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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Very simple and pleasent experience, i will tell my friends and family about this experience and then we will tell our children when they come of age.
Please call me on *******6431 for other bookings including the one which was cancelled.
Had a bit confusion on that the ticket have been confirmed or not but at the last the team got me know the details thank you
Tickets took a bit for confirmation other trips we bough with other companies confirmation can right away.
I got the cheap ticket compared to others. Easy access too. I don't have experience w/ agents yet. Hope they response right away if needed.
Was good experience and I got what I'm looking for
Bigger print at the end would be better. You should state the charge amount next to any choices made.
Good, simple and straightforward and good prices. Just didn't like the option to get extra luggage for check in when each person already is allowed 2 luggages.
Looks like this has helped me secure a flight I was having trouble locating elsewhere. Appreciated.
It was easy to compare different ticket and prices!
En principio ha sido todo muy correcto y rápido y de momento volvería a trabajar con esta empresa para reservar vuelos en mis viajes
Excellent - easy to follow and very easy to follow
Efficient response and nice experience with SmartFares.
Very helpful in the best ticket prices. Considerably convenient in the booking of tickets. However, we have to request copy of e-ticket since the same was not attached in the email.
Very helpful in the best ticket prices
All good I received the booking confirmation. Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members