professionally done! I like it that I get a large variety of things to choose from, including music to make the invites that much more special. SmileBox is my GO TO for cards and invites :)
I have been a smileBox customer for quite a while. I have used almost all of the formats and look forward to new ones. I love that you can change your own title. The ideas are endless. SmileBox is the first part of my pages. I like to print 8X10 sizes. I then put them on a 12X12 acid free paper, add embellishments' maybe some ribbon. I give this program 6 stars and would recommend it to everyone I know. Thank you!
Thank You!
Amazing review and feedback. We loved reading this.
Really makes our day. So please continue to enjoy.
We love the tips!
It is so nice to have a way to share many photos in a fun slideshow with music, captions and more. So many options for design, etc.
This is the easiest way to share your pictures in a cute, stylish, and pleasing manner. Love it! I have been using Smilebox since I first saw it many years ago.
Thank you!
We love hearing from our customers and getting the feedback.
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


Thank you so much for this great review. Really brightens our day!