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From the business

Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,824 reviews

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Illinois
1 review
0 helpful votes
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Over all good
December 12, 2022

Very nice people, helpful,all questions answered, overall great job

Date of experience: December 11, 2022
France
1 review
0 helpful votes
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Eh
January 11, 2023

I don't want to give a review about this website because it's making me do a lot of silly things

Date of experience: December 11, 2022
New Jersey
1 review
0 helpful votes
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Great Experience
December 11, 2022
Updated review

Good and reliable with now worries like trip.com. Where you pay for flight and they are cancelled for no reason, its a good plan you have there

Date of experience: December 11, 2022

Good and reliable
December 10, 2022
Previous review

Good and reliable

Date of experience: December 10, 2022
Argentina
1 review
0 helpful votes
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Muy buen servicio
December 11, 2022

Rapido practico y las mejores ofertas, muchas gracias

Date of experience: December 11, 2022
DO
1 review
0 helpful votes
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Great
December 11, 2022

It was a great experience, i really appreciate that

Date of experience: December 11, 2022
Mexico
1 review
0 helpful votes
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Agradecido
December 11, 2022

Todo salió muy bien, buenos precios y atención, los correos son muy específicos y te dejan completamente satisfecho.

Date of experience: December 11, 2022
Argentina
1 review
0 helpful votes
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Muy bien
December 11, 2022

Reserva inmediata, muy buena atención y agradecidos.

Date of experience: December 11, 2022
Canada
1 review
0 helpful votes
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Wrong currency displayed
January 10, 2023

Website shown price in CAD. But my credit card was charged in USD. End up paying $100 more than what was shown on web.

Date of experience: December 11, 2022
Sierra Leone
1 review
0 helpful votes
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Review
December 11, 2022

The website was easy to use and navigate. Also it gave me a variety of choices

Date of experience: December 11, 2022
Colombia
1 review
0 helpful votes
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Buena experiencia
December 11, 2022

Muy bien servicio muy rápido efectivo y confiable.

Date of experience: December 11, 2022
Sweden
1 review
0 helpful votes
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Received
December 11, 2022

I'm very excited to go for my travels. It went fast to get the confirmation and that is important

Date of experience: December 11, 2022
Colombia
1 review
0 helpful votes
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Pasajes europa
December 11, 2022

Fue fácil encontrar los pasajes y comprarlos, la pagina es muy fácil de manejar y la información es clara y concisa.

Date of experience: December 10, 2022
Pennsylvania
2 reviews
1 helpful vote
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Service was great
December 11, 2022
Updated review

Easy to navigate so my experience was great. An agent followed up to help me get better connections with Turkish Airlines

Date of experience: December 10, 2022

Easy to navigate
December 6, 2022
Previous review

Easy to navigate

Date of experience: December 6, 2022
Chile
1 review
0 helpful votes
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Fantástico
December 11, 2022

Ha sido muy fácil, simple y cómodo comprar vuelos en esta pagina

Date of experience: December 10, 2022
Australia
1 review
0 helpful votes
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Fast but confusing
January 10, 2023

The booking was quite fast and easy but I had a little "problem" with the price. After confirming all the stuff the price raised 30$ surpringly, which is not too much, but something that may annoy.
Anyway I won't cancell it but will ensure the next time about all the amounts and possible before/after price changes.

Date of experience: December 10, 2022
Colombia
1 review
0 helpful votes
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Buena
December 11, 2022

No tuve problemas con mi reservación y me atendieron en todo momento y fueron muy amables.

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
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I'm well please
December 10, 2022

Well pleased and thank you and I will be using your app again, and once again. Thanks

Date of experience: December 10, 2022
Puerto Rico
1 review
0 helpful votes
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I dont like the web page and then call customer service its awful experience

Date of experience: December 10, 2022
Colombia
1 review
0 helpful votes
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Genial
December 10, 2022

Genial muy buena páginame gusta muchas buena sopcion3s para escoger viajes me gusta todo esto

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
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Great!
December 10, 2022

Searching for good fares is always tricky in the internet, but SmartFares was very easy. We are a group of 10 friends traveling together and we were all in a Zoom deciding. We agreed to the flights and the 5 couples get to the SmartFares at the same time (we were in 4 different cities) and all of us get the same fare and confirmation immediately.
Will be using them quite more often.

Date of experience: December 10, 2022