On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer Reviews Summary
SmartCustomer has a rating of 3.6 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartCustomer most frequently mention online shopping, great job and long time. SmartCustomer ranks 1st among Consumer Protection sites.
We monitor reviews for authenticity
Wonderful app, really helpful and simple enough for anyone to use, with an easy interface. The company has an excellent and expeditious customer service, extremely professional company, they go the extra mile until you are satisfied. The app functions perfectly (without any glitches) - I highly recommend it; go for it! You will be more than glad to have it on your website. And for free, no other app can beat it.
I tried to do what I thought was review for domino's through a Google search. This site came up so I fell for it. I completed a review to be asked to sign in which I did through Google. The review did not ever show but I did get me a damn account I didn't want and a box full of bs emails already. What a joke. Thank you sitejabber, my first and only review here is your 1 star.
Thank you for sharing your concern Dan. Reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days. One of the possible triggers for this delay is when a review comes from a brand new account. This is due to a prevalence of bot accounts popping up for the sole purpose of leaving false reviews, whether positive or negative. We do apologize for this inconvenience and hope you understand!
I hope these additional thoughts and examples help strengthen your persuasive review and recommendation of this top-notch rewards program. Please let me know if you would like me to provide any other suggestions or samples. I'm happy to help further!
Thanks for the review!
Sitejabber is a panic name for fake companies & a trusted name for common people. A great Website, people can access it easily & also can see honest reviews. They go to the market after seeing honest reviews,Then shop with confidence. I could have given 10/5 stars if I could. WISHING THEIR BRIGHT FUTURE.
We appreciate you Benjamin!
Been using site jabber for a long time to read reviews about other sites before using them and have never been disappointed so I decided to appreciate them out here.
Thanks for taking the time to leave us a review Alex!
Thanks to people who take the time to sit down and write a review or record one on video that we are able to learn about a product's nuances that the manufacturer conveniently does not tell us about. As a result, we are able to make informed, rational decisions.
Employers and employees find value in performance reviews. The feedback can range from guidance to praise, thus allowing for both parties to engage in discussion regarding what's working and what isn't. It's for that reason leaders need to learn how to write a performance review using these guidelines.
After I posted review my entire online profile was hacked. My credit card and address and phone. My phone blew up! I had over 100 calls a day and hundreds of emails I couldn't even go through per day.
Hey Suzanne, we take the privacy of our reviewers’ personal information very seriously – you can learn more at sitejabber.com/terms and sitejabber.com/privacy. We do not sell or share anyone's personal data. Can you please reach out to us at [email protected]? We’d like to further investigate this matter. Thank you.
Highly inaccurate. You can write anything about any site and it will post. Lots of fraudulent claims and spam among their reviews.
Hi Judge, our moderation team looks at what is being uploaded and then manually moderates each review. Review authenticity is also of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. If you notice a suspicious review, please flag it and we’ll expedite its review and removal (if needed).
Great site for reviews! Check out businesses BEFORE doing business with them and review the ones you have had experiences with to help out your fellow researchers!
Thanks for taking the time to leave us a review, Leti!
As a busy person whose life revolves around a busy schedule, I soon found it hard to find to catch up with what's new in the fashion world and new businesses joining Sitejabber made it easier to browse throw out different categories such as beauty and fashion business insiders as well as the chance to build a community in their discussion page were we share new ideas and tips I must say I have same a lot of time in shopping and investment thanks to Sitejabber.
Hey there, thanks for taking the time to leave us a review. We’re glad you found our site helpful.
I recently visited this website and I was very impressed. The website was well designed and The content was informative and interesting. I had a great experience and would definitely recommend it to others.
Hey Mergrine, thanks for leaving us a review.
I have ******* views of one of my reviews apparently... but only one upvote? This dont seem right... not sure i trust this site. Also they censor numbers...
Hey Matt, while we appreciate your review activity on our site, we don’t influence whether users leave upvotes or not. We also don’t censor numbers, if you’re experiencing this please reach out to us at [email protected].
If you do, they will display your real name to everyone else at sitejabber in your profile's url, and there's no way to change that other than completely getting rid of your account and starting anew on a new Google account that you didn't put your real name on. You can change your nickname, but your real name will still show in the url.
Hi there, review authenticity is super important to us. By requiring everyone to sign up for an account, we can ensure that reviews on sitejabber.com are from real people like you (and not bots). We take the privacy of our reviewers’ personal information very seriously – you can learn more at sitejabber.com/terms and sitejabber.com/privacy.
I like this site. I only read reviews here. The site helps you make the right choice. Before buying a product I read reviews on Sitejabber
Thank you for leaving us a review, Lara!
I just wrote a review for JM Bullion and then accepted the cookies agreement from sitejabber.com and then it automatically brought to this page and said (Welcome Linda) well, I'm not Linda! I don't know what happened, but this is very bothersome. I will continue to follow up with sitejabber.com to hopefully get this corrected. "Sorry Linda for writing a review from your profile" By the way my name is Pete.
Hi there, we apologize for the apparent mix up. Can you please shoot us a message at [email protected] with further details, including your name and account email address. We look forward to making things right.
Site Jabber asked me to leave my date of birth.So that my review would look more legit.They refused to let me leave my date of birth.
Hi Ceylin. We do ask for (optional) birthdates using a date picker, so if the format doesn’t match up, you may see an error message. We apologize for the inconvenience and misunderstanding. If you have additional concerns, please reach out to [email protected]. We’re happy to help.
Fake reviews all over this site. No credibility, they don't screen reviews. Trash website, stole my information and sold it on the dark web. DO NOT SIGN UP
Hi John. We take the privacy of our reviewers’ personal information very seriously – you can learn more at sitejabber.com/terms. Review authenticity is also of paramount interest to us, and we have multiple layers in place to prevent any unauthentic reviews. Sometimes unauthentic reviews may still come through, but they’re thoroughly investigated and resolved. You can learn more about our vetting process at https://www.sitejabber.com/faq#fake.
If you have further questions or concerns, please get in touch with us at [email protected].
Very helpful article. Well written. Easy to understand and examples to illustrate the point
I don't work for sitejabber.com fyi
We appreciate the review, Karen!
It's a reliable source for reviews. Well-done site jabber. Your team is very hard working and working efficiently.
Aryan
Thanks for taking the time to leave us a review, Aryan!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us Ayodele!