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SKYLUX Travel

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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Canada
1 review
0 helpful votes
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.
July 8, 2023

Connor worked hard to address our individual flight needs. He called us back as he had promised when we needed time to contact others in our group. He was a pleasure to deal with. Do not publish.

Date of experience: July 8, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Indeed, Carol S. Is a great agent and we appreciate him a lot for his ability to fully satisfy our customers! Thank you very much for booking with us!

Texas
1 review
0 helpful votes
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Professional & Knowledgable
July 8, 2023

Nolan was professional & knowledgable in arranging our flights. He was able to answer all our questions, was prompt to return calls/emails.

Date of experience: July 8, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for the great feedback! We really appreciate that you decided to use our services.

Florida
1 review
0 helpful votes
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He promised everything and provided over priced flights.

Date of experience: July 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience.We very much appreciate your patience and understand any frustration you experienced.You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 251111
Thank you in advance.

Pennsylvania
1 review
0 helpful votes
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Excellent service!
July 7, 2023

Eddy was a great help and so professional!
I will fly with their Company in the future!

Date of experience: July 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us!

New York
1 review
0 helpful votes
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Great customer support!
July 7, 2023

I had the pleasure of working with Austin C who was an absolute delight to work with. He answered all of my inquiries in a timely manner and always gave me the best options for my travel dates. I plan to use SkyLux again in the very near future. I highly recommend this travel company!

Date of experience: July 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are glad that our agent Austin was able to meet your expectations. Thank you so much for your positive feedback!

California
2 reviews
0 helpful votes
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Good Customer Service
July 7, 2023

I talked with only one travel agent to build my ticket; all calls went straight to her; no waiting time, no transfers.

Date of experience: July 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Sergio L.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance

Ohio
2 reviews
0 helpful votes
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Very helpful
July 6, 2023

Skylux was great to work with on our tickets for our fall trip. They were able to get us great seats for a better price than listed. It's not a bunch of different airlines that potentially could leave us stranded. Very satisfied and will definitely use them again.

Date of experience: July 6, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Florida
1 review
0 helpful votes
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Aziz was a very good agent and got me a competitive rate for my flight to London over Christmas.
I will recommend and use his help,again in the future.

Date of experience: July 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for such a great feedback! Our agents always strive to provide our customers the best prices.

New Jersey
1 review
0 helpful votes
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Ben help me with my booking to Asia and he tried so many ways to get me the flights that fits my need. My wife and I are very happy with the flights that he picked for us. Thank you so much Ben.

Date of experience: July 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thanks for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

Massachusetts
1 review
0 helpful votes
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Great Service
July 5, 2023

Derek is very responsive and answered all my questions quickly.

Date of experience: July 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thanks for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

New Jersey
1 review
0 helpful votes
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Singapore
July 4, 2023

Very helpful, Derek is my go to guy, when booking a flight or planning a trip. Thx

Date of experience: July 4, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

Virginia
1 review
0 helpful votes
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Excellent
July 2, 2023

Dennis D is very hard worker, very patient and understandable. I am very happy for his service and will definitely refer him to other people.

Date of experience: July 1, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are happy that Dennis D has provided you with such a wonderful experience.

Texas
1 review
0 helpful votes
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Very Happy
July 1, 2023

I saved over $4K going with you over another travel agency. You got me just what I wanted business class and timely travel.

Date of experience: July 1, 2023
Herman B. — SKYLUX Travel Rep
over a year old

On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.

South Carolina
1 review
0 helpful votes
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Trey was great
July 1, 2023

Trey worked so hard to get us the tickets we wanted
So impressed with his carry through

Date of experience: June 30, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are happy that Trey has provided you with such a wonderful experience.

Arizona
1 review
0 helpful votes
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Sky travel
June 30, 2023

Mr.Stan was extremely very professional and was very helpful. He got me my ticket and the whole experience was awesome. I will always book with him

Date of experience: June 30, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback. We are happy that Mr.Stan is part of our team and provided you with such a good experience.

California
1 review
0 helpful votes
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As a repeat customer, I'm really pleased with the time that Otto saved me in scheduling one of my annual business/holiday trips this fall.

Date of experience: June 30, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Carl R., we are pleased to hear that you are a repeat customer of SKYLUX Travel. We are grateful for your review, and we are glad that customers like you are having a great experience with us.

Connecticut
1 review
0 helpful votes
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Bought airline tickets
June 30, 2023

They were responsive to our needs they were helpful and I was able to call them by the phone

Date of experience: June 30, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Lauren, Thank you for your kind words! We are thrilled to hear that you had a great experience with us.

Arizona
1 review
0 helpful votes
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Airline tickets
June 30, 2023

He was able to get me what I ask for. Good flight times and seats

Date of experience: June 30, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Marilyn, we are happy to hear that the agent was able to get you good flight times and seats.

Texas
1 review
0 helpful votes
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First time
June 29, 2023

Professional and courteous service provide by Lane.

Date of experience: June 29, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Zeid, we are glad to hear that the service provided by our agent Lane was professional and courteous.

California
1 review
0 helpful votes
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The service was quick and easy. I got the best deal possible for the travel duration. Mira is awesome, she walked me through the process, very nice and patient.

Date of experience: June 28, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Jianguo, we are glad to hear that you got the best deal possible for the travel duration. Thank you very much for your positive feedback.