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SmartCustomer

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.


smartcustomer.com
Founded in 2006
Menlo Park, CA, United States
+21
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SmartCustomer Reviews Summary

SmartCustomer has a rating of 3.6 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartCustomer most frequently mention online shopping, great job and long time. SmartCustomer ranks 1st among Consumer Protection sites.

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New York
3 reviews
11 helpful votes
Follow Blake B.
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The concept of sitejabber is fantastic and you can really rely on it for website reviews. As a person who tried to claim a site though, on here, I can honestly say that it's terrible with e-mail requirements. Not everyone has an e-mail address that matches their site domain, but almost everyone has some type of e-mail. Other than that, very useful site.

Date of experience: December 2, 2013
Canada
3 reviews
5 helpful votes
Follow Devan P.
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Review websites are everywhere and with the internet being saturated with everything under the sun, it is nice to see a website that not only has great reviews, but a community behind it.

Nothing sucks more then finding the perfect website and seeing nothing but tumbleweeds.

Keep it up SiteJabber.

Date of experience: November 26, 2013
Georgia
1 review
0 helpful votes
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Just the fact that you review sites is a plus in my book. The dating sites in my mind are all suspect and need to be exposed.

Date of experience: November 25, 2013
Italy
1 review
1 helpful vote
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IT' INTERESTING!
November 24, 2013

IT' INTERESTING! I CAN READ THE EXPERIENCES OF OTHERS THAT GIVES ME AWARENESS ABOUT THE SCAMMERS. LIKEWISE I CAN SHARE MY EXPERIENCES TOO

Date of experience: November 23, 2013
Minnesota
43 reviews
192 helpful votes
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Were it not for the fact that the website accepted a government grant I would give it a five star rating

Date of experience: November 16, 2013
Germany
3 reviews
1 helpful vote
Follow Masalgudi Q.
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Good site where one can get all good reviews on websites.

Date of experience: November 4, 2013
Canada
11 reviews
17 helpful votes
Follow Tin T.
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Reviews on other websites.
It's a good place to go to before you hit any site on the internet if you're worried about viruses.

Date of experience: November 4, 2013
Canada
21 reviews
80 helpful votes
Follow Lola R.
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I love this website, I used to tediously lookup/research reviews over the net forever before purchasing from a site that I had never shopped at before. But now I can shop online and thanks to sitejabber I can see real reviews from real customers beforehand.

Date of experience: October 23, 2013
India
3 reviews
1 helpful vote
Follow mathew n.
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Great website that provides many confident reviews on popular websites

Date of experience: October 17, 2013
India
3 reviews
1 helpful vote
Follow Arthur B.
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Concept of this website is awesome. I really appreciate sitejabber.com team for bringing such an unique thing up and making huge difference in the lives of internet users.

Date of experience: October 14, 2013
China
5 reviews
19 helpful votes
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A good review platform, but also has some drawbacks.
There are some commercial nature. I don't like this but understand.

Date of experience: October 11, 2013
Indiana
2 reviews
4 helpful votes
Follow Bidge B.
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Very good site that helps inform people of other sites that should be avoided!

Date of experience: October 9, 2013
Georgia
9 reviews
19 helpful votes
Follow Sarah M.
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Fantastic idea!
October 3, 2013

Fantastic idea! I find it interesting that there is a review of the website on the website. Either way, I really enjoy looking and seeing what other people think of website before I even bother putting in my e-mail address and personal information.

Date of experience: October 3, 2013
India
1 review
0 helpful votes
Follow Vivek Y.
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It is a consumer protection service which helps people avoid fraudulent websites and find ones they will love. Its goal to make better internet place for consumers. This is the best place where we can get a small things to a bigger one which provide save, genuine and fast mode of service. Here we can get online such as shopping, arts, game, health, science, news, business and many more. In sort we can say that will get A-Z facilities on SiteJabber.

Date of experience: September 30, 2013
Canada
9 reviews
23 helpful votes
Follow Amelia C.
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Love this website
September 27, 2013

Love this website. I'm quite new here, but I wish there were more sites like this around and more people making reviews here cause lot of websites I'm hesitant to order from until I find some good reviews.

Date of experience: September 27, 2013
Canada
4 reviews
3 helpful votes
Follow Verna R.
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Thanks SiteJabber for a allowing people to inform the public that they need to Beware of Bad companies that cheat them.

Date of experience: September 19, 2013
Canada
4 reviews
4 helpful votes
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Colorful, yet clean site
September 10, 2013

Colorful, yet clean site. Graphics are a tad large and long reviews ought to cut off with a 'Read More...' instead of filling up half of the main page.

Date of experience: September 10, 2013
Virginia
7 reviews
28 helpful votes
Follow BakuraChibiCat F.
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First of all...
September 7, 2013

First of all... Sigh... Isn't this ironic?
And second of all...
Thanks, SiteJabber, for being such a good cause for everyone! I can't thank you enough for making sure that you stopped so many bad sites from giving people viruses and whatnot.
Also, your little penguin characters are really cute. <3

Date of experience: September 6, 2013
Texas
1 review
0 helpful votes
Follow khushbu v.
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Did not experience anything yet. Waiting for satisfactory reply for my question.

Date of experience: September 4, 2013
Canada
5088 reviews
4778 helpful votes
Follow warren e.
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I like this site, lots of good people here trying to help people.

Mostly reviews are down to earth and fair. There is the odd troll around, but they are always some around somewhere.

Date of experience: September 3, 2013