On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer Reviews Summary
SmartCustomer has a rating of 3.6 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartCustomer most frequently mention online shopping, great job and long time. SmartCustomer ranks 1st among Consumer Protection sites.
We monitor reviews for authenticity
I tried to post a review as requested, and nothing happened when I clicked ´submit´. I also could not find a ¨contact us¨ link to ask why.
Professional layout. Easy to use. Great for my small business.
The guys behind this site are really on to something. They have built out a pretty good UI and have kept it simple and easy to use for all kinds of audiences. The service is obviously valuable, since their is so much garbage on the internet these days. People really need a good resource to check what they are getting into. I am sure SJ is gonna be extremely popular pretty soon, so they should hire a solid CS guy to fuel a great customer experience! :)
This website offers many different programs which are mac computer compatible which was heartening. I am easily able to search for what I need for my mac on this website as it is very user friendly as well.
The customer support representatives made the process simpler with good customer care.
So far this seems to be a pretty great balanced website for leaving reviews and getting the right information out there to inform people what they need to know to get what they want out of the internet. Thank you SitJabber for helping us help each other make good decisions on what websites to use! =)
An informative website which had I found earlier I could of saved myself pounds & embarrassment.
A great way to say some words about the online websites with whom I interacted or that made an impact on my life or business. I reviewed most of the sites I collaborated with, including the ones that made me unhappy. Thanks to sitejabber, my reviews will help someone someday.
I am glad to be able to share my experience through Sitejabber. I hope more others will continue to find information and help through this website. BTW,
I got my problem solved! Thank you Sitejabber!
Well, I tried to find something wrong here, but I don't find anything:-).
It is simply what users wanted since many years. A platform where you can tell the truth about some websites and online businesses. Not a sponsored and censored, full of vested interests commercial tool to help some hidden agenda, but a site where users have finally their say.
Thank you to exist.
This is one of the best sites in the world, is scam free and secure.
Amazing site. Wish I had discovered this site a long time ago.
This site offers an interesting and responsible way to share useful information and read the experience of others.
Just joined so this is a novice review. I love the concept and it is sorely needed. The site itself could use some work. Two major issues, first come first served does not present a very accurate portrayal of some sites. For instance, the first review, good/bad/ugly or blatantly biased/unhelpful shows up first in a search, no matter what. Same goes for uploaded pics. Even if the picture has nothing to do with the subject matter.
Good site, sitejabber help us distinguish sites quality.
Giving you guys 5 stars for including yourselves as an option. The site is well executed and addictive.
Don't have much experience in reviewing but one thing that im really sure about to become a good reviewer need patient and understanding and follow the the instruction and task that given.
Very helpful site. Found a lot of interesting about sites where I have been before.
Love this site. I always look before creating an account or buying from a new website and you know you're getting honest feedback!
The internet needed for a long time a website like sitejabber. I am glad it has been developed and its services are available to the public. Great work guys!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members