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SmartBuyGlasses Reviews Summary
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I ordered two pairs of glasses one for my husband and one for myself. The ones for myself were delivered promptly, the ones for my husband took a very long time - however, it was on the distributors end and SmartBuyGlasses were very helpful in giving us a nice discount and keeping us posted about the delivery date. I would order from them again.
I ordered designer sunglasses with custom polarized lenses and they were exactly as ordered & pictured. Because they were customized it took additional time but I received on-going emails from the company notifying me of their status and also when they were shipped. It was well worth the wait! My glasses arrived in a beautiful case with a cleaning cloth and the original lenses which allows me the option of switching them back. I will definitely order from this company again. HIGHLY recommend.
The purchasing experience was perfect. The problem is the product in itself. While the prescription was correct (and my prescription did not change in the last 3 years,) I cannot wear the new glasses without the risk of falls because of complete lacking of depth and feeling of vertigo (I want to specify that I am 38 and an amateur athlete.) At the beginning, I thought I needed to get used to the new glasses but after two days of constant wearing it, I felt a huge sense of nausea and I had a constant headache. I gave it another try a week later and again all the problems showed up again. I went back to my old glasses.
Good quality, fast shipping, good price, good experience... :)
All of my sunglasses were too big on me. The temples were the real problem-just too wide and made my hair stick out around the ears. These sunglasses are totally adjustable. I had to bend the nosepieces a bit because they hung too far out on a downward angle, but the fit is PERFECT now! These are so comfortable and lightweight. Already got some compliments! WARNING- these sunglasses will spoil you! When I can afford it later, may get the silver tone with gray lenses! Oh- shipping was very fast!
So thrilled with my purchase. The glasses were shipped quickly in perfect condition.
They do not stand behind the warranties. They sell defective glasses. Beware!
Hi Steve,
Thanks for the feedback.
We offer an exclusive 24 month warranty and hope for your understanding that our specialists may require some time to investigate with the manufacturer and provide the best solution. In your case, we offered to replace the damaged frames in just 3 working days. I'm sorry if this was too long of a wait.
If you have any further concerns, don't hesitate to contact our Service Manager at [email protected]
Regards,
Ben
Very good service, Very fast delivery, Very happy!
Thanks a lot!
I am a very happy customer because I ordered my glasses with no problems and I received them very quickly. My glasses arrived faster than I had expected them to arrive and the item I ordered was even better than I had expected and there were items included that I didn't even know was coming like a nice glass case and a nice gift bag that could have been used if I were giving them away.
I ordered Lafont french sunglasses at less than half the price of retail; however, I ordered a pewter/silver color and instead received a gold/brown leopard-type print. I like the glasses but they were not the color I ordered. However, they arrived quickly, safely and were a great deal. Just be careful what you're ordering!
Hi Ellen G.,
I'm sorry to hear that you didn't receive the colour you wanted. If you could contact our Service Manager at [email protected], she'd be happy to assist.
Regards,
Ben
Excellent buying experience.
The product is genuine, new, and well priced.
The service was excellent and the product was timely delivered.
Ordered a pair of glasses for my frame-obsessed mother who is not internet savvy. She found a pair she liked and I was positive I could get them cheaper. Sure enough, SmartBuyGlasses had them for significantly cheaper. Transaction was painless and shipping was quick. Very happy!
I shopped around for my Maui Jim sunglasses and SmartBuyGlasses had the best price. Super easy to order. Love them!
Lost my original punchbowls and Maui Jim was sold out. I found SmartbuyGlasses and you had the sunglasses I was wanting to replace. Easy purchase and fast delivery. Love the sunglasses. Thank you!
Best prices, really fast shipping, spot on curator service... I'll be going here first before I look anywhere else in the future. Got a pair of Maui Jim's for about $70 less than Sunglass Hut. Exact same glasses. Can't beat that.
Although my online CC info was approved, I was asked to send a photo id via email - i removed senstivite info and sent it over and my designer glasses arrived 2 weeks later. I wasn't happy with the shipping time, but considering the local shop was asking for 2x more, I am happy I saved over 150 USD and will use SmartBuyGlasses for all future purchases. Easily recommended.
Hurtige til at besvare spørgsmål selv efter at du har afsendt din ordre.
Leveringstid 2 dage kan kun give min tilfredshed 5 stjerner. Er så glad for de briller jeg købte :)
I am vary happy with the purchase. Product as described and very fast delivery!
I ordered two pairs of Ray Bans but only got one as the other one was sold out took them 2 months and a paypal dispute to return payment for the non shipped pair...
Hi Mikkel H,
We're sorry that we were unable to supply your second pair. Regarding the refund, this is always processed immediately upon request but I hope for your understanding that filing a dispute with the payment provider can prolong this process with them.
Don't hesitate to contact us our Service Manager at [email protected] if you have any future questions.
Regards,
Ben
From the business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Salvatore M.,
I'm sorry to hear that you aren't able to wear the prescription glasses. If you could email our Service Manager at [email protected], we'd be happy to assist in rectifying this issue.
Regards,
Ben