Sling TVReviews 531

I have been duped one too many times by Sling's cancelation failures. They have set up a cancelation system that does not cancel your credit card from billing you! I was not refunded my money when this happened to me on 2/19/24. They stole my money using this easy to cancel system! BEWARE!

Where do I start...
General viewing...like spinning wheels while Sling "catches up" or resets 15 seconds
Menu guide - great grid...three channels listed at bottom blank, all shows offset in grid by multiple spaces
Browse Whole Viewing...turn it off or really weird stuff happens.
Customer Service - exercise in frustration to non existent.

You keep being you Sling...rocking the 1.8 rating.

Cancelled subscription, didn't take my card off file, restarted service without my authorization. Wouldn't give me a refund, no security measures, no escalations, customer service rude as f. I would advise you to stream elsewhere. The service sucks, prices and add ons are way too high for what's offered. Frequent price increases and again customer service is anally rude.

I received a gift card for Sling for $25, which covers the first month of service. However, when I went to redeem the gift card, Sling automatically took the promotion away. Apparently, even though my mom purchased one month of service for me for $25 in the form of a card, Sling will not honor the $20 first month promotion. They force you to spend another $20-25 dollars, effectively making double on the fact that you purchased the gift card! This is disingenuous and fraud. I spoke with agents over chat and they informed me that it was not possible to allow me to use the gift card with a promotional offer. They also informed me that they could not refund me for the amount of the gift card.

Their DVR feature stopped seriously short this evening when it decided to stop recording 30 min before the event actually concluded. The ONLY response the low-functioning single digit I.Q.; clock-puncher chat agent could muster was, "there is nothing we can do...that is our Policy and Procedure'. This was repeated several times as if the so-called chat support agent assumed I was deaf and dumb. While I am definitely not a rocket scientist, it wasn't a reach to figure out that "troubleshooting My Account" wasn't what caused the SLING DVR to stop recording a show because a specified hour was up. The DVR isn't located on any of my devices or my Settings account. I clicked on a specific sports event and the App responded with a confirmation it was going to record that event. What does my account have to do with that? With no help offered I simply asked the bot-like creature on the other end of the chat, 'why I should remain a SLING customer if that is what i can expect when I ask for support?, and no answer was forthcoming, only a 'friendly' invitation to cancel my account. I never mentioned or asked to cancel my account...I merely wanted a reason to STAY a customer. Shame on you SLING!

Ok so I'm an old confused man. Signed up for sling orange, turns out I needed blue. Easy fix right? Not with sling! So I'm out 40.00 and they say they can't fix it. Should have gone with you tube

Sling took my money. I paid for both packages. Sling stopped providing me fox 5 Atl. And they wouldn't give me my money back. Sling stated that it was and IP problem (lying). No other channel is being affected.
This is exactly why I'm canceling my subscription.

I endured this service for a year and a half. The BIGGEST issue was the constant buffering and signal loss. I jumped through all the troubleshooting hoops to make sure none of my other devices were stealing bandwidth away to no avail. The antenna that I receive my internet signal from is about two miles away and I have a direct clear line of site from my house. I can actually see it.

I had the same routine everyday. Come home, unplug the tv (before turning on) so it will reset itself (Because it would never be ready to use without the hard reset). Proceed to watch tv and then have to do the hard reset at least 4-6 more times a night. This is not an exaggeration people. This service will drive you insane.

They don't carry cbs either which means I miss a few bears games every year unless I make other arrangements.

In conclusion, I switched over to YouTube tv one day and I don't have the signal loss/buffering at all. Completely gone. It's like back-to-normal tv now. What a huge relief! You have been warned.

I purchased this under the premise of 50% off my 1st month, a new total of $20. At checkout, the total changed to $30. My card statement was for $40. Then I had no access to any of my local channels to watch the games that I originally wanted this for. I tried to cancel it, but was told I couldn't because it was a prepaid subscription without refund options. Do not waste your time or your money on this, you will be very disappointed.

I've been a sling customer for years. I started off paying only $40 a month. My bill now? $70. Mind you nothing changed and nothing extra was added. They advertise on demand but don't always expect anything on demand to be updated the next day. I'm on day 3 since my on demand has not been updated. As for watching something from the guide that previously aired so you can fast forward through commercials, no you still have to watch commercials because fast forward is not an option. You have to watch at least 3 commercials before you can actually fast forward. They have so many customers and keep increasing their price. They get enough from commercials too. Their customer service is, for a lack of a better word, unknowledgeable. There was a time where for over 2 weeks nothing was updated for previously aired. My shows were dated to be aired in September. This happened in December. Called customer service maybe 5 times in 4 days if not more, and no reps had any idea why this was an issue. And every new rep I spoke with I had to repeat my issue because taking notes for the customer profile or ticket isn't a thing. They all tried to get me to do the same steps I already tried hoping it would fix the issue instead of escalating the ticket further. I was told it would take days for it to be escalated. So I either had to watch my shows live or wait until the next day for it to be available on demand, maybe. There's always been days where sometimes channels don't even work or load. And don't expect any compensation for the issue that occur on their end and interferes with your time. This service has been nothing but disappointing and frustrating.

Can't comfortably watch anything without it stopping this is the second time I had sling and for the same reasons I canceled I wish I would've remembered that before adding it again I'm counseling my subscription for next month

We signed up for the trial and were charged before it ended. We called, while still in our trial, canceled and were told it's against their policy to issue refunds. It's been 4 months and we are still calling every month to make sure they cancel and they are still refusing refunds. They assured us a week ago there would be no more charges last week and another payment posted today! The customer service number wait is usually 30 min or more every time we call. We have decided to dispute the charges with a bank to get all of our money back and to block them ourselves. Theives!

I have the best of the best when it come to internet access and wifi access and sling is the only app that I Constantly and I mean constantly have issues. It constantly freezes and just stops for absolutely no reason, so annoying, and the company sling is ripping ppl off of their hard earned money and not putting money back into the company to produce a quality entrainment service.

I have been involved with SLING AIRtv to resolve recording issues for 9months! Still not resolved, after endless hours with customer service.

Sling in general has awful customer support. In addition, stopping the service was a nightmare. After canceling the service, if you click on the icon from ANY of your devices for ANY period of time, it automatically renews the service without letting you know. If you have kids on devices, you can imagine the problem. When I called again to get it cancelled again, they told me there is nothing they can do. Bad company, bad customer services, you are better off going with another streaming service.

The service itself is fine. Nothing special, just fine. No surprise then that when a problem does come up (in our case an error code) they had no interest in fixing it or offering a refund. We contacted them multiple times concerning the same issue. It was an error that they needed to resolve, not something we could fix on our end. Finally cancelled and moved to a different service.

Have been basically happy with my Sling Service for 5+ years. Apparently I must of been one of a handful of customers that was pleased with them. The small glitches and minor annoyances were tolerable as I usually attributed the issues to the FORMER horrible internet provider.
Tried to remove an add-on yesterday before my billing cycle went in to effect. After multiple attempts to remove it, the manage add-on's option did not delete it. I tried again multiple times again before I was to be charged again, to no avail.
Of course there was no customer servcie #contact and was forced to address the issue through Chat. They basically told me that there were no attempts to change it and I was out of luck. Chat did manage to send a Customer Service # that ended up being even worse. They were rude and obviously could not have cared less about the situatuion. It was a softball issue - delete and issue a credit or refund. Happy customer.
Looks like I will be a former Unhappy customer; I can understand the 1.19 rating now.

6 days and counting to restore service.
Was told of large backlog causing delay.
Was told it was ok to switch to HULU by customer support representatives if i can't wait till billing gets their stuff together.
Read article on how last quarter Sling was loosing customers and stock was on a downward spiral.
GEE YA THINK THEY WOULD GET THEIR S*#T TOGETHER BY NOW!
If my problem is not resolved in 2 more days,ANOTHER SERVICE WILL BE USED BY THEIR OWN RECOMMENDATION..

I looked at slingtv for their ESPN claims for the cfb playoffs. Didn't have it, stole my money $21.50