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SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
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Good and reliable with now worries like trip.com. Where you pay for flight and they are cancelled for no reason, its a good plan you have there
Rapido practico y las mejores ofertas, muchas gracias
It was a great experience, i really appreciate that
Todo salió muy bien, buenos precios y atención, los correos son muy específicos y te dejan completamente satisfecho.
Reserva inmediata, muy buena atención y agradecidos.
Website shown price in CAD. But my credit card was charged in USD. End up paying $100 more than what was shown on web.
Fue fácil encontrar los pasajes y comprarlos, la pagina es muy fácil de manejar y la información es clara y concisa.
Easy to navigate so my experience was great. An agent followed up to help me get better connections with Turkish Airlines
The booking was quite fast and easy but I had a little "problem" with the price. After confirming all the stuff the price raised 30$ surpringly, which is not too much, but something that may annoy.
Anyway I won't cancell it but will ensure the next time about all the amounts and possible before/after price changes.
Well pleased and thank you and I will be using your app again, and once again. Thanks
I dont like the web page and then call customer service its awful experience
Genial muy buena páginame gusta muchas buena sopcion3s para escoger viajes me gusta todo esto
Searching for good fares is always tricky in the internet, but SmartFares was very easy. We are a group of 10 friends traveling together and we were all in a Zoom deciding. We agreed to the flights and the 5 couples get to the SmartFares at the same time (we were in 4 different cities) and all of us get the same fare and confirmation immediately.
Will be using them quite more often.
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at [email protected], or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.

