Sling TVReviews 531

This company is a joke. They do not have any of the Discovery channels, and they sold me a device (which I got discounted for purchasing 3 months in advance, when DirecTV Now, a similar service, gives the same device away for free for paying just 2 mos. In advance. As others have noted, NO REFUNDS, even when it's Sling TV's error! And at least at the time I signed up, nowhere on the website nor during any phone call, was I ever informed of no refunds. I filed a fraud charge with my credit card company and they then refunded my money, and then 45 minutes later I got an email welcoming me back to Sling TV and charged me even MORE money! I had to cancel my credit card number and wait for a new one to be issued. They also do not have it so you can sign into separate streaming sites on the Roku, like nearly all other companies let you sign into. I was sold an AirTV player, charged for 3 mos. Of their cloud DVR, but no one mentioned that the AirTV player did not support the cloud DVR. Their customer service should've already known this, but since it was their mistake, I should've received an IMMEDIATE refund! I didn't. My credit card company was 100% behind me and I did win the fight, but what a huge, stressful bunch of BS that was not necessary. Other companies are better at this than Sling. DirecTV does not have a cloud DVR, but Hulu is now offering streaming with a cloud DVR, but I already gave up and got a deal from Xfinity that costs less for my TV than Sling could ever offer, and it comes with a real DVR, tons of channels, etc. since I'm using their broadband, and the combination of both costs is considerably less than what I was able to get from any streaming company, especially when you need a lightning fast internet to watch these types of programming without constant buffering.

Very inflexible, the lineup of channels is OK but overpriced taking in consideration the buffering. It says free trial but somehow got charged anyways. Sling TV is as bad or worse as cable. No thanks.

I have had Sling TV for a month and a half. I had to call costumer service about twelve times. Certain channels disappear, so you are paying for channels that you are not receiving. Half the time the channels buffer to the point you have to turn it off. Then when you call customer service, the blame is placed on your internet. Even though my computer, cell phones are hooked to my internet. I can watch netflex and amazon on my TV's. Sling has the worst customer service I have ever seen. N o call backs or e-mails to follow up with a no problem or for any call you have placed to them about an issue. I do not recommend Sling TV at all.

After starting the "free trial" and realizing the quality was horrible and I was watching more commercials than the scheduled programs I canceled the trial. Days later I was charged $55 for a service I canceled before the renewal was supposed to take place. They refuse to refund my money and informed me that I should have canceled at least one more day sooner to insure they did their job and canceled it in time... even though it's automated. I won't be doing business with these con artist again.

This was an all around TERRIBLE experience. The service for $20 didn't have 1/4 the show options as Netflix or Hulu and I have both so it just wasn't for me. Now. The charged me on the 24 of June overdrawing my account I called and customer service said there was nothing they could do. Then I called back and got a customer service agent name Jamal who politely informed me once again they don't give refunds. I asked to speak to a supervisor but after assuring me that he would tell me the exact same thing (although all car's say that who are we kidding here) I got to speak to one of the rudest most condscending supervisors in HISTORY. Jamie spoke to me like I was a complete idiot. And my favorite thing about this customer service team is Everytime u ask a question they let u know why u don't need the answer to.it. So I have now paid $60 for a service I haven't used for 3 months. NEVER AGAIN. I HATE SLING TV! AND JAMIE!

Signed up for Sling TV after receiving an Amazon Firestick as a gift. It has been nothing but USELESS unless you want to watch commercials stream. Can't get video to load, whether it's On Demand streaming or what's currently playing. Buffers, freezes, or fails to load entirely and it happens on every channel (unless it's a commercial, of course those load fine every time!). Customer Service is useless; they tell you first that it's probably internet issues or anything other than Sling itself (even though Hulu, Netflix, Amazon all work fine). Then they tell you to uninstall and reinstall the app, hard wire the device to the modem, clear your cache, and do a Force Stop on the app... well I tried all of these multiple times and NOTHING fixes it! The best they can offer is "we'll send this to our engineering team." They're charging monthly fees for a service people cannot receive= pathetic.

Also not impressed that on the rare occasion videos do load, there is a significant difference between not just the video quality but also the volume of the show and the volume of the commercials. If I wanted to be screamed at about pregnancy tests, mascara, or Dawn dish soap, I'd find another way to go about it than by paying for Sling. FCC rules regulating commercials should apply to streaming apps too!

Overall... stay away! It's not worth the hassle or the hours on chat with tech support with no resolution. The price is not worth the frustration you will experience.

Signed up for 7-day trial. On the last day I tried to log in to cancel, but the website wasn't working. I called. I was told that my trial had expired at 2:11 that afternoon and that I'd been charged and nothing could be done about it. I then talked to a supervisor, who also said nothing could be done. Plus the service is bad. The image froze often while streaming and even went black sometimes. Friends had signed up to watch the NBA finals, but were unable to watch the first game because of an issue with ESPN3 - but there was no message on the website or on the company voice mail.

This has happened twice now where they start you with a menu and then take it away. The latest for everyone to know about is that the Elrey Network, effective 06/14/17 it taken away and put in "Comedy Extra" and now they want you to pay extra for it. It's basically a horror movie channel and how that gets into Comedy Extra is beyond me. It's definitely not for childred. Example, they have been playing a "Saws" marathon. You may want to look in different directions, I'm going to cancel my service.

So I gave sling TV 2 stars because they have definitely saved me money on not paying for cable... however,,, you definitely get what you pay for. I can't watch anything on VH1 right now... which is irritating me. Channels load a lot... that is also annoying. I definitely don't feel like $150 per month is fair for cable ONLY- but if you are offering a service for a cheaper price it should not include poor quality. If you offer a service, I should receive that service regardless. I like having a cheaper bill but miss having the convenience of watching what I want when ever I choose,

I got a seven day trial to see if I liked it and I didn't and canceled it after a few days. I still got charged. I emailed the support team to cancel it for me and they said they did, and I still once again got charged the next month. My sister had asked me to use my card information to see if a show was there, and I let her and it wasn't on there so she canceled it right away, and I even emailed them to make sure it was canceled and told them to make sure any account I had with them was canceled and I got charged TWICE. Not happy with them at all. And I didn't get everything that was offered on the channel either. Definitely won't be using them again

This is a greedy company without any understanding of what makes a successful business. They aren't going to last very long, I know that. I signed up for Sling even though I have cable, because we moved our TV downstairs, and rent, and don't want to install a cable cord downstairs. TWD was being aired, and after that, I didn't really feel the need for it because we rarely watch TV. So I cancelled it in April, knowing that my subscription would continue until the end of the month. Yesterday, 5/2/17, I receive a charge for Sling. I immediately contacted them via chat, spoke with someone named Seth. He provided me a link to cancel, though I already cancelled, and I asked for a refund because I cancelled it last month and they say they don't refund. So I emailed. Same thing. Then they referred me to their POS terms of use. So I reached out on Twitter. They couldn't help me there either. They aren't compromising or understanding, or sympathetic or anything. They just want their money. All I would like is $24.99 returned to me for services I'm not using. I'm going to do my best to let others know that this company is not worth the time and money. Stick with Hulu, Prime, Netflix, and your cable provider. I'm currently trying to reach out to the CEO as well and I've already filed a BBB complaint. Seriously, don't be a sucker like I was unless you like throwing away your hard earned cash.