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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Patient
July 27, 2023

Josh was well informed and patient. The multi-step process was smooth understandable for someone who has little patients for all things computer / phone!

Date of experience: July 27, 2023
Mary H. — SKYLUX Travel Rep
over a year old

Dear ROBERT W., We are really pleased to hear that the booking process was smooth understandable.

Washington
1 review
0 helpful votes
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The agent was very helpful and courteous. I will continue to use Skylux Travel for my air travel.

Date of experience: July 27, 2023
Mary H. — SKYLUX Travel Rep
over a year old

Thank you for your kind words! We are really pleased to hear that the agent was helpful.

Illinois
1 review
0 helpful votes
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Flight to Singapore.
July 27, 2023

Dominic helped me select the best option for me for my flight to Singapore. I didn't want to pay the price for Business class, so he found me the Premium Economy class fare which was in line with my budget.
He also explained various flight rules regarding this trip. He helped me save money.

Date of experience: July 27, 2023
Mary H. — SKYLUX Travel Rep
over a year old

Dear Joyce P., We are glad to hear that you found a ticket that was within your budget.Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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First time to use Skylux Travel
July 27, 2023

I had a very pleasant experience booking my trip. My travel agent by the name of Nestor was pleasant,patient & helpful

Date of experience: July 27, 2023
Mary H. — SKYLUX Travel Rep
over a year old

Dear Customer, We are really pleased to hear that you had a good experience with our company. Please do not hesitate to book with us again.

California
1 review
0 helpful votes
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Excellent service
July 26, 2023

Dime continues to surpass my expectations. He patiently works with all my options before choosing my final itinerary. Professional, supportive and offers great options.

Date of experience: July 26, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are glad that our agent Dime was able to meet your expectations. Thank you so much for your positive feedback!

Washington
1 review
0 helpful votes
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Bus class tickets
July 26, 2023

Good experience - Elsa was helpful. I was expecting more discount based on a referral from a friend.

Date of experience: July 25, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

California
2 reviews
0 helpful votes
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Pleased with Attentive Service
July 25, 2023

While I was a bit concerned about the whole "if it's too good to be true..." caution, I am pleased to say that everything worked smoothly from Skylux. The representative was very attentive (actively looking for the best deals and offering different options for my travel). I'll definitely be more confident to use them again.

Date of experience: July 25, 2023
Herman B. — SKYLUX Travel Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

Costa Rica
1 review
0 helpful votes
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Easy way to Travel First Class
July 25, 2023

This site provides the best airline options and I am always taking care of through the process of ticketing as well as anything that has to do with the flights booked. Customer service is always great. Thank you Samson!

Date of experience: July 25, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so thankful for your kind words! It is what keeps us going!

Ohio
1 review
0 helpful votes
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Attentive and knowledgeable.
July 25, 2023

Dime A, our agent, provided us with multiple options for an upcoming trip to Tahiti. He was attentive and answered our questions quickly and in writing.

Date of experience: July 25, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for the wonderful review! We wish you safe travels.

Thailand
1 review
0 helpful votes
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Business class tickets
July 25, 2023

Agent Vernon is just superb in getting us the business class tickets with ease. He did his homework well, able to answer all our questions and came up with an excellent solution. Bravo.

Date of experience: July 25, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for the phenomenal review! Our goal is to provide our clients with the best services possible.

Colorado
1 review
0 helpful votes
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Jonathan
July 24, 2023

Jonathan is patient and very efficient. Listened to all my needs

Date of experience: July 24, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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Misleads consumer
August 23, 2023

Having loved your site for years, I used it this time.
I was told to sign up without knowing tghe hotel until AFTER sign up
But being told we could change it. WE COUD NOT and my rep
Has not gotten back tome after several attempts to get him to respond.
Previous Lux agen has contacted me and I will surely use him next time

Date of experience: July 24, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear STEVE S.,
We are truly sorry to hear about your disappointment with the agent's assistance!
Your complaint is assigned a special ID: 253965 and the agent is already working on your case and shortly you'll be updated.
We do care about our customers a lot and will do everything in our power to deserve your further cooperation with us!
Thank you in advance

Georgia
1 review
0 helpful votes
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Lot of ideas for Europe or Asia travel from USA, good communications with international SkyLux advisors. Friendly, hardworking people for you. Recommend this group.

Date of experience: July 24, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear C J N., We are really pleased to hear that you had a good experience with our company. It is really great to hear that our agent was friendly. Please do not hesitate to book with us again.

California
1 review
0 helpful votes
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ALWAYS GOOD RESULTS
July 23, 2023

Very efficient, accurate and great service. Melinda always answers her phone promptly and answers all my questions.

Date of experience: July 23, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

India
1 review
0 helpful votes
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Conrad was very helpful as always
July 23, 2023

Conrad handled everything for my sister and me. We're both elderly and need assistance setting up our flights, seating, etc. and Conrad took care of everything for us, down to every little detail.

Date of experience: July 23, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

California
2 reviews
0 helpful votes
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Satisfaction guaranteed
July 20, 2023

I am highly satisfied customer with Gauis.
My experience with him as travel advisor
Gives me the trust and confidence in my trip to Asia.

Date of experience: July 20, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad you've been satisfied with Gauis' services! He is awesome, indeed! Thank you so much for purchasing with us!

Florida
1 review
0 helpful votes
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Seems fairly efficient
July 20, 2023

Requested a quote, shortly received an email & text with a number to call. I did, and another caller from Skylux called at the same time - they were eager! They sent me a list of options and I selected one. The schedule and price were OK. A bit better than I could find myself on line, as they can check with all airlines.

Date of experience: July 20, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Colorado
1 review
1 helpful vote
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Simple and great savings
July 20, 2023

I'm normally a Delta flyer but on this trip that isn't feasible. I decided to checkout Skylux after seeing them on my IG feed and was surprised at how well it works. An assigned representative personally handles your requests and takes into account your needs just like old school travel agents used to do for us. I was open to airline choice which made it easier and am looking forward to my SAS trip in October LAX to Rome in Business Class. Thanks Drake for helping me out!

Date of experience: July 20, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

California
1 review
0 helpful votes
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We used Skylux to purchase tickets from San Francisco to Paris at a fare lower than we could find on-line. The fare "disappeared" from the computer after our approved purchase but before the tickets were issued, but our agent Drake Evans hustled (literally through the night) to find alternatives at the same price -- and even offered to have Skylux make up the difference if another flight option increased our cost upon our arrival in France.

Date of experience: July 20, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear JEFFREY G., We are really pleased to hear that you had a good experience with our company. Please do not hesitate to book with us again.

Louisiana
1 review
0 helpful votes
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European Cruise
July 19, 2023

The agent, Bart E, was very helpful, provided the information I requested in a very professional way.
I am very satisfied with the service provided.

Date of experience: July 19, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear LUIS G.,We are really pleased to hear that you are very satisfied with the service provided. Thank you so much for your positive feedback.