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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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Arizona
1 review
0 helpful votes
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Completely Satisfief
February 16, 2024

Timely and clear communication. Offered severance viable options along with potent suggestions. Great follow up and execution.

Date of experience: February 16, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Michael, Thank you for your kind words! We're delighted to hear that you appreciated our timely and clear communication. Providing various viable options and valuable suggestions is what we aim for, and we're thrilled it resonated with you. Your mention of great follow-up and execution is truly appreciated.

Arizona
2 reviews
2 helpful votes
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GREAT TRAVEL DEAL
February 15, 2024

Jake Brown has been helping us for many years with our international flights. Jake was able to come up with great business class fares for our trip next month to Spain. All the flights had good connections and he took great care to make sure we got the best seats. We always appreciate his timely responses when we contact him.

Date of experience: February 15, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Paul, Thank you for your valued feedback! We truly appreciate your continued trust in Jake. He is dedicated to providing excellent service, and we're grateful for your acknowledgment. We look forward to assisting you in the future.

Louisiana
1 review
0 helpful votes
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Very efficient and thorough.
February 15, 2024

Fergus was awesome to work with - always available and easy to communicate with.

Date of experience: February 14, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are glad Fergus has helped you with your trip and the services provided are appreciated.

California
1 review
0 helpful votes
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Why I chose SKYLUX...
February 15, 2024

Ready for THIS? I chose SKYLUX because an airline flight attendant last week told me she uses you because when she wants to fly as a "passenger" and not on STAND BY for special trips you are the most reasonable and professional. She wrote on a napkin "Use SKYLUX for your upcoming trip to Bali" and so there you go! I called and the ticket agent named beautifully Chicago R :) was someone I want to now be FRIENDS with. What an asset to the company...understanding, patient, she walked through MULTIPLE options and prices and flights to get the best choice for ME!
I AM so pleased with SKYLUX so far! THANK YOU and ticket agent named Chicago R :)

Date of experience: February 14, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are happy our agent Chicago R did such a great job for you.Thank you for your review.

California
1 review
0 helpful votes
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Exchange tickets
February 15, 2024

After our flight home had been canceled and a new flight was scheduled for us at 5:10 am, we were happy to work with Ianthe who helped us find a replacement flight with decent departure times.

Date of experience: February 14, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

California
1 review
0 helpful votes
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Give Skylux travel a try!
February 13, 2024

I was using another travel company and was not satisfied with their level of service and lack of follow up. I decided to give SKYLUX travel a try. Ignacio was very helpful and provided stellar service. He worked very hard to obtain the itinerary and pricing we were looking for. Ask for Ignacio, you will not be disappointed. I've already recommended two friends.

Date of experience: February 13, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for taking the time to share your experience with SKYLUX Travel and Ignacio! We're thrilled to hear that Ignacio provided stellar service and went above and beyond to meet your travel needs. Your recommendation means a lot to us, and we're grateful for your trust and support.

Florida
1 review
0 helpful votes
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Awesome Experience!
February 12, 2024

Drake is phenomenal! He goes above and beyond to make my travel experience flawless! I have used him and Skylux for 2 trips. One to Africa in 2016 and just recently for a Paris, France trip! I'm so excited that he still works for Skylux! Thank you

Date of experience: February 12, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!

Washington
1 review
0 helpful votes
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Best service
February 12, 2024

Samson was extremely polite, informative and patient. I had to rebook twice and he was so kind throughout the processes.

Date of experience: February 12, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Freida, Thank you for sharing your positive experience with Samson! Your feedback is appreciated, and we're here to assist you with any future needs.

California
1 review
0 helpful votes
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Excellent!
February 12, 2024

It could not have been better. Albert was thorough and clear and found an amazingly good deal when it looked almost impossible. Also, he was a joy to work with. I could not have been happier.

Date of experience: February 12, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad when we see that our customers are happy with the agent's assistance! Many thanks for sharing your positive impression on our services!

Virginia
1 review
0 helpful votes
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Rolo was very patient
February 11, 2024

I am very much computer illiterate but Rolo was very helpful in patiently guiding me through the process

Date of experience: February 11, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you very much for a 5 star review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!

Costa Rica
1 review
0 helpful votes
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Great experience!
February 11, 2024

Fox is loyal and conscientious. I highly recommend him!

Date of experience: February 11, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

Georgia
2 reviews
0 helpful votes
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Fonzy
February 11, 2024

Fonzy was very helpful and changed many things to get the right airline and dates for my trip

Date of experience: February 10, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are happy that Fonzy has provided you with such a wonderful experience.

California
1 review
0 helpful votes
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Comfotable
February 10, 2024

I got to know my sales agent on personal level. Very friendly and honest.

Date of experience: February 10, 2024
Herman B. — SKYLUX Travel Rep
over a year old

It's wonderful to hear that you had such a positive experience with our sales agent! Building personal connections and providing honest service are important aspects of our commitment to customer satisfaction. We're glad that our sales agent was able to make your experience friendly and trustworthy.

Washington
2 reviews
0 helpful votes
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I thought using a travel agency would be MORE expensive - I'm not only blown away by the high level of service and speed of finding the perfect flights - but the pricing blows me away, I'm SO pleasantly surprised - I will be using you guys over and over again and referring you to all my friends! Thanks a million!

Date of experience: February 10, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service and pricing. Providing excellent service and competitive pricing are top priorities for us, and we're delighted that we could exceed your expectations. Your satisfaction and loyalty mean the world to us, and we truly appreciate your support and referrals. We look forward to assisting you with your future travel needs and continuing to provide you with outstanding service.

New Jersey
1 review
0 helpful votes
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Glen was very helpful and responsive.
February 9, 2024

I have a favorable experience in the years I have dealt with Glen. I will recommend Glen and Skylux.

Date of experience: February 9, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your positive experience with Glen! We're thrilled to hear that you've had favorable experiences over the years while dealing with him. We greatly appreciate your recommendation of Glen and SkyLux.

California
1 review
0 helpful votes
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Adrien was very helpful and patient
February 9, 2024

Two flies from different sides of the country trying to coordinate flights to europe. He handled it wonderfully

Date of experience: February 9, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your experience! It's wonderful to hear that Adrien was helpful and patient in assisting you with coordinating flights to Europe from different sides of the country. Handling such coordination can indeed be challenging, but we're thrilled to hear that Adrien handled it wonderfully for you. We'll be sure to pass along your kind words to Adrien.

Texas
1 review
0 helpful votes
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Great service and best deals!
February 9, 2024

Kenan is the Agent with whom we've been working for few years now, he's always ready to help and listens to our demands and try to get us the best deals there is! Thank you Kenan!

Date of experience: February 9, 2024
Herman B. — SKYLUX Travel Rep
over a year old

You are so welcome! Thanks a lot for booking with us! Your satisfaction with our assistance made our day amazing! We appreciate your time and cooperation with us and would be so happy to assist you once again in the near future!

Rhode Island
1 review
0 helpful votes
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Airline Tickets to Italy
February 9, 2024

Wilfred was very easy to work and very helpful during the whole process.

Date of experience: February 9, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your positive feedback about Wilfred! We're thrilled to hear that he made your experience easy and provided helpful assistance throughout the entire process. Providing excellent service to our customers is our top priority, and we're glad Wilfred could meet your expectations.

Arkansas
1 review
0 helpful votes
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Couldn't be Happier
February 9, 2024

This is the first time I've used Skylux and I couldn't be happier. My agent contacted me frequently and caught that my husband's passport would expire less than 6 months before travel and said the airline wouldn't us fly. I never would have caught that myself, so that gave us enough time to get an expedited passport.

Date of experience: February 8, 2024
Herman B. — SKYLUX Travel Rep
over a year old

That's fantastic to hear! It sounds like your experience with Skylux was excellent, and your agent went above and beyond to ensure everything went smoothly for your trip. Catching passport expiration issues can be crucial, and it's great that your agent was attentive and proactive in identifying and resolving the issue promptly. We're thrilled that we could assist you in ensuring a hassle-free travel experience.

California
1 review
0 helpful votes
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Very helpful
February 8, 2024

Amazing and accomodating. Responsive to the needs and gave us a great option of prices

Date of experience: February 8, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Rajiv, We're thrilled to hear that your experience with us was amazing and accommodating! Providing responsive and tailored service to meet your needs is our priority. We're glad you found the range of pricing options beneficial.