Sling TVReviews 531

I had the same experience as several others on here. I signed up for the free trial. On the last day, I was unable to log into my account -- told it had been locked and to try again in three hours. I reset my password just to be absolutely sure I was entering the correct one, and three hours later, I still was unable to log on. At that point I contacted customer service, but they had already charged my card for a month (at 3:01 a.m. Eastern time). I talked to a rep and supervisor and they both refused to give me a refund. DO NOT REGISTER FOR A FREE TRIAL HERE.

Yep, Im done. Looks like its back to cable. Me and my wife were watching The Walking Dead season 8 episode 1 and Sling just decided to stop working after about 25 minutes (right when it started getting good, go figure). We have used Sling in the past and had a horrible experience, but decided to get it another try. NEVER AGAIN. I cant wait to go to work in the morning and hear my co-workers talking about what happened in the season premier, lol. Just kidding, not funny. I wouldnt use Sling again even if they gave me the service for free. Seriously, yall suck. If you like your shows to cut off randomly and leave you hanging, then Sling is for you. If your a normal person who actually likes to watch the entire show, RUN AWAY and find another app or just switch back to cable. Sling is unfortunatly unreliable. I hope you guys get it together soon, or youre going to lose a lot of customers (from your reviews it looks like you already have lol). Anyways, thanks for ruining the season premier of The Walking Dead as well as the other shows Ive watched in the past though Sling. Peaaceeee.

10/16/2017, G.; Strozier here from Redan GA - Tonight@ 915pm just spoke with a Customer Service Rep Named "Phillip" He looked up my previous inquiry of joining your company. The info was still in your system.(blue & orange package), Didn't need the orange... don't watch much sports, but I did ask about local channels. Company. You only carry 1 local channel (fox-waga tv). REALLY!. He wanted to know what was my favorite channels to watch. I gave some specifics. His customer service went to hell when I asked was he trying to get my business, he blatantly stated " I could care less about channels you watch or want... I immediately hung up. SLINGTV- train your Reps to better represent YOUR COMPANY, educate them on their phone & customer service etiquette -If you want to grow your business.-- & NO YOU CAN'T HAVE MINE.

DONT DONT DONT DONT. Cant stress that enough. Hands down absolutely worst product. Sobis the firestick/box for that matter. Every every day needs to be rebotted. Constantly kicking me off the show i am watching stating i turned on slung on a other device so i cant watch sling on the tv. I never turned on sling on another device. I have the atrongest internet and router available and sling still cant keep up. Shows r always stopping and starting. Dont get this product.

They take all your money and gift cards.
I had a $50 gift card. I redeemed it a few days BEFORE my next billing date. I get an email a couple days later stating if I want to continue watching live tv... my gift card is expiring soon. I would need to update my account by adding a new credit card or another gift card!
I signed into my account and above my account details it stated I have service up until December 12,2017...
This isnt the first time they stole a gift card and store credit away from me. I honestly believed I made the mistake the first time during my free trial week.
Bottom line... Sling TV is nice to watch live tv (sometimes) at a decent price, but they are trained thieves who are taught to NEVER EVER refund a single paying customer. At this rate, I may as well go back to cable... Ill at least get decent customer service that arent afraid to CREDIT my account.
READ ALL OF THESE REVIEWS. I wish I had!
DO NOT TRY SLING TV! STAY AWAY FROM THIS TRASH!

Just to repeat, do not use this service. We too tried to do just the free trial and thought that we needed to call back to confirm our service only to find out that they had billed us for a full month. They refused to refund the money so we canceled our service and have contacted American Express to help us recover the funds and to put a block on any future charges they might try to apply. We never received any remote in the mail or roku so we didn't know that they had charged us until we saw our credit card statement. Although customer service wasn't rude, they were useless in resolving the billing issue. This is not the type of underhanded business anyone wants or should do business with. Stay away!

https://m.facebook.com/story.php?story_fbid=**************&id=**************

I first attempted to get help regarding 10 decibel level difference in commercial loudness over programming. I was blocked.
Seriously.
So, I called them and they tried to tell me that there verified slingtv Facebook account wasn't affiliated with sling TV. Seems pretty much Affiliated to me whenever they attempt to get new customers. But they won't help the old ones. Anyways, they won't help me. All they did was telling me that they were going to send a report to the back office. I asked them when I would hear from the back office and they said that I never would. I'm not an idiot. They're not going to do anything. They don't care about the customers that they do have. The service is getting cancelled

Did the prepay for 2 months with free Roku device. After being disappointed with the programming and numerous incidents of freezing, I canceled and requested a refund less than 24 hours later. They refused & said I agreed to non refundable terms. Spoke to a supervisor who was useless and rude, emailed, chatted and called sling support and was told sorry, no refunds. Made a post on their Facebook page which has now disappeared and rather than make it right, Jonathan G just kept arguing with me. I felt like I was dealing with a 16 year old and it wouldn't surprise me if that was the case. Bottom Line-they are scammers and thieves and don't deserve even 1 star.

I know for a fact it is not the WiFi connection because we have tried sling with Frontier/Verizon internet, spectrum interNet, and AT&T internet and have experienced the same thing. Sling love to crash and freeze in the middle of the show. Why am I paying close to $100 for this true of service. Just go back to cable guys this $#*! is stupid and a waste of time/money. Sling pisses me off every time I turn it on. Go to hell sling and stay there.

I signed up for the 7-day trial to evaluate the service. Cancelled the trial on the seventh day (Sunday to Sunday). Unfortunately, I guess Sling counts the minutes for the trial period because I cancelled a few hours too late. I noticed that when I cancelled, it said I could use the service for another 30 days. Apparently I was already charged for the next month. When I contacted customer service, I was told that they would not refund my money since I already signed in once during the trial. Even though I cancelled a few hours after the trial was p and never used the service, they were not accommodating at all. Just bad customer service. I fell for it. These free trials are just a way for these companies to get at least one month of fees out of people if they happen to forget to cancel. Never again. And shame on Sling for not refunding money for services that will not be used. They could have easily shut down my account and refunded my money.

Sling TV bills itself as something different than your regular cable company. That's not true. They treated me as bad, if not worse, than my cable company ever did

I thought I had cancelled my service as I was instructed to. Low and behold, my credit card got billed for another month of service. I called "customer support" and told them my circumstances. They said I had cancelled incorrectly so the charge was valid. My experience has been that reasonable companies would have at least offered a partial refund from the time I cancelled my service. Apparently Sling is desperate for money and kept my entire monthly fee. Supervisor at Sling was a jerk, as was the first guy I spoke to. At no time did either person want to hear my situation fully. At no time did they acknowledge Sling is no different than cable companies when they comes to taking advantage of customers.

I'm so glad I ended up choosing to use Hulu instead of a company like Sling. Hulu is great. Clear picture all the time. Excellent customer support. Excellent upgrade choices. Hulu is a real company I like spending my money with.

Sling = rinky dink. Hulu = excellence.

Please stay away from Sling.