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The company faces significant challenges regarding its reputation and customer service approach, as reflected in numerous customer reviews. Many users express frustration with unexpected charges, difficulties in canceling subscriptions, and inadequate support from customer service, which is often described as unhelpful and frustratingly inaccessible. Additionally, customers frequently report dissatisfaction with the service quality, including poor streaming performance and limited channel availability. While there are occasional mentions of positive experiences, the overwhelming sentiment indicates a lack of trust and reliability, prompting many customers to recommend alternative services.
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SlingTv is a SCAM... They keep taking my money off my card after I cancelled with them and refuse to give me a refund. DON'T DO SLINGTV.
Several months ago, we tried the free trial. We can celled after 2 days of buffering. We just found out that they've been charging us $64 all along. Because we are in the hole at the bank! Have to wait until Monday to try to get ANYTHING straightened out!
Tried this for the 7 day free trial and did not like it so I cancelled my Subscription and they continued to charge me for 3 months of service. Then they would only refund one month! Absolutely a scam. Never use them!
The sling app is a piece of crap. Can't watch whole episodes. Live TV restarts from the beginning when the app is re-opened. Skipping forward freezes the app. Randomly disconnects from Chromecast. Spoke with "Customer Service" (lol). Asked to speak with manager, and still couldn't get a refund or solutions. I'm now paying for a month subscription to a service that offers no services.
Sling takes advantage of having people sign up and then not knowing how to cancel subscription. I signed up through Roku four months ago but never used it. I tried to cancel my subscription through Roku but could not. Sling kept charging me every month. I talked to a manager at Sling (Eric) tonight. He verified that I have never watched any program but would not give me refund! What a shameful company, charging me for services that I never received!
Terrible customer service and they refuse to issue refunds. We canceled on the day of renewal, yet they charged us and refuse to refund our money.
I've been using sling for the last couple of months now, and it's almost not worth the $20/month with the frustration it has caused. First I thought it was an awful internet connection through Comcast, but literally everything else streams perfect EXCEPT for Sling TV. The only reason I haven't cancelled yet is because I like watching the news every morning, but it's getting harder to justify it as of recently.
My comcast bill was $200+/month so I was really excited about the idea of only keeping our internet and paying $20-25/month for our TV (which advertised we would get most of the channels we watched anyways), but we rarely watch it anymore. Between the Sling TV cutting out every few minutes and the pixelated resolution, I'd say you are getting exactly what you paid for, a cheap service. I wouldn't give them a point over 3 stars, but most nights I feel like they are more of a 2-star.
Just spoke with the con artist at sling they said they can only refund credit cards. Get a lawer, sue them for all losses, and for your lawer, and for all court costs, and all damages such as credit card fees, and interest. I've done it with a major corporation and won. And your computer might have to buffer constantly so you can't watch it. And don't forget to file a complaint with the Better Biusines Bureau, and with their corporate quarters. And the gift cards are non refundable, depending on which state you live in, so if you get bad service you probably can't get a refund. I just wasted $75 on them.
I normally do not write reviews, but this I can not let go. Please do not sign up for company they keep charging my account and refuse to refund. I have tried to cancel this subscription but the charges keep coming out. The customer service is terrible and the streaming sucks.
Sling TV service is so/so at best and their customer support is completely worthless. They bill everything in advance and totally unwilling to work with customers on any issues - service or billing. They are a complete racket and should be shut down! Avoid this service at all cost.
I canceled my subscription with sling. After the 3rd email requesting cancelation and to refund my money finally they cancel but say they do not give any refunds. I spoke with Kelly a supervisor. I know I can not be the only one having this issue with their no refund policy and their continuous billing practice after their has been a clear request for denial of services. We need a class action lawsuit against this company for their taking of funds from their customers to stop this. A request for attorneys fees and hopefully enough people to stop a company from swindling funds and taking advantage of customers. If anyone is checking in to along TV. The app is not great and their continuous charging is not worth the risk. Do not give them your card info. Definitely choose Hulu or some other app that doesn't ignore a request to cancel and keeps taking funds from your bank.
I signed up for Slingtv to watch a football game, but my smart tv and Sling didn't get along. I thought I had cancelled my subscription, but found 3 months later that was not the case. I have called customer service, which pointed me into the direction of billing. Here's the funny thing. BILLING DOES NOT HAVE A PHONE! They do not contact you fro 3-4 business days. When they do respond, they send you a damn survey and asked if they answered your question, every single damn time. Not only did I not get my refund, they ask me to follow them on social media! Worst customer services ever! Who the hell would follow a company after no resolving an issue. They hide behind damn emails. I understand its a business, but damn I am down $300 because i thought I cancelled. NOT ONCE WAS I EVER CONTACTED WARNING ME I WOULD BE CHARGED! It's slezzy business!
I cancelled my sling TV and ask for a full refund I had to pay 82.00 for two months to get Roku free and because I did that they will not refund my card. I was not told this when I signed up. I don't even use it. You can have Roku back it's useless to me I want my money. It's a rip off
I've been with Sling for 5 weeks so I could watch ESPN. Very frustrating! Lots of drops outs. Weird sound. Internet plug-in failures. Watching tennis finals I had to re-boot every 15 minutes or less. When it crashes it often freezes the O/S on my Mac. I'm dropping them.
Not ecen 3 minutes into the application process to fill out free 7 day trial, sling asks for your credit card info to bill you after the 7 days is up.
In addition, channels like HBO and ABC are not on a package list and are an additional fee to the package costs. At the end, you would pay $30 on top of your package cost.
Its still cheaper than your larger companies but lets be honest and straight with us SLING and honor your FREE trials.
If a company is willingly unhonest up front, how they goibg to treat us as paying customers?
I challenge you SLING to prove me wrong!
You can find me at *******@HOTMAIL.COM
I signed up for a 14 day trial in which I had to set up a credit card in the event I wanted to keep it. I wasn't happy with the channels and I removed it from my feed and list after 3 days. They have since tried to bill my card after contacting them to let them know that I didn't have any need to keep the service. I saved all email from them including my confirmation of cancellation. They still tried to bill my card, which is unethical behavior and I feel it is my duty as a consumer to report it.
They do not give you abc, cbs or nbc? The channel selection is just alright for the price. I ordered Sling TV with a promotion for a roku device. I upgraded later to add more channels that should be easy just add the extra 5 bucks onto my bill. No they sent me another roku device and extra 75 bucks I was billed. Had to contact them twice about this. The first time I called the young lady since I upgraded to adding more channels I was sent another roku device I let her know did not need another one? She said that is what they do? I called back on another day and finally a rep was able to refund my tv service but said they could not refund the roku devices? I am still working on getting refunded on them since they were never taken out of the their boxed and unused. May have to go to the BBB.
I had the service for 3 months and during this time they offered a free Roku. I asked them about the promo and they wanted my credit card info to " confirm" account.
Instead of getting my Roku, they tried to charge me again for a subscription I was paid up to and current. Apparently the transaction was declined. They canceled my service but then refunded me the rest of my subscription that I had paid. Their operation made no sense. Not sure what this company is up to or where their service center is located.
In hindsight, I'm glad my credit card flagged them as suspicious and denied their charge.
The concept of Slingbox is appealing but I think there needs to be some competitors. Slingbox has a ton of bugs, doesn't run smoothly and their customer services appear shady.
Started Sling last Saturday. Couldn't watch it at all ever since then because of a 10-100 error. Tried uninstall/reinstall both mac and window PC. Even the Roku stick didn't work. Call customer service, the guy asked me to uninstall/reinstall again. Still didn't work. So I wanted to cancel. He said I need to return the Roku they sent me in order to get a full refund. But I have to pay for shipping and handling. Talked with manager, "Well, it is like any tv infomercials, they always say you have to pay shipping and handling." Really? This is not my fault. Your service sucks and I have to pay for it? Meet the description of bunch of scammer to me! I have never had such bad experience with any company like Sling.
Before downloading sling tv on your smart phone, I'd recommend being totally aware of downloading and uninstalling app. Procedures. I downloaded app to watch a college football game. The next day I decided to uninstalled app. I was aware I'd be charged $20.00, but the second month rolled around and another payment withdrawn from my banking acct. It's not enough to uninstall app and complete any survey. You have to personally contact Sling TV. The second month payment was returned because of the timing of my call to them, but there was time involved. You also have to provide good reason why you uninstalled and didn't contact them personally.
Answer: They are rip offs fir real. I think everyone shpikd ban together gor a class action suit.
Answer: Go with your gut on this one. Click away from Sling
Answer: Don't even waste your time on sling. Don't know where you live, but there are so many more options today than there was say 5-10 years ago. Look around.
Answer: The ROKU rocks! Just avoid SLING TV at all costs. When they rip people off the FCC will not make them give you the money they owe you. The FCC just says We received your complaint and you should be hearing from SLING. What a joke! I am out $50.00, because SLING told me they were only taking major credit cards or the SLING cards. I purchased 2 $25.00 SLING cards to pay my $40.00 bill. The cards only come in $25.00 amounts. It would not take them. I called and called and got different CS agents. The cards would not go through. I got all kinds of reasons the cards were not working. I finally dropped SLING and went back to Spectrum. Something I vowed to never do. The day I called SLING to tell them I no longer wanted their service, and to tell them why I was unhappy the CS agent told me that the cards only work on the bill due date. Blah blah blah. I dontt know what happened with SLING. The service was great for a long time. Then they went to those stupid cards that would not work.
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